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Technical Network Lead

1 month ago

San Francisco, United States JLL Full time

Employer Industry: Commercial Real Estate

Why consider this job opportunity:

  1. Salary up to $195,000 per year
  2. Opportunity for career advancement and growth within the organization
  3. Comprehensive benefits package including medical, dental, and vision care
  4. 401(k) plan with matching company contributions
  5. Paid parental leave at 100% of salary
  6. Remote work opportunity available in various U.S. locations

What to Expect (Job Responsibilities):

  1. Manage the end-to-end delivery of network services to clients, ensuring projects are delivered on time, within scope, and budget
  2. Provide Level 3 troubleshooting and resolution for cloud and on-premises network issues
  3. Lead and support global network projects, from planning to hands-on implementation
  4. Act as the technical authority for network services, guiding the Network team and clients
  5. Oversee the resolution of network incidents, ensuring minimal service disruptions

What is Required (Qualifications):

  1. Master's or Bachelor's degree in Information & Computer Science, Statistics, or a quantitative discipline
  2. 5+ years of technical hands-on networking support experience
  3. 5+ years of experience leading and managing teams
  4. 5+ years of IT operational delivery support experience
  5. 2+ years of experience in migrating on-premises workloads to the public cloud

How to Stand Out (Preferred Qualifications):

  1. Strong troubleshooting skills for both cloud and on-premises networking
  2. Experience in managing people and tasks in a large-scale enterprise environment
  3. Proven track record of driving operational teams and decisions
  4. Excellent problem-solving skills utilizing both internal and external resources
  5. Familiarity with ITIL disciplines
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