Senior IT Support Specialist

1 month ago

york, United States Franklin Fitch Full time

Senior IT Support Specialist


Our client is a large employer located in York, South Carolina and are looking for a senior support specialist on a 6 month contract-to-hire (C2H) basis. The job is fully onsite.



Your responsibilities will include:


  • Process Optimization: Identifies the most effective and efficient methods to complete tasks, prioritizing continuous improvement and streamlining workflows.
  • Access Management: Controls access to services by applying appropriate processes and tools, ensuring the granting of rights to authorized users while denying access to unauthorized individuals, in alignment with policies.
  • IT Operational Support: Conducts the ongoing procedures and activities necessary to manage and maintain IT services, ensuring they meet agreed-upon service levels.
  • Knowledge Management: Makes relevant insights, ideas, experiences, and information available at the right time and place, using proper tools and processes to support informed decision-making.
  • Problem Management: Manages the lifecycle of all problems through the application of processes and tools, proactively preventing the recurrence of incidents to reduce their impact on the organization.
  • Request Fulfillment: Oversees the entire lifecycle of a service request with professionalism and efficiency, utilizing the necessary processes and tools to ensure customer satisfaction.
  • Service Asset and Configuration Management: Manages service assets and configuration items by maintaining accurate, documented records that support other service management processes.
  • Service Level Management: Ensures the quality of delivered services meets agreed-upon levels, using required processes and tools to maintain and improve customer satisfaction.
  • System Change Management: Oversees the lifecycle of all system changes, employing processes and tools that enable beneficial changes with minimal disruption to IT services.
  • Troubleshooting: Diagnoses and resolves customer issues by adhering to departmental standards, ensuring customer expectations are met.


You will need:


  • A strong background in Active Directory administration and support.
  • Experience in Cisco technologies with CCNA or CCNP certification, or equivalent relevant work experience is preferred.
  • A solid foundation in enterprise-level IT support and troubleshooting.
  • Hands-on experience in VMWare virtualization technologies is preferred.
  • A working knowledge of cloud platforms and services is strongly preferred, with experience in platforms such as AWS, Azure, or Google Cloud.


Compensation


$30 - $50 per hour

6 month contract-to-hire


Apply below

  • Senior Network Infrastructure Specialist

    1 week ago

    New York, New York, United States Lincoln IT Full time

    Job SummaryWe are seeking a highly skilled Senior Network Infrastructure Specialist to join our team at Lincoln IT, a growing custom IT solution provider in New York City and Long Island. As a key member of our infrastructure team, you will be responsible for designing, implementing, and maintaining complex network architectures.

  • Senior IT Support Specialist

    1 month ago

    york, United States Franklin Fitch Full time

    Senior IT Support SpecialistOur client is a large employer located in York, South Carolina and are looking for a senior support specialist on a 6 month contract-to-hire (C2H) basis. The job is fully onsite.Your responsibilities will include:Process Optimization: Identifies the most effective and efficient methods to complete tasks, prioritizing continuous...

  • Senior IT Support Specialist

    1 month ago

    York, United States Franklin Fitch Full time

    Senior IT Support SpecialistOur client is a large employer located in York, South Carolina and are looking for a senior support specialist on a 6 month contract-to-hire (C2H) basis. The job is fully onsite.Your responsibilities will include:Process Optimization: Identifies the most effective and efficient methods to complete tasks, prioritizing continuous...

  • Senior Court Support Specialist

    2 months ago

    New York, United States Center for Alternative Sentencing and Employment Services Full time

    Job Title: Senior Court Support Specialist, Court Services Job Summary: CASES is seeking a Senior Court Support Specialist, Court Services, to provide support to our new initiative within the Supervise Release program at CASES in Manhattan. The Senior Court Specialist will involve enrolling clients in court and conducting supervision appointments in the...

  • Senior IT Support Specialist

    5 days ago

    New York, New York, United States Chelsea Technologies Full time

    Job Title:Senior IT Support SpecialistJob Summary:Chelsea Technologies is a rapidly growing technology solutions and managed services provider based out of New York and Florida. We are seeking an ambitious technical support engineer based out of the New York City area to provide incredible Level 2 IT support both remote and on-site to our clients.Key...

  • Senior IT Support Specialist

    2 weeks ago

    York, SC, United States Franklin Fitch Full time

    Senior IT Support SpecialistOur client is a large employer located in York, South Carolina and are looking for a senior support specialist on a 6 month contract-to-hire (C2H) basis. The job is fully onsite.Your responsibilities will include:Process OptimizationIdentifies the most effective and efficient methods to complete tasks, prioritizing continuous...

  • Senior Technical Support Specialist

    3 weeks ago

    New York, United States Lion HVAC Full time

    Company DescriptionLion HVAC is a leading HVAC distribution company based in New York, NY, dedicated to delivering top-tier customer service and industry-leading products. Known for our robust delivery network, expert staff, and strong community relationships, we pride ourselves on exceeding customer expectations with timely, reliable service and innovative...

