Project / Program management

1 month ago


santa clara, United States HS Solutions Inc Full time

Project / Program management

Location: Santa Clara, CA ( Remote for next few months)

Day 1 onsite ( 3 days a week hybrid)

Look for only product base experience profiles

Duties:

Responsible for taking small to large, company-wide, mission-critical programs/projects from original concept through final implementation.

Ensures adherence to product processes, quality standards and deliverables.

Provides overall communication and interfaces with all areas affected by the program/project including cross-functional stakeholders, business sponsors and vendors.

Develops detailed program/project execution plan and manages all implementation processes including budget management, resource allocation, progress tracking, monitoring change control process, testing, documentation, training, and on-time delivery within budget constraints.

Represents ServiceNow across organizations with the cultural sensitivity and business maturity appropriate to corporate access and level of responsibility.

Skills:

In order to be successful in this role, we need someone who has:

  • Minimum 6-8 years project / program management experience.
  • Proven experience in managing multiple large programs/projects in an enterprise environment.
  • Solid experience in decision making and negotiations, risk assessment.
  • Excellent communication, problem solving, conflict / resolution management, active listening, time management, and interpersonal skills required.
  • Demonstrated consistent ability to lead cross-functional teams and deliver solutions while mitigating or removing hurdles / obstacles.
  • Working knowledge of ServiceNow platform is required.
  • ITIL Certification or minimum 5 years working experience using ITIL SM is a plus.
  • Experience with Six Sigma methodology a plus.
  • PMP certification a plus.
  • Agile project delivery experience preferred.

Education:

Bachelor’s degree or equivalent experience in Computer Information Systems (CIS), Management Information Systems (MIS), Computer Science (CS)



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