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Head of First Line Risk and Monitoring
3 months ago
Job Description
Cash App is seeking a Head of First Line Risk and Monitoring to build and scale a world-class first line risk management program.
This individual - reporting directly to Cash App’s Chief Operating Officer - is tasked with overseeing the first line of defense against potential risks across Cash App's ecosystem. The successful candidate will play a crucial role in building and leading this team, implementing robust testing and monitoring processes, and collaborating across Cash Business, Product, Machine Learning, Compliance, and Counsel teams to enhance Cash App's risk management capabilities.
This is a critical role that will have outsized impact as Cash App seeks to build two-sided trust with customers and develop the next generation social bank in the United States.
You will:
- Build and lead a team responsible for identification, assessment, and mitigation of risks across the first line of defense
- Define, measure, and monitor first line activities across Product and Business
- Drive investigations and evaluations of risk and dashboards with dedicated analytics resources
- Influence & partner with Cash Product, Business, Compliance, and Counsel teams to implement potential enhancements
- Work closely with senior leadership across second line of defense functions
- Manage global strategic partner and regulator relationships from the first line perspective, supporting ongoing management, audits, and inquiries
- Regularly engage with and present to the Block Board of Directors and Cash App’s executive leadership team
- Cultivate and embed a strong enterprise risk management culture across the business
- Constantly stay informed about all business risks and customer behavior - both current and emerging
Qualifications:
You have:
- 12-15+ years of experience as a risk professional at a payment/e-money institution, FinTech, financial services firm and/or professional service firm serving financial institution clients
- Creative problem-solving skills and a metrics-driven approach to create substantiated solutions
- World-class communication skills and the ability to present complex information in a simple and clear manner
- Experience managing projects and scaling processes with company growth
- A strong track-record of growing and leading teams at scale
- Ability to reason about competing priorities and structure roadmaps to have outsized impact on a business
Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $239,600 - USD $359,400
Zone B: USD $239,600 - USD $359,400
Zone C: USD $239,600 - USD $359,400
Zone D: USD $239,600 - USD $359,400
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Full-time employee benefits include the following:
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. Because the material duties of this role involve direct or indirect access to sensitive personal or financial data, a criminal background check is required following a contingent offer of employment.
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