  • Senior Technical Support Specialist

    3 weeks ago

    new york city, United States Lion HVAC Full time

    Company DescriptionLion HVAC is a leading HVAC distribution company based in New York, NY, dedicated to delivering top-tier customer service and industry-leading products. Known for our robust delivery network, expert staff, and strong community relationships, we pride ourselves on exceeding customer expectations with timely, reliable service and innovative...

  • Senior Technical Support Specialist

    2 weeks ago

    new york city, United States Lion HVAC Full time

    Company DescriptionLion HVAC is a leading HVAC distribution company based in New York, NY, dedicated to delivering top-tier customer service and industry-leading products. Known for our robust delivery network, expert staff, and strong community relationships, we pride ourselves on exceeding customer expectations with timely, reliable service and innovative...

  • Senior Technical Support Specialist

    3 weeks ago

    New York, NY, United States Lion HVAC Full time

    Company DescriptionLion HVAC is a leading HVAC distribution company based in New York, NY, dedicated to delivering top-tier customer service and industry-leading products. Known for our robust delivery network, expert staff, and strong community relationships, we pride ourselves on exceeding customer expectations with timely, reliable service and innovative...

  • Senior Desktop Support

    4 weeks ago

    New York, United States DBI Staffing Full time

    Under the direction of the Technical Services Director, the Partner & Senior Executive Desktop Specialist will deliver “white glove”/genius bar, concierge level support for all partners, covering hardware, applications and home support as well as for documentation, knowledge base updates, proactive communication and collaboration.This will include...

  • Senior Desktop Support

    2 weeks ago

    New York, United States DBI Staffing Full time

    Under the direction of the Technical Services Director, the Partner & Senior Executive Desktop Specialist will deliver white glove /genius bar, concierge level support for all partners, covering hardware, applications and home support as well as for documentation, knowledge base updates, proactive communication and collaboration.This will include providing...

  • Senior Billing Specialist

    2 weeks ago

    New York, United States Henderson Scott US Full time

    A prestigious Global Top 50 law firm is seeking a Senior Billing Specialist to join their Revenue Management Department in New York, NY (fully remote for senior level experience). Must be local or within commutable distance to New York, NY.Key Responsibilities:Processes client bills using Pre-bill Viewer and Aderant software, ensuring accuracy and...

  • Administrative Support Specialist

    1 month ago

    New York, New York, United States NYC Health + Hospitals Harlem Full time

    Job Title: Administrative Support Specialist Job Specialty: Gynecology Job Duration: 8 months Shift: 9:00 AM - 5:30 PM, 5 days a week (8-hour shifts) Guaranteed Hours: 40 hours per week Experience: Minimum one year of experience required License: N/A Certifications: N/A Key Responsibilities: Accurately create, edit, save, and print documents using Microsoft...

  • Administrative Support Specialist

    4 weeks ago

    New York, New York, United States HonorVet Technologies Full time

    Job Summary:HonorVet Technologies is seeking an experienced Administrative Support Specialist to join our team. This role will provide high-level administrative support to our Senior Business Manager and General Manager, with a focus on calendar management, travel coordination, and financial operations.Key Responsibilities:Manage complex calendars,...

  • Senior Desktop Support

    4 weeks ago

    new york city, United States DBI Staffing Full time

    Under the direction of the Technical Services Director, the Partner & Senior Executive Desktop Specialist will deliver “white glove”/genius bar, concierge level support for all partners, covering hardware, applications and home support as well as for documentation, knowledge base updates, proactive communication and collaboration.This will include...

  • Certified Nursing Assistant

    4 weeks ago

    York, Pennsylvania, United States Senior Commons at Powder Mill Full time

    Senior Commons at Powder Mill is seeking a compassionate and dedicated Certified Nursing Assistant to join our team. As a CNA, you will play a vital role in providing exceptional care and support to our seniors, ensuring their physical, emotional, and social needs are met. If you are passionate about making a difference in the lives of others and delivering...

  • Senior Executive IT Support Specialist

    3 weeks ago

    New York, United States DBI Staffing Full time

    The Senior Executive Technology Support Specialist is responsible for providing concierge level support for all partners, covering hardware, applications and home support as well as for documentation, knowledge base updates, proactive communication and collaboration. Concierge Level Partner SupportProvide concierge level office and home hardware and...

  • Caregiver for Seniors

    1 month ago

    New York, New York, United States Sunrise Senior Living Full time

    About the Role:We are seeking a compassionate and dedicated Caregiver for Seniors to join our team at Sunrise Senior Living. As a Caregiver, you will play a vital role in providing high-quality care and support to our residents, enabling them to live their best lives.Responsibilities:Build meaningful relationships with residents and their familiesProvide...

  • Senior Billing Specialist

    4 weeks ago

    New York, United States Henderson Scott US Full time

    A prestigious Global Top 50 law firm is seeking a Senior Billing Specialist to join their Revenue Management Department in New York, NY (on average 1 day in office/week)Key Responsibilities:Processes client bills using Pre-bill Viewer and Aderant software, ensuring accuracy and timeliness.Submits electronic client invoices and accruals through various...