Senior Director, People and Culture Business Partner

1 month ago

Boston, United States Mass Convention CenterAuthority Full time

Summary: The Senior Director, People & Culture Business Partner is responsible for providing strategic People and Culture leadership that aligns people strategies with business objectives, fostering a positive and inclusive work environment. This role drives employee relations, people operations and performance management through innovative human resources practices, while ensuring compliance with legal standards and organizational policies. By partnering with leadership and key stakeholders, the Senior Director delivers comprehensive human resources solutions that support organizational design, workforce planning, and employee relations, contributing to the overall success and growth of the organization.

Essential Duties & Responsibilities: The Authority’s Chief People Officer may designate various other activities. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time for any reason, including reasonable accommodation.

  • Leads employee relations solutions that foster a positive work environment, ensuring alignment with company values and compliance with legal standards, resulting in higher employee engagement and satisfaction.
  • Conduct thorough investigations into employee relations concerns, ensuring a fair and compliant process.
  • Drives strategic people operations by providing data-driven workforce insights through advanced analytics and metrics, informing decision-making around workforce planning, talent management, and organizational design to improve overall business performance.
  • Leverage technology and process automation to enhance efficiency and reduce manual work, ultimately building a robust human resources infrastructure.
  • Owns compliance and reporting to ensure fair and impartial processes that adhere to legal standards and organizational values, promoting a workplace culture grounded in equity and trust.
  • Update and maintain human resources policies by reviewing, updating, and enforcing human resources practices to meet legal and regulatory requirements, minimizing organizational risk and ensuring consistency across departments.
  • Leads total rewards strategy to implement best practices in compensation and benefits to attract and retain top talent, establishing a competitive and sustainable compensation structure using market data.
  • Collaborates with the People & Culture team to advise managers on best practices, including organizational design and effectiveness, strategic workforce planning, and performance management. Guides and coaches managers through performance improvement plans, helping to develop high-performing teams.
  • Ensures the confidentiality of sensitive employee data by implementing and upholding strict privacy protocols in all People and Culture processes, protecting employee information and ensuring compliance with legal and organizational data security standards.
  • Actively promotes an inclusive workplace environment that values and allows all individuals to feel welcome, supported, and able to contribute to their fullest potential.
  • Performs other work-related duties as directed by manager/supervisor.

SUPERVISORY RESPONSIBILITIES: Directly oversee the People Analytics Manager, ensuring their work aligns with organizational goals and fosters a collaborative environment. This includes training, inspecting, assigning work, coaching, and performance evaluation.

SUPERVISION RECEIVED: Supervision is provided by the Chief People Officer and includes training, inspecting, assigning work, coaching, and performance evaluation.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE: A bachelor's degree in Human Resources, Business Administration, Psychology, or a related field, or equivalent demonstrated experience of 8+ years. If you feel that this job description resonates with your skills and aspirations, we encourage you to apply. We welcome candidates from all backgrounds and experiences to join our team.

The role is further supported by the following attributes:

  • Expert Knowledge of Employee Relations and Human Resources Best Practices: Ability to handle complex employee relations issues, including investigations, conflict resolution, and compliance with employment laws.
  • Strong Analytical Skills: Capable of using data and human resources metrics to inform workforce planning, decision-making, and talent management strategies.
  • Confidentiality and Discretion: Ability to handle sensitive employee information with the highest level of integrity and confidentiality.
  • Leadership and Communication Skills: Proven ability to guide and influence managers and teams, while effectively communicating human resources strategies and policies across all levels of the organization.
  • Conflict Resolution Skills: Strong negotiation and mediation abilities to resolve conflicts and foster collaborative working relationships.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK SCHEDULE: The work schedule for this position typically involves whatever hours are necessary to complete the job. The hours and days may fluctuate based upon the needs of a particular event or project, which would require the ability to work a flexible schedule including late nights, early mornings, long days, weekends and holidays.

DRESS CODE: In order to project dignity and decorum expected by the public, all employees are expected to adhere to appropriate dress and grooming standards.

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