Change Management Consultant

3 weeks ago

San Francisco, United States Slalom Full time

Who You’ll Work With

Our Business Advisory Services teams help organizations of all kinds redefine what’s possible, give shape to the future—and get there. We focus on high-impact projects, meeting our clients where they are to uncover business needs and deliver results. Our teams go beyond the expected to help clients move confidently through ambiguity and risk and drive more transformative outcomes.

As a Change Manager, you will play a pivotal role in guiding organizations through complex transformations. By blending change management expertise with a deep understanding of learning and development, you’ll help clients navigate transitions smoothly, ensuring their teams are equipped to thrive in new environments. You’ll design and implement strategies that not only address the human side of change but also foster a culture of continuous learning and growth, ultimately driving sustainable success.

You would enjoy this role if you like solving complex organizational issues, navigating stakeholder resistance and organizational ambiguity, developing learning experiences, and creating change management strategies focused on meeting the needs of evolving user expectations. This is a role for someone who appreciates human behavior, is empathetic, and is a strong communicator, researcher, thought leader, and strategist. If you are passionate about enhancing employee experience, improving processes, driving outcomes, working with people, and accelerating progress, you’ll love being a change manager.

What You’ll Do

  • Analyze how changes affect employees and operations, identifying key areas of impact to guide communication, training, and mitigation strategies.
  • Craft and implement customized strategies that ensure a seamless transition to the future state, aligned with each client’s unique needs and organizational culture.
  • Lead comprehensive engagement and communication efforts that secure stakeholder buy-in, foster active participation, and embed change within the organization’s values.
  • Deliver training programs that accelerate user adoption, elevate employee skills, and optimize the effectiveness of new technologies and programs.
  • Establish and mentor a network of change champions to sustain momentum and reinforce learning initiatives across the organization.
  • Identify potential resistance and implement strategies to mitigate challenges, ensuring smooth adoption of change.
  • Implement robust measurement systems to track and enhance adoption, proficiency, and learning outcomes, leveraging continuous feedback for ongoing improvement.
  • Develop and execute post-implementation support strategies, including coaching, reinforcement, and continuous learning opportunities, to secure long-term success.

What You’ll Bring

  • Experience and Expertise: At least 3 years of experience in change management, organizational design, communication, stakeholder management, and/or learning. Previous experience in a management consulting environment or project-based internal roles is highly desirable.
  • Proven Track Record: Demonstrated success in developing and implementing structured change management approaches for large-scale, complex business transformations or technology adoption initiatives.
  • Communication Prowess: Strong ability to craft and deliver clear, compelling messages to audiences at all organizational levels, from frontline employees to senior executives.
  • Adaptability and Insight: Ability to quickly build industry-specific knowledge, client trust, and credibility across a variety of sectors. Comfortable working with diverse teams, clients, and senior leaders to drive change effectively.
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