IT Systems Administrator

2 weeks ago

San Francisco, United States Altair Engineering Full time

Transforming the Future with Convergence of Simulation and Data

IT Systems Administrator

Job Summary:

Our client in San Francisco, CA is looking for an IT Systems Administrator. This is a contract position.

What You Will Do:

  • Responsible for supporting and maintaining Slack and collaboration VW Technology Group workspaces.
  • Serve as a technical expert for the VW Technology Group, and custom slack applications while enforcing best practices and standards.
  • Have an in-depth understanding of SaaS integrations.
  • Be a leader on tool usage, standard methodologies / frameworks and implementation.
  • Document technical solutions that align with enterprise objectives.
  • Ensure consistent performance and be a trusted support and escalation point for technical issues.
  • Provide scheduled and ad-hoc demos and trainings of all apps and workflows including custom apps and workflows.
  • Communicate and collaborate with external teams for support.
  • Monitor and help resolve Service Now escalations and queues.

What You Will Need:

Basics:

  • 5+ years of experience with SaaS. 5+ years of experience with Slack.
  • Ability to support 3rd party add-ons and integrations.
  • Process-oriented mindset. Experience in the enablement of enterprise-level processes using tools such as Slack workflows, forms, APPs, and APIs.
  • Experience configuring and supporting integrations using development tools such as Python, PowerShell, JavaScript, and Postman.
  • Conceptual practice and understanding of SDLC, ITIL, and Agile frameworks.
  • Technical understanding of common networking terms and tools.
  • Ability to work independently with minimal guidance in a rapidly changing environment.
  • Ability to manage multiple clients and deliverables at any given time through effective time-management and planning.
  • Strong executive presence, facilitation skills, attention to quality and detail, and a collaborative attitude.
  • Salary range: 74k - 102k annual.

Preferred:

  • Slack Admin or Slack Developer certifications highly preferred.
  • Experience with custom Slack Bot and Slack apps development.

How You Will Be Successful:

  • Envision the Future
  • Communicate Honestly and Broadly
  • Seek Technology and Business “First”
  • Embrace Diversity and Take Risks

What We Offer:

  • Competitive Salary
  • Comprehensive Benefit Package
  • 401(k) with matching contributions
  • Paid Time Off
  • Employee Discounts
  • Free training on all Altair products

Why Work with Us:

Altair is a global technology company that provides software and cloud solutions in the area of data analytics, product development, and high-performance computing (HPC). Altair enables organizations in nearly every industry to compete more effectively in a connected world, while creating a more sustainable future. With more than 3,000 engineers, scientists, and creative thinkers in 25 countries, we help solve our customer’s toughest challenges and deliver unparalleled service, helping the innovators innovate, drive better decisions, and turn today’s problems into tomorrow’s opportunities.

Our vision is to transform customer decision-making with data analytics, simulation, and high-performance computing.

For more than 30 years, we have been helping our customers integrate electronics and controls with mechanical design to expand product value, develop AI, simulation, and data-driven digital twins to drive better decisions, and deliver advanced HPC and cloud solutions to support unlimited idea exploration. To learn more, please visit altair.com.

Ready to go? #ONLYFORWARD

At our core, we are explorers; adventures; pioneers. We are the brains behind some of the world’s most revolutionary innovations and are not only comfortable in new and unchartered waters, we dive headfirst. We are the original trailblazers that make the impossible possible, discovering new solutions to our customer’s toughest challenges.

Altair is an equal opportunity employer. Our backgrounds are diverse, and every member of our global team is critical to our success. Altair’s history demonstrates a belief that empowering each individual authentic voice reinforces a culture that thrives because of the uniqueness among our team.

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