Simpson & Simpson Management Consulting | Airport Operations Manager | el segundo, ca
2 weeks ago
Airport Operation Manager
AOR Operations Support "Manages & produces deliverables to support and define the Operational Readiness Activation & Transition (ORAT) and other related activities. Common tasks & deliverables may include Concept of Operations, Stakeholder Outreach, Technical Reports, Training Plans, Transition Plans, Workshops, Presentations, etc. Works collaboratively with multiple stakeholder groups to define the current state of operations; determine the future state of operations and the ambitions/opportunities offered by new facilities; diagnose any existing shortfalls and how these can be addressed; create plans for training of staff for new facilities/technologies; implement the ORAT process, evaluate potential impacts of new processes/technologies and how best to minimize them through varying tools and techniques.
Minimum Education Level
- Bachelor's degree in Architecture, Engineering, Planning or other related technical field required. Master's degree preferred.
- Bachelor’s degree in Business Administration, Construction, Planning, or related fields; preferred with a concentration in training and development or related field.
Minimum Years & Experience
- 10 years or more experience, preferably on airport projects
Professional Licenses & Certifications
- Certifications may include APQC, BPMI, IxDA; HFES, ODCP, ODCC, CMC, ACMP, CCMP, PMP
Professional Experience Level/Other Qualifications
- More than 10 years of experience in training in an airport operational setting is required, preferably with a management consulting background specializing in the execution of training programs.
- Thorough knowledge and experience with developing and presenting training programs.
- Comprehensive knowledge of industry practices for airport systems.
- Possess technical skills in project management, aviation operations, training, documentation, communications, and/or operational or technology testing.
- Proven leadership and management capability is required.
- Excellent written and oral communication skills.
Hardware/Software Knowledge
- Citiri, PowerPoint, Teams, Word, Excel, Prolog, Outlook, Office 365, Salesforce, PeopleSoft, Service Now, BPMN, video training aides
Overview:
- This is a critical position within the Airport Operational Readiness Program responsible for supporting the Familiarization, Induction and Training (FIT) & Operational Trials programs. Responsibilities include overseeing the planning, coordination, scheduling, and execution of the FIT and Trials programs for management and stakeholder personnel for AOR-assigned projects. Future expectations for this role will be to become a Lead Trials Coordinator and Lead the Familiarization, Induction, and Training program across capital projects
Essential Job Duties
- Assess the operational training needs of all stakeholders.
- Develop a comprehensive and overall training program to match the stakeholder needs and ensure competency levels are achieved.
- Develop internal training material to facilitate understanding of AOR processes further.
- Develop orientation and familiarization training courses that cover generic facility spaces, functions and systems, and individual stakeholder requirements.
- Review Design Builders/Contractors' proposed training plans, syllabuses, and instructional materials for all equipment and systems; manage training for Airport Operations, Facilities Maintenance personnel, service contractors, and other stakeholders.
- Develop and execute Train-the-Trainer programs.
- Manage and coordinate schedule and quality assurance for each training plan. Maintain fluid communication of all progress and pain points needed to be addressed.
- Develop with the design-builder the Training Quality measurement and post-training evaluation/assessment program.
- Coordinate and review training activities with all pertinent and relevant stakeholder groups.
- Coordinate and assist with filming training sessions and quality reviews of the classes.
- Assist with developing, refining, and implementing the AOR Plan, including checklists, simulations, trials, and training programs.
- Manage training program, including concept development, execution, feedback gathering, and resolution. Share findings with executive level leadership.
- Manage and support trials lead with each capital’s projects trial program, by creating trials list ensuring trials matrix, trials script and trials plan are developed.
- Assist in the project close-out process
Project-Specific Requirements/Notes
- Develop Trials implementation plans for AOR projects.
- Assist Project closeout administration from the training requirements standpoint, including coordination and assistance for final inspection, preparation of contractor deficiency and punch lists, and receipt of relevant training documents.
- Supervise and coordinate the preparation of training syllabus; review training materials.
- Prepare a final report summarizing the training programs developed and executed, training issues, and data on the training provided and the types of training. Include a section on lessons learned.
- Become thoroughly familiar with required contractual obligations and technical aspects of all training to be performed.
- Monitors, reviews, and comments on the overall training planning activities to identify critical milestones and priorities.
- Review and monitor the services of contractors and subcontractors tied to training program-dependent resources to ensure all will be available at the appropriate time for maximum efficiency and productivity.
- Assess progress and identify potential gaps in training. Be alert to possible additional needs and take preventative action to ensure that critical training milestones are met.
- Prepare periodic reports summarizing the progress of training activities for executive management. • Proven ability to work under pressure.
- Excellent analytical and decision-making skills.
- Proven team management skills with effective communication across functions.
- Fluent in written and spoken English.
- Comprehensive knowledge of industry practices for airport systems.
- Possess technical skills in project management, aviation operations, training, documentation, communications, and/or operational or technology testing.
- Proven leadership and management capability is required.
- Conduct business in a professional manner, keeping the client and projects at the forefront of every day’s priority.
- Work with team members to actively contribute to the group to complete tasks, meet goals or manage projects.
- Work as a team player, actively listening to coworkers, respect ideas and aim to improve the product or process at hand.
- Great written and oral communications skills.
- Excellent planning and organizational skills as well as time management.
- Ability to manage multiple projects simultaneously.
- Analytical and logical thinking required.
- May assume other duties as required/needed.
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