Information Technology Support Technician
1 month ago
firstPRO is looking for an IT Support Technician to assist in the transition from Windows 10 to Windows 11, supporting desktop deployment, troubleshooting, and inventory management. This role will work directly with end-users and collaborate closely with the Desktop Engineering and Project Management teams to ensure a smooth migration experience.
Responsibilities
- Support Windows 11 deployment by assisting with system configurations, imaging, and re-imaging.
- Provide on-site and remote troubleshooting for end-users, resolving issues related to software, hardware, and network connectivity.
- Track hardware and software inventory throughout the migration process.
- Deploy patches and ensure systems meet security and compliance standards.
- Document technical procedures, solutions, and user interactions for knowledge sharing.
Requirements
- 2+ years in desktop support or IT support, preferably with OS migrations.
- Proficiency in Windows 10/11 and experience with SCCM or Intune.
- Knowledge of imaging tools and inventory management.
- Associate’s degree in IT or related field; relevant certifications (CompTIA A+, Microsoft Modern Desktop Administrator) preferred.
- Strong communication, problem-solving skills, and adaptability in a project-driven environment.
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Information Technology Support Technician
1 month ago
newark, United States firstPRO, Inc Full timefirstPRO is looking for an IT Support Technician to assist in the transition from Windows 10 to Windows 11, supporting desktop deployment, troubleshooting, and inventory management. This role will work directly with end-users and collaborate closely with the Desktop Engineering and Project Management teams to ensure a smooth migration...
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Information Technology Support Technician
1 month ago
Newark, United States firstPRO, Inc Full timefirstPRO is looking for an IT Support Technician to assist in the transition from Windows 10 to Windows 11, supporting desktop deployment, troubleshooting, and inventory management. This role will work directly with end-users and collaborate closely with the Desktop Engineering and Project Management teams to ensure a smooth migration...
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Director of Information Technology
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newark, United States firstPRO, Inc Full timeWe are seeking an experienced IT leader to drive budgeting, project management, and process improvement initiatives within our BIS (Business Information Systems) function. This role involves overseeing technology procurement, managing vendor relationships, and partnering with cross-departmental leaders to enhance operational efficiency. The ideal candidate...
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newark, United States firstPRO, Inc Full timeWe are seeking an experienced IT leader to drive budgeting, project management, and process improvement initiatives within our BIS (Business Information Systems) function. This role involves overseeing technology procurement, managing vendor relationships, and partnering with cross-departmental leaders to enhance operational efficiency. The ideal candidate...
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newark, United States DecisivEdge, LLC Full timeDirector of Technology Operations and Information SecurityPeople Management: YesTravel Required: OccasionalLocation: Newark, DelawareJoin our Team:DecisivEdge is a Company of talented consultants dedicated to identifying and addressing our Customers’ most pressing opportunities. We have offices in three geographies, Newark, Delaware, United States;...
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newark, United States Insight Global Full timeJob Description: IT Support SpecialistLocation: Onsite in Newark, CASchedule: 5 days a week, 8 AM - 5 PMStart Date: ASAPRate: $24-36/hourDuration: 4-6 month long contractRole and Responsibilities:Maintain an up-to-date inventory list of all laptops, including purchase dates, warranty status, and current user assignments.Validate the status of devices with...
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