VP, Sales

At Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're always looking to empower talented individuals to perform at their best every single day. We're proud of our community of smart people and vibrant voices who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

About This Role:

As the North American sales leader for the premier end-user business, the Vice President Of Sales will be responsible for the retention of existing clients and growth through account expansion. This business segment is the most strategic area for growth at Forrester. Through strong leadership, this individual's teams will support clients in implementing business transformations and customer-obsessed strategies that will drive client growth and enable teams to win, serve, and retain customers.

Job Description:

• Lead sales for the premier end-user business, which includes approximately 60 sales reps, with six direct reports.
• Manage Forrester's premier end-user business, focusing on the top user clients.
• Drive multiyear commitments and retention with existing clients.
• Drive growth through account expansion by prospecting and cross-selling and upselling with clients.
• Grow revenues at double-digit rates annually and maintain a renewal rate of more than 90%.
• Lead, mentor, and upskill the sales team, providing guidance and support.
• Foster a culture of accountability, collaboration, and continuous improvement within the sales organization.
• Recruit, onboard, and retain top talent to strengthen the sales team.
• Lead the execution of our sales strategy and cascade it to the team.
• Develop strong relationships with research, marketing, data, and consulting to drive sales pipeline growth.
• Energize, inspire, and maintain a strong, positive culture within the sales team.
• Ensure team compliance with standard sales processes.

Job Requirements:

• Fifteen plus years of experience in consultative and solution selling in the technology and information services industries in the US.
• Experience in selling recurring revenue business and custom solutions to enterprise end-user customers.
• Experience in selling technology and business solutions (not products).
• A track record of cross-selling and upselling in existing accounts combined with new business development.
• Experience in leading a sales force transformation from selling products to selling solutions.
• Experience with recruitment and development of consultative sales personnel.
• Successfully led revenue growth through individual contributions to sales strategy.
• High IQ and EQ to lead consultative solution selling to the CXO level.
• Strong, referenceable client base in enterprise organizations at the CXO level.
• Ability to develop and manage detailed budgets, forecasts, and team performance.
• Charisma to build relationships and trust at all levels.
• A demonstrated track record as an inspiring team leader.
• Ability to drive internal discussions about strategies and new opportunities.