MTI LLC | Front Desk Associate

4 weeks ago


anchorage, United States MTI LLC Full time

We are seeking a part-time Front Desk Clerk/Barista with flexible hours. Responsibilities on the Front Desk include but are not limited to welcoming guests and checking the details of their reservation, communicating with potential guests and creating reservations online and over the phone, responding to guest requests for help and/or information, providing information about local amenities and attractions, responding to emails, restocking the hotel lobby convenience products as needed, and maintaining a friendly, professional atmosphere in the hotel lobby. In addition to Front Desk tasks and responsibilities, this dual role includes barista work. We have a full-service coffee shop in the hotel lobby, with a walk-up window. Responsibilities in the coffee shop include but are not limited to preparing drip coffee every morning, making and serving coffee, tea, and specialty drinks to hotel guests and walk-up customers, receiving cash and credit card payments, maintaining a clean work space, stocking supplies and inventory, reporting to managers any maintenance needs, and communicating customer feedback to managers.



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