Quality Programs Engagement-Senior Associate

2 weeks ago

dallas, United States Innovaccer Full time

Customer Success at PQS by Innovaccer

We at PQS believe that improving patient health outcomes starts with quality measurement. With our flagship technology platform EQUIPP® as the foundation, we connect payers and providers who value measurement and share our mission to contribute to a healthier world.


PQS connects major healthcare payers with 95% of pharmacies to support quality improvement for over 60 million patients. We support providers and payers with insights to understand quality improvement opportunities. We care about elevating the role of pharmacy to make a difference in a patient's quality of life. Our Go to Market (GTM) team is passionate about healthcare and wants to leave a positive impact in the ecosystem. You are the tip of the spear that leads the organization externally. If this excites you, let's chat about how you can help us tell our special story


About the Role

The role of the Quality Programs Engagement-Senior Associate is a high impact role within the PQS by Innovaccer team to ensure successful completion of quality program objectives and quality-based performance programs with payer clients by maintaining positive outreach with key pharmacy accounts.


A Day in the Life

  • The primary purpose of this role is to coordinate pharmacy engagement in performance-based programs by monitoring pharmacy engagement and performance towards program goals and objectives.
  • Build and maintain positive relationships with key program participants and the program sponsor. This will include onsite visits as well as frequent telephonic/email communications.
  • Provide routine analysis of quality measure performance and provide actionable recommendations to program participants and the program sponsor. Provide program participant-specific guidance on adoption of quality improvement processes that are enabled by EQUIPP®.
  • Respond to program participant inquiries about EQUIPP® and triage the inquiries to the appropriate PQS staff for follow up when necessary.
  • Coordinate the allocation of improvement resources to support program participants toward program success.
  • Present oral and written reports to PQS management, program participants, and the program sponsor explaining status, timelines, and accomplishments of assigned program(s).
  • Coordinate EQUIPP® and quality measurement training experiences for corporate and pharmacy store level users.
  • Lead Cross-functional Collaboration
  • Work with internal PQS teams regarding client specific EQUIPP updates and support.
  • Partner with internal PQS teams regarding client engagement and appropriate communication to EQUIPP end users related to payer programs, updates and support. Up to and including podcasts, webinars, and payer program specific contracting calls.
  • Assist in key pharmacy client calls to further bridge the communication between Payers and Pharmacy.
  • Travel is required
  • Approximately 15-20% of time may be spent out of the office
  • At peak times may be several days in a row
  • Attend conferences and trade shows for managed care organizations. Exhibiting at national conferences is expected.
  • Ability to operate independently and lead complex client interactions from C-level to the operational level.
  • Ability to prioritize, plan and manage multiple projects and accounts independently and effectively.


What You Need

  • Ability to work under pressure and meet sensitive timelines.
  • Capability to observe high levels of business protocol; maintain confidentiality, motivate, collaborate, multitask and prioritize projects and activities.
  • Bachelor's Degree
  • 3+ years’ experience in healthcare including experience with program and account management.
  • Understanding of quality measurement systems (e.g., Medicare Stars, HEDIS) is required.
  • Exceptional communications, presentation, and writing skills.
  • Excellent work ethic, including the ability to achieve with minimal supervision.
  • Strong organizational, analytic, research and problem-solving skills.
  • Proficient with Excel, PowerPoint, and Word, or Google Suite Equivalents like Sheets, Slides and Docs.
  • Able to connect with a broad array of healthcare professionals, identify problems, and propose


Preferred:

  • Project Management experience
  • Experience Working with Partnerships and Alliances
  • Experience Serving as a SME for cross-functional teams (i.e., Strategy, Product Management, Marketing)


We offer competitive benefits to set you up for success in and outside of work.


Here’s What We Offer


  • Generous PTO Benefits: Enjoy PTO benefit accrual of 22 days per year.
  • Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
  • Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance. Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance.
  • Insurance Benefits: We offer medical, dental, and vision benefits along with 100% company-sponsored short and long-term disability and basic life insurance. Legal aid and pet insurance options are available at a discounted rate.

