Senior Consultant

1 week ago

washington, United States TeleSolv Consulting Full time

TeleSolv Consulting has a great opportunity for you to work with the Federal Government as an Senior Consultant.

(Remote) preferred candidates who live on the East coast or West Coast


Duties / Responsibilities:

  • Review and maintain the Shared Service Operating Model materials for customer engagement and support service processes (e.g., concept of operations,
  • Perform analysis of business and user needs following agile principles. Document and track agency needs in product backlog for review with customer support team, product owners and subject matter experts.
  • Assess alignment with current requirements, T&E business/process models, user stories, and service configuration documentation, and provide recommendations.
  • Document what T&E services meet those needs or initiate draft change request(s).
  • Conducts assessment of current and future state needs and related gap analyses. Provide corrective action, as applicable.
  • Coordinate user meetings, including meeting preparation, co-facilitation, issue tracking, and meeting documentation.
  • Support user story writing and acceptance criteria definitions that support the common processes.
  • Provide input to test evaluation plans and test scenarios.
  • Review agency-level policies to identify gaps or conflicts with T&E business standards. Recommend revisions to align with T&E business standards.
  • Conduct reviews with other travel programs to address dependencies / needs
  • Assess impacts to ETSNext on GSA travel program changes, and document needs and/or changes for review with the solution delivery team.
  • Review travel industry changes and technology advances to provide expert commercial best practice guidance to GSA and customer agencies.
  • Support integration of TMC services for the ETS Shared Service
  • Support TMC integration analysis and planning.
  • Address process alignment issues, and maintain integrated schedule and document processes for TMC transition activities
  • Conduct related test planning and execution.
  • Support TMC industry communication engagements to address integration efficiencies and issues.


Minimum Requirements:

  • U.S. Citizen.
  • Active Public Trust clearance: or the ability to obtain and maintain one.· Bachelor’s Degree.
  • Seven (7) years’ experience in business development, re-engineering, or management.
  • Demonstrated proficiency in Google Applications, MSOffice, or Smartsheet applications.
  • Demonstrated ability to communicate effectively, both orally and in writing.
  • Demonstrated ability to conduct detailed research and analysis of technical data and information.


Preferred Requirements:

  • Master’s Degree.
  • Project Management Professional (PMP®) certification from the Project Management Institute (PMI).

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