Current jobs related to Customer Support Specialist - denver - Placewise


  • Denver, United States Nutrislice Full time

    Nutrislice is a foodservice technology company founded in 2011 that provides digital solutions to enhance the dining experience and streamline operations for various food service providers. The company offers a comprehensive platform that includes digital menus, signage, food labels, and mobile ordering capabilities, all designed to simplify foodservice...


  • Denver, United States Emerge! Full time

    We are looking for a motivated and energetic individual with strong customer service skills to join our partner's team as a Customer Success Specialist!This opportunity is a great foot in the door to grow your career in a professional office setting. In this role, you will assist the Office Manager with duties such as filing, customer service, and basic...


  • denver, United States EMERGE Full time

    We are looking for a motivated and energetic individual with strong customer service skills to join our partner's team as a Customer Success Specialist!This opportunity is a great foot in the door to grow your career in a professional office setting. In this role, you will assist the Office Manager with duties such as filing, customer service, and basic...


  • Denver, United States EMERGE Full time

    We are looking for a motivated and energetic individual with strong customer service skills to join our partner's team as a Customer Success Specialist!This opportunity is a great foot in the door to grow your career in a professional office setting. In this role, you will assist the Office Manager with duties such as filing, customer service, and basic...


  • Denver, United States EMERGE Full time

    We are looking for a motivated and energetic individual with strong customer service skills to join our partner's team as a Customer Success Specialist!This opportunity is a great foot in the door to grow your career in a professional office setting. In this role, you will assist the Office Manager with duties such as filing, customer service, and basic...


  • Denver, Colorado, United States Signature Flight Support Corporation Full time

    Job Overview: As an Airline Ground Support Specialist at Signature Flight Support Corporation, you will play a vital role in ensuring the safe and efficient handling of aircraft. Our team provides exceptional customer service to general aviation aircraft, crews, and passengers.Salary: The estimated annual salary for this position is $44,200 - $50,000 based...


  • Denver, North Carolina, United States Peter Millar Full time

    At Peter Millar, we're passionate about delivering exceptional customer experiences. If you share our enthusiasm and commitment to excellence, this is an opportunity to join our team as an IT Support Specialist.Job OverviewWe're seeking a skilled IT Support Specialist to provide top-notch technical assistance to our users. As a key member of our IT team,...


  • Denver, United States Jackson Hewitt - 1608 Full time

    Job OverviewWe are seeking a highly skilled Customer Engagement Specialist to join our team at Jackson Hewitt - 1608. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring they have a positive experience from the moment they interact with us.


  • Denver, Colorado, United States Dish Full time

    Job OverviewDISH is seeking a highly skilled Facilities Support Specialist to join our team. This role will provide facilities-related support for various events, ensuring seamless execution and exceptional customer experience.About the RoleAs a Facilities Support Specialist, you will be responsible for:Performing daily site inspections of facilities and...


  • Denver, Colorado, United States US Bank Full time

    About U.S. BankWe're a leading financial institution committed to helping our customers and businesses make informed decisions about their finances. Our team works together to create opportunities for growth and success.As an Executive Support Specialist, you'll play a vital role in providing administrative support to our leadership team. Your exceptional...


  • Denver, United States WittKieffer Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Description TITLE: Client Support Specialist POSITION PROFILE May perform one...


  • Denver, Colorado, United States Search One Inc, Full time

    About the Role: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a customer service representative, you will be responsible for providing excellent customer service and support to our clients. The ideal candidate will have strong communication and problem-solving skills, with the ability to work in a...


  • Denver, United States All Copy Products Full time

    EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionTITLE: Client Support Specialist POSITION PROFILE May perform one...


  • Denver, United States Imperial Dade Full time

    You will:Communicate with either the sales team or the customers via phone and/or email to verify account information. Setup and maintain customer account information in P 21 Ensure Western Paper covers all angles, answers all questions, and addresse Customer Care, Specialist, Customer, Retail


  • Denver, Colorado, United States Focused HR Solutions Full time

    Job OverviewFocused HR Solutions is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support staff, you will provide top-notch technical assistance to myColorado customers.


