Information Technology Support Analyst

1 week ago


san diego, United States eTeam Full time

Job Title: IT Support Analyst

Location: San Diego, CA (Onsite)

Duration: 6+ Months


Top 5 Required Skills

  • Customer Service
  • Communication
  • Operating Systems Knowledge (Microsoft Windows, Mac, Linux)
  • Hardware Deployment and Configuration (Desktop, Laptop, Mobility, Printers)
  • Networking Configuration and Management


Job Description Overview:

Provides technical assistance to computer users. Answers questions or resolves computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

  • Follows standard operating procedures.
  • Supports troubleshooting efforts to identify routine problems.
  • Provides first level support to resolve problems with products, applications, and devices.
  • Supports documentation of details of incidents, status of service requests, and resolutions, and follows escalation procedures.
  • Assists with processing incoming requests.
  • Adapts to minor changes and setbacks in order to manage pressure and meet deadlines.
  • Supports efforts to meet key performance indicators (e.g., performance, availability, capacity).
  • Seeks out learning opportunities and feedback to increase own knowledge and skill using internal training resources.
  • Contributes to the knowledge repository for routine technical support.
  • Escalates routine problems as necessary to appropriate resource (e.g., support team, vendor).
  • Completes routine technical tasks assigned by more senior personnel.
  • Manages minor distractions, prioritizes tasks, and deals with setbacks in a timely manner with assistance from more senior personnel.



  • San Antonio, Texas, United States General Dynamics Information Technology Full time

    Job Title: Information Technology Support SpecialistTransform technology into opportunity as an Information Technology Support Specialist with General Dynamics Information Technology. A career in enterprise IT means connecting and enhancing the systems that matter most.Job Summary:As an Information Technology Support Specialist, you will provide technical...


  • San Diego, United States eTeam Full time

    Job Title: IT Support AnalystLocation: San Diego, CA (Onsite)Duration: 6+ MonthsTop 5 Required SkillsCustomer ServiceCommunicationOperating Systems Knowledge (Microsoft Windows, Mac, Linux)Hardware Deployment and Configuration (Desktop, Laptop, Mobility, Printers)Networking Configuration and ManagementJob Description Overview:Provides technical assistance to...


  • San Diego, United States eTeam Full time

    Job Title: IT Support AnalystLocation: San Diego, CA (Onsite)Duration: 6+ MonthsTop 5 Required SkillsCustomer ServiceCommunicationOperating Systems Knowledge (Microsoft Windows, Mac, Linux)Hardware Deployment and Configuration (Desktop, Laptop, Mobility, Printers)Networking Configuration and ManagementJob Description Overview:Provides technical assistance to...


  • san diego, United States eTeam Full time

    Job Title: IT Support AnalystLocation: San Diego, CA (Onsite)Duration: 6+ MonthsTop 5 Required SkillsCustomer ServiceCommunicationOperating Systems Knowledge (Microsoft Windows, Mac, Linux)Hardware Deployment and Configuration (Desktop, Laptop, Mobility, Printers)Networking Configuration and ManagementJob Description Overview:Provides technical assistance to...


  • San Diego, United States eTeam Full time

    Job Title: IT Support AnalystLocation: San Diego, CA (Onsite)Duration: 6+ MonthsTop 5 Required SkillsCustomer ServiceCommunicationOperating Systems Knowledge (Microsoft Windows, Mac, Linux)Hardware Deployment and Configuration (Desktop, Laptop, Mobility, Printers)Networking Configuration and ManagementJob Description Overview:Provides technical assistance to...


  • San Diego, United States eTeam Full time

    Job Title: IT Support AnalystLocation: San Diego, CA (Onsite)Duration: 6+ MonthsTop 5 Required SkillsCustomer ServiceCommunicationOperating Systems Knowledge (Microsoft Windows, Mac, Linux)Hardware Deployment and Configuration (Desktop, Laptop, Mobility, Printers)Networking Configuration and ManagementJob Description Overview:Provides technical assistance to...


