Tao Group Hospitality | Promotions Manager

7 days ago

las vegas, United States Tao Group Hospitality Full time

Tao Group Hospitality offers competitive benefits for all full-time, salary team members such as:

  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Program with Employer Match
  • Life and Disability Insurance Plans
  • Ancillary Insurance Plans
  • Mental Health Support and Services
  • Fertility & Family Forming Support and Resources
  • Pet Insurance
  • TAO Marketplace
  • Employee Discounts
  • Time off and much more


The Promotions Manager will be responsible for supporting a broad range of marketing activities, promoting venues, and creating goodwill for company’s services among customers or prospects. The Promotions Manager will generate conceptual ideas to increase venue traffic, make calls on existing or potential customers, attend and conduct promoter meetings, and maintain records and submit reports of promoter activity.


ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

  • Interact with casino management and work closely with company personnel to ensure prompt service to customers.
  • Conceptualize innovative ideas to generate venue traffic.
  • Check all promotion teams’ online presence and social media marketing and training.
  • Collate all staff contacts and ensure entry into relevant databases.
  • Check all promoters’ schedules to ensure maximum efficiency.
  • Assist management in all marketing and promotion-related tasks & projects.
  • Utilize own extensive experience in the continued training of promotion leads and promoters.
  • Ensure promotion managers and promoters are working within the correct company and client parameters.
  • Maintain professionalism at the workplace and with coworkers and patrons.
  • Alert and get approval for any and all breaks, leave of rotation or duties in which you cannot perform at the time they were assigned to you.
  • Maintain a consistent and high level of pass productivity while managing the promotion team.
  • Be attentive to all company-related events and upcoming venues and changes.
  • Maintain and meet any and all marketing requirements such as guest list, contact information forms, Facebook invites and bulletins.
  • Make sure staff are kept up to date with current online promotion material.
  • Responsible for maintaining the workstations/podiums in a neat and orderly fashion.
  • Maintain and promote a friendly atmosphere for customers and staff.
  • Provide customers with information and directions.
  • Inform management of any complaints, comments or incidents.
  • Appear in the dress code for all shifts at your scheduled time.
  • Comply with cross promotion of all venues and when needed.
  • Perform all prior arrangements to be ready to start at time of clock-in and also finish all necessary duties by end of or after shift.
  • Perform all HR duties of hiring, training, coaching, performance- management, and disciplines team members.
  • Create/maintain a sense of goodwill and hype for driving revenue while reaching the maximum amount of possible patrons.
  • Assist with loading/unloading of miscellaneous equipment, such as boxes, flyers, passes, signs, etc.
  • Avoid over-distribution of company collateral to individuals and drops.
  • Be sure to not pass out collateral or business cards to any questionable or known individuals who sell collateral or misrepresent the company.
  • Ensure signage is kept up to date and relevant to day/night promotion /event.
  • Make sure schedules are done per promoter performance and sent out 4 days before coming into effect.
  • To liaise with venue management reference door prices and rules should they change at any time.
  • Always pay attention to your surroundings and to customers.
  • Keep informed of changes that might affect venues and services.
  • Keep informed on company procedures and venue pricing.
  • May prepare displays and tour territories.
  • Always lead by example.
  • Assists and/ or completes additional tasks as assigned.


EDUCATION/WORKING KNOWLEDGE:

  • High School Diploma Required.
  • One year (1) of Promotions experience required.
  • One year (1) of Nightlife experience required.
  • One year (1) of Management experience required.
  • One year (1) of Sales experience preferred.
  • Proof of eligibility to work in the United States.
  • Valid Driver’s License.
  • 21+ years of age.
  • Possession of or the ability to possess all state-required work cards.
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards.
  • Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred


SKILLS/ PHYSICAL DEMANDS/ WORK ENVIRONMENT / SCHEDULE:

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

  • Must have strong problem-solving skills
  • Excellent written and verbal communication skills required
  • Ability to work under pressure and meet deadlines
  • Must have good positive energy throughout the day
  • Must be able to read the computer monitors and print legibly
  • Must be able to sit and/or stand for extended periods of time
  • Must be able to move quickly through work and set the pace in the office
  • Must be able to push and lift up to 25 lbs.
  • Small to Medium office environment
  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
  • 5-25% Local Travel (United States)
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
  • Ability to maintain a high level of confidentiality
  • Ability to handle a fast-paced, busy, and somewhat stressful environment

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