Commercial Banking Operations Specialist
4 weeks ago
Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, opportunities to advance, and more
We are the premiere, locally headquartered bank and wealth management company in the region and are honored to consistently be named a Top Workplace by our Associates, who make a difference every day for the people, businesses, and Communities we serve
We Stand For Service® is more than part of our name, it’s our mission and our purpose
The Commercial Banking Operational Specialist is responsible for providing comprehensive support to members of the Commercial Loan Operations team
The incumbent will be responsible for handling sensitive information and for maintaining professionalism in interacting with all levels of the organization, as well as with external constituents
Job Responsibilities: Manage communication regarding loans and the status of loan in the loan operations pipeline
Sorting all commercial loan document packages after closing and placing in associated nCino record
Liaison with the loan documentation team as it relates to the final distribution of Letters of Credit
Scanning of all insurance documents into the core operating system related to active loans
Receive deliveries and distribute incoming mail
Maintain and order office supplies
Create and maintain filing systems, both electronic and physical as it pertains to the ongoing servicing of loans
Manage the overnight mail process and delivery of necessary documents
Manage and assists with projects of various levels as assigned
Communicate regularly with all levels of Associates within the Commercial Division and with external contacts/business partners, such as Customers, vendors, etc
Make independent decisions on a regular basis concerning matters that vary in significance, some of which will not have prior precedent
Seek out information that will assist with problem resolution and partner accordingly with the appropriate parties in order to reach a desired outcome
Performs other duties as assigned
Minimum Qualifications: Must have a high school diploma or equivalent
Must have a strong degree of flexibility and the ability to adapt to ever changing list of priorities
Must possess a willingness to assist in any and all projects
Must be proficient using MS Office, including but not limited to Word, Excel, PowerPoint, and Outlook
Must have excellent oral and written communication skills, as well as good listening ability
Must have superior Customer service skills
Must have excellent problem solving abilities
WSFS Bank is inclusive and supportive of individual needs
If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at careers@wsfsbank.com
WSFS is an equal opportunity employer
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
At WSFS Bank we empower our Associates to forge the careers of their dreams, we guide our Customers to secure their financial futures, and we actively support our Communities so they can fully thrive
We know that when we work together and move forward with purpose a brighter path to the future lies ahead for our Associates, our Customers, and the Communities we serve
WSFS Financial Corporation (WSFS) is a multibillion-dollar financial services company
Its primary subsidiary, WSFS Bank, is the oldest and largest locally-headquartered bank and trust company in the Greater Philadelphia and Delaware region
As of March 31, 2023, WSFS Financial Corporation had $20.3 billion in assets on its balance sheet and $65.6 billion in assets under management and administration
WSFS operates from 119 offices, 92 of which are banking offices, located in Pennsylvania (61), Delaware (39), New Jersey (17), Virginia (1) and Nevada (1) and provides comprehensive financial services including commercial banking, retail banking, cash management and trust and wealth management
Other subsidiaries or divisions include Arrow Land Transfer, Bryn Mawr Capital Management, LLC, Bryn Mawr Trust®, The Bryn Mawr Trust Company of Delaware, Cash Connect®, NewLane Finance®, Powdermill® Financial Solutions, WSFS Institutional Services®, WSFS Mortgage®, and WSFS Wealth® Investments
Serving the Greater Delaware Valley since 1832, WSFS Bank is one of the ten oldest banks in the United States continuously operating under the same name.
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