  • San Diego, California, United States Vets Hired Full time

    Lead Oracle EBS Financial OperationsVets Hired is seeking an experienced Information Technology Analyst to lead and enhance our operational support of Oracle EBS applications core financial modules.This role involves working closely with finance business users to understand processes, define requirements, and implement solutions to drive operational...


  • San Diego, California, United States Vets Hired Full time

    About the JobVets Hired is seeking a highly skilled Information Technology Analyst to join our team. As a key member of our finance department, you will be responsible for leading and guiding the operational support of Oracle EBS applications core financial modules.Key ResponsibilitiesLead, guide, and enhance existing operational support of Oracle EBS...


  • San Diego, California, United States Planet Technology Full time

    Job OverviewHybrid: M/F REMOTE. T/WED/TH On-site We're seeking a highly skilled Information Technology Infrastructure Engineer to join our team at Planet Technology. As a key member of our infrastructure team, you'll play a critical role in supporting, maintaining, and expanding our organization's infrastructure resources.Key ResponsibilitiesMaintain data...


  • San Francisco, California, United States CAI Full time

    Job SummaryCAI is seeking an experienced IT Analyst to join our team. As an IT Analyst, you will be responsible for analyzing, developing, maintaining, and administering computer hardware and/or software systems to meet business needs.Key ResponsibilitiesEvaluate customer technical needs and recommend solutionsPlan, determine requirements, design, build,...


  • San Antonio, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:Job Family:Help DeskJob Qualifications:Skills:Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting...


  • San Antonio, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:Job Family:Help DeskJob Qualifications:Skills:Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting...


  • San Antonio, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:NoneJob Family:Help DeskJob Qualifications:Skills:Desktop Computers, Information Technology (IT) Support, Remote Support,...


  • San Diego, California, United States Naval Facilities Engineering Systems Command (NAVFAC) Full time

    We are seeking a highly skilled IT Systems Analyst to join our team at Naval Facilities Engineering Systems Command (NAVFAC). As an IT Systems Analyst, you will be responsible for analyzing and designing new and re-engineered systems and applications. You will also be responsible for developing and integrating existing and new system components, including...


  • San Francisco, California, United States Sacramento Superior Court Full time

    Job SummaryThe Senior Information Technology Analyst will perform a variety of professional, technical, and analytical duties in the operation of enterprise, client/server, and desktop computer systems and networks. This role requires a strong understanding of software systems development life cycle, principles of computer data processing, and business...


  • San Diego, California, United States ISHPI Information Technology Full time

    Job Summary: ISHPI Information Technology is seeking a skilled IT Support Specialist II to join our team. As a key member of our IT Support team, you will provide technical assistance and support to end-users for hardware, software, and systems through phone, email, or chat.Responsibilities:Provide technical assistance and support to end-users for hardware,...


  • USA TX San Antonio, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:Job Family:Help DeskJob Qualifications:Skills:Computer Repairs, Help Desk Support, Information Technology (IT), Remote Support, Troubleshooting...


  • San Diego, California, United States ISHPI Information Technology Full time

    Job Summary:We are seeking a skilled IT Support Specialist II to join our team at ISHPI Information Technologies, Inc. The successful candidate will provide technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat.Key Responsibilities:Answers questions, analyzes problems, and provides technical...


  • San Diego, California, United States ISHPI Information Technology Full time

    Job Title: IT Service Desk Specialist IIAt ISHPI Information Technologies, Inc., we are seeking a highly skilled IT Service Desk Specialist II to join our team. As a key member of our IT support team, you will be responsible for providing technical assistance and support to our customers.Responsibilities:Provide technical assistance and support to customers...


  • San Antonio, United States General Dynamics Information Technology Full time

    Req ID: RQ179638 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Job Family: Help Desk Skills: Computer Repairs,Help Desk Support,Information Technology (IT),Remote Support,Troubleshooting Hardware Certifications: None - None Experience: 3 + years of related experience US Citizenship...