  • Quality Programs Engagement-Senior Associate

    2 weeks ago

    Dallas, United States Innovaccer Full time

    Customer Success at PQS by InnovaccerWe at PQS believe that improving patient health outcomes starts with quality measurement. With our flagship technology platform EQUIPP® as the foundation, we connect payers and providers who value measurement and share our mission to contribute to a healthier world.PQS connects major healthcare payers with 95% of...

  • Assurance Senior Associate

    3 weeks ago

    Dallas, United States Calvetti Ferguson Full time

    In your role as Assurance Senior, you will support the execution of audit fieldwork and ensure that assigned tasks are conducted economically and per agreed client and Firm standards on a series of exciting and challenging Assurance engagement projects. During your tenure as an Assurance Senior, you will demonstrate and develop the ability to: Support the...

  • Senior Living Program Coordinator

    4 weeks ago

    Dallas, Texas, United States The Pearl At Dallas Full time

    The Pearl at Dallas is seeking a dedicated and passionate individual to fill the role of Senior Living Program Coordinator. This exciting opportunity allows the selected candidate to make a meaningful impact in the lives of seniors by delivering resident-centered activities that promote and integrate the Phoenix Senior Living philosophy.About the RoleThe...

  • Volunteer Engagement Program Coordinator

    4 weeks ago

    Dallas, Texas, United States Buckner International Full time

    Volunteer Engagement Program OverviewWe are seeking a skilled Volunteer Engagement Program Coordinator to join our team at Buckner International. As a key member of our Volunteer Engagement Program, you will play a vital role in recruiting, screening, coordinating, supervising, and engaging volunteers to support our programs and fundraising efforts.Key...

  • Director of Quality and Compliance

    3 weeks ago

    Dallas, United States 12 Oaks Senior Living Full time

    The Director of Quality and Compliance RN will maintain a high level of compliance and quality assurance, ensuring regulatory, customer, and owner confidence in services and risk management. This role assesses and promotes adherence to state and federal regulations, ensuring the quality of resident care and services. Primary Duties &...

  • Senior Program Manager

    2 weeks ago

    Dallas, United States Frontline Source Group Full time

    Senior Program ManagerOur client located in Dallas, TX is hiring a Senior Program Manager. This is anticipated to be a multi-year contract opportunity that will be based in-office.Company Profile: TechnologyAnalyticsSenior Program Manager Role:We are seeking an experienced Senior Program Manager to oversee a portfolio of high-impact operational projects,...

  • Senior Quality Assurance Manager

    1 week ago

    Dallas, Texas, United States Spirit AeroSystems Full time

    Spirit AeroSystems Quality Control Senior Manager RoleOverviewSpirit AeroSystems develops aerostructures for commercial and defense customers. With headquarters in Wichita, Kansas, the company operates sites in the U.S., U.K., France, and Malaysia. Key products include fuselages, pylons, nacelles, and wing components. Spirit AeroSystems focuses on affordable...

  • Tax Senior Associate

    5 months ago

    Dallas, United States CohnReznick LLP Full time

    As CohnReznick grows, so do our career opportunities. As one of the nation’s top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and collaboration in everything they do! YOUR TEAM. We currently have an exciting career opportunity for a Tax Senior Associate to join the...

  • Corporate Tax Senior Associate

    6 months ago

    Dallas, United States Grant Thornton Full time

    As the Corporate Tax Senior Associate, you’ll be a member of our corporate tax practice and work on business income tax planning, corporate compliance, and ASC 740 income tax accounting (either tax provision preparation or audit support) projects. The Corporate Tax Solutions Family generally has the primary tax relationship with the client, and you will...

  • Senior Tax Associate, CPA

    4 weeks ago

    Dallas, Texas, United States Staff Financial Group Full time

    Job DescriptionOur client, Staff Financial Group, is seeking a detail-oriented Tax Senior Associate for their Dallas office. In this role, you will collaborate within a team environment, leveraging resources to provide high-quality service and value to clients. You will take the lead on complex tax compliance and consulting engagements, guiding and mentoring...

