Tata Consultancy Services | Help Desk Desktop Support | phoenix, az
3 days ago
About TCS :
Tata Consultancy Services is an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It is a part of the Tata Group and operates in 150 locations across 46 countries. In July 2022, it was reported that TCS had over 600,000 employees worldwide.
About Job:
Job Title: Helpdesk / Desktop Support
Location: Phoenix, AZ
Job Type: Full Time
Experience : 9+
Note: Candidate should be local to Arizona location.
Technical skills:
- Analyzes end user needs and orders.
- Installs and readies hardware and peripheral components such as monitors, keyboards, printers, and disk drives.
- Loads software such as operating systems, office, and operations software onto computers.
- Responds to inquiries on systems operations, diagnosing and addressing system hardware, software, and operator issues.
- Provides updates, status, and completion information to management, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication.
- Instructs users in use of equipment, software, and related material.
- Enters commands and observes system functions to verify correct system operation.
- Monitors and maintains anti-virus programs to ensure desktop computer systems integrity.
- Adds, deletes, and modifies associates' profiles and system permissions as required on network servers and applications.
- Coordinates activities with network services or other information systems groups.
- Maintains software licensing records and hardware inventory to ensure effective operations and compliance.
- Adds, deletes, and modifies associates' profiles and system permissions as required on network servers and applications.
- Coordinates activities with network services or other information systems groups.
- Maintains software licensing records and hardware inventory to ensure effective operations and compliance.
- Escalates major system problems to computer operations, engineering, or application support.
- Performs basic telephone maintenance.
- Performs other duties as assigned.
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phoenix, United States Tata Consultancy Services Full timeAbout TCS : Tata Consultancy Services is an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It is a part of the Tata Group and operates in 150 locations across 46 countries. In July 2022, it was reported that TCS had over 600,000 employees worldwide. About Job:Job Title: Helpdesk / Desktop...
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Phoenix, United States Tata Consultancy Services Full timeAbout TCS : Tata Consultancy Services is an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It is a part of the Tata Group and operates in 150 locations across 46 countries. In July 2022, it was reported that TCS had over 600,000 employees worldwide. About Job:Job Title: Helpdesk / Desktop...
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