  • Denver, Colorado, United States DH Pace Full time

    Company OverviewDH Pace Company is a leading distribution, construction and service organization with over 95 years of experience in providing a complete range of door and door-related products and commercial security products.We have 50+ US offices in 24 states and achieved company-wide sales of $1 billion in 2023. Our commitment to quality and customer...


  • Denver, Colorado, United States Healthcare Support Full time

    Healthcare Support, a leading healthcare employment partner, is seeking a Travel Pharmacist for a 13-week contract in Denver, Colorado. As a trusted partner to top healthcare organizations, we provide national healthcare and medical recruiting services with the highest degree of success.About the RoleThis exciting opportunity offers a competitive salary...


  • Denver, Colorado, United States City and County of Denver Full time

    About Our JobAt the City and County of Denver, we value our residents and strive to provide them with exceptional services. As an Administrative Support Specialist, you will be responsible for ensuring the efficient handling of all branch library materials.This position offers an exciting opportunity to join our team and contribute to a dynamic environment...

  • Customer Support

    3 months ago


    Denver, United States DH Pace Full time

    Join Our Growing Team at DH Pace Company, Inc. in Denver! Are you ready to kickstart your career in a dynamic and supportive environment? DH Pace Company, Inc. is expanding, and we're looking for a Full-time Customer Support Representative to join our fantastic team! If you have a passion for helping customers and possess strong communication and technical...


  • Denver, United States Rocky Mountain Human Services Full time

    Job Details Job Location : Main Office - Denver, CO Position Type : Full Time Salary Range : $21.15 - $22.11 Hourly We value an equitable and inclusive workplace and seek candidates with diverse backgrounds and abilities. Why work at Rocky Mountain Human Services? You will have the opportunity to contribute to an organization that is dedicated to embracing...

Customer Support Specialist

2 months ago


denver, United States Placewise Full time

Placewise is the global leader in shopping center property tech, serving more than 1,100 shopping centers, across 3 continents and 20 countries for over 20 years. Placewise has offices in Europe, USA and Asia. We offer the only solution purpose-built for shopping centers to create long-lasting digital relationships with shoppers - unlocking the power to monetize retail properties beyond the square foot.

Placewise empowers retail real estate by designing, building, and managing digital touch points, aggregating and analyzing consumer data, and providing digital operations and tenant engagement tools. We have a friendly and supportive team that's excited to succeed.


We are seeking a Customer Support Specialist to help address customer inquiries. The CSS will offer support to customers for effective use of our products, maintain up-to-date product knowledge, and communicate with cross-functional teams on a regular basis. Additionally, this role will contribute to maintaining platform documentation and training clients on the products and modules. You will need strong communication skills, technical proficiency, and take pride in ensuring a positive customer experience. You must currently be living in the Denver metro area to apply.


Responsibilities:

  • Respond to customer inquiries and provide timely and accurate solutions.
  • Troubleshoot software-related questions and collaborate with the technical team to resolve problems.
  • Guide customers through the implementation and usage of our SaaS products.
  • Maintain a thorough understanding of our software and stay updated on new features and modules.
  • Escalate unresolved issues to the appropriate teams and follow up to ensure timely resolution.
  • Document customer interactions and resolutions through our ticketing system.
  • Collaborate with cross-functional teams to discuss and improve overall customer experience.

Qualifications:

  • Bachelor in Business but we encourage applicants with relevant work experience to apply.
  • A plus if you have experience with SaaS customer support .
  • Good analytical and problem-solving skills.
  • Excellent written and verbal communication and interpersonal skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Good grasp on new technology
  • Prior experience using customer support software and ticketing systems a plus

Personal skills:

  • Structured, engaged, and organized
  • Service-minded
  • Self-driven 
  • Ability to manage multiple tasks simultaneously
  • Interest in technology

But wait, there's more

  • Salary: $50,000
  • Collaborative and innovative work environment that encourages learning and professional growth.
  • A challenging and rewarding environment.
  • Competitive compensation package with additional perks and benefits including 401(k), Full medical/dental/vision, and vacation, sick and holiday time.


If you're passionate about operational excellence, are detail-oriented, and eager to contribute to a dynamic tech company's growth in the retail real estate sector, we'd love to hear from you