  • Senior Administrative Associate

    3 weeks ago

    Dallas, United States University of North Texas System Full time

    Title: Senior Administrative Associate Employee Classification: Senior Administrative Assoc Campus: University of North Texas - Dallas Division: DAL-Academic Aff & Stdnt Success SubDivision-Department: DAL-UNT Dallas College of Law Department: DAL-College of Law-517000 Job Location: Downtown Dallas Salary: $ 37,500.00 / year FTE: 1.000000 Retirement...

  • Senior Administrative Associate

    3 weeks ago

    Dallas, United States University of North Texas System Full time

    Title: Senior Administrative Associate Employee Classification: Senior Administrative Assoc Campus: University of North Texas - Dallas Division: DAL-Academic Aff & Stdnt Success SubDivision-Department: DAL-UNT Dallas College of Law Department: DAL-College of Law-517000 Job Location: Downtown Dallas Salary: $ 37,500.00 / year FTE: 1.000000 Retirement...

  • Program Coordinator Working with Seniors

    3 weeks ago

    Dallas, United States Portfolio Resident Services Full time

    Are you looking for a part-time job that you can sink your ‘heart’ into? Would you like to work a flexible schedule? Would you like to earn up to $17.50 per hour? 10 hours a week? As a Program Coordinator, you will be an integral member of our mission to improve the quality of life for individuals, families, and senior citizens in affordable housing...

  • Senior Care Provider

    2 weeks ago

    Dallas, Texas, United States Erickson Senior Living Full time

    We are seeking experienced Senior Care Providers to join our team at Erickson Senior Living. This is an excellent opportunity to make a positive impact on the lives of our residents and enjoy a rewarding career in senior care.About UsErickson Senior Living is a leading provider of senior living communities with campuses in 11 states. Our mission is to...

  • Senior Quality Assurance Engineer

    4 weeks ago

    Dallas, Texas, United States Diverse Lynx Full time

    Job Title: Senior Quality Assurance EngineerAbout the Role:We are seeking a highly skilled Senior Quality Assurance Engineer to join our team at Diverse Lynx LLC. As a Senior Quality Assurance Engineer, you will be responsible for ensuring the quality of our software applications by designing, developing, and executing automated tests.Key...

  • Senior Administrative Associate

    2 months ago

    Dallas, United States University of North Texas System Full time

    Title: Senior Administrative AssociateEmployee Classification: Senior Administrative AssocCampus: University of North Texas - DallasDivision: DAL-Academic Aff & Stdnt SuccessSubDivision-Department: DAL-UNT Dallas College of LawDepartment: DAL-College of Law-517000Job Location: Downtown DallasSalary: $ 37,500.00 / yearFTE: 1.000000Retirement Eligibility: TRS...

  • Associate Manager, Community Engagement

    1 week ago

    Dallas, United States Brinker Full time

    Associate Manager, Community Engagement Marketing Dallas, TX October 25, 2024 --> Associate Manager, Community Engagement Dallas TX What does it mean to be a ChiliHead? If ?work hard play hard? were enough for a job description we would just stop there, because that?s what ChiliHeads have been doing since 1975. ChiliHeads are a team that takes pride in...

  • Tax Senior Associate TX

    1 week ago

    Dallas, United States CohnReznick LLP Full time

    Are you the right applicant for this opportunity Find out by reading through the role overview below. As CohnReznick grows, so do our career opportunities. As one of the nation’s top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and collaboration in everything they...

  • Tax Senior Associate TX

    7 days ago

    Dallas, United States CohnReznick LLP Full time

    Are you the right applicant for this opportunity Find out by reading through the role overview below. As CohnReznick grows, so do our career opportunities. As one of the nation’s top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and collaboration in everything they...

  • Tax Senior Associate TX

    2 weeks ago

    dallas, United States CohnReznick LLP Full time

    As CohnReznick grows, so do our career opportunities. As one of the nation’s top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and collaboration in everything they do! YOUR TEAM. We currently have an exciting career opportunity for a Tax Senior Associate to join the...