Terra | Service Ambassador | miami, fl

2 months ago


miami, United States Terra Full time

This position is for a Real Estate luxury living sales gallery. This role will revolve mostly around giving impeccable service and will possess excellent knowledge of etiquette, silver service and some administrative skills. Therefore, you should have experience in hospitality, customer service and some office skills. The company offers a full benefits package.



Title: Service Ambassador

Schedule: Monday - Friday 9:00am to 5:00pm

Locations: Edgewater, FL



Responsibilities

  • Manage the opening and closing of sales center daily.
  • Welcome clients and all other visitors, offer them drinks and snacks.
  • Make sure all clients are comfortable throughout their visit, clean area after client leaves.
  • Present /prepare food boards, snacks and help all outside catering companies with set-up.
  • Manage kitchen, keep clean and in order, and stocked neatly.
  • Manage all meetings by setting up and providing services.
  • Work closely with receptionist on day-to-day sales center activities.
  • Assist in placing orders for the F + B of the office.
  • Assist in daily + evening events for the sales center.
  • Manage and maintain the inventory of F + B, including office supplies.
  • Assist in preparing marketing materials for events, carrying & delivering.
  • Manage and prepare all Fed-Ex packages, track and make sure they are delivered.
  • Assist with IT issues, assist in trouble shooting, understand and work all TV, and Audio systems.
  • Manage the house car, make sure it’s kept clean.
  • Assist in managing the exterior of the gallery in presentable condition, do daily walkthroughs of the area to make sure sales center grounds look impeccable.
  • Assist in making sure the valet operations are running smoothly for daily/ event operations.
  • Assist in working closely with monthly vendors.
  • Maintain supply room neat, clean and maintain marketing materials, beverage & liquor in order.



Requirements

  • Great computer skills
  • Phone etiquette
  • Organized
  • Be responsible and reliable
  • Customer oriented



As a team member at Terra, you’ll enjoy:

  • Career advancement and bonus opportunities
  • Comprehensive benefits package, including health, vision, dental insurance, and FSA (Flexible Spending Account).
  • Employer-paid life and disability insurance.
  • Employer matching 401k.
  • Employee team building events.
  • Company paid monthly lunches.
  • Paid Time Off and paid Holidays.


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