Business Analyst

2 weeks ago

phoenix, United States Insight Global Full time

Position: Business Solutions Analyst - IAM

Location: Phoenix AZ - HYBRID Onsite 3 days per week

Pay: $45/hr


Job Duties and Functions:

Under moderate supervision, regularly demonstrate creative problem solving while contributing to the documentation, planning and implementation efforts of small project teams to deliver solutions to business problems. Works on moderately complex issues and helps implement solutions by coordinating the efforts of a small team, defining solutions independently or collaborating with senior process and technical resources. Daily activities will include: documenting solutions in clearly understood language and, often, visually; communicating personal task status to project stakeholders; deconstructing moderately complex problems to help find simple solutions; collaborating with project teams to define workplans; and training, coaching and advising end users on solution use. Some latitude to set objectives, priorities and timelines that may impact department or individual work groups, often collaborates with managers and/or functional site leaders and has some interaction with external colleagues.

  • Work with the custom, packaged, business intelligence, and operations platform project teams to define project solutions, effort, and timelines. Ensure system analysis designs and process maps are documented and communicated with project stakeholders.
  • Analyze business and systems needs in terms of functional and technical requirements. Align solutions to MIS strategy. Work closely with project stakeholders to define business-centric requirements and evaluate available and/or custom system solution options.
  • Collaborates with internal and external teams to define process improvements. Works with process owners, understands tactical and strategic plans to support operations. Provides project-specific input to help create the overall strategic roadmap for a domain.
  • Perform other duties as requested.


Required:

Education and Experience:

  • Bachelor's degree; OR
  • Associates degree and Five (5) years of experience managing technical solution implementations; OR
  • High School diploma or equivalent and Five (5) years of experience managing technical solution implementations.

Knowledge, Skills & Abilities:

  • Communication
  • Produce communication plans and RACI charts
  • Produce informative status reports to project stakeholders and direct supervisor
  • Explain project goals and business requirements
  • Trusted technical advisor capable of participating in early-initiation meetings for business initiatives.
  • Process Analysis
  • Capable of deconstructing a business process into system workflows and decision trees
  • Capable of translating a business process into system requirements
  • Facilitates sessions with unrelated teams to break down business process, identify gaps and define options to remediate.
  • Strong understanding of technology platforms and strategy and can align solutions to them.
  • Implementation
  • Defines and manages identity & Access Management (IAM)
  • Implementations on small or minor projects
  • Can explain, coach, and advise end users on proper configuration and system usage

Preferred

Education and Experience:

  • Successful internship experience and completion with focus on applicable business processes, IT services and/or technology solutions.
  • Experience with Microsoft Online (O365/M365) environment including SharePoint, Teams, OneDrive, Forms, Whiteboard, Delve, Word, PowerPoint, and Excel.
  • Experience with Active Directory (AD), Azure Active Directory
  • Familiarity with IAM concepts and best practices
  • Experience Working in Agile project management methodology and Agile teams and working with Developers, Architects, and Business Customers.
  • Experience working directly with stakeholders to identify, analyze and gather solution requirements.
  • Experience analyzing business processes and using requirements to develop common data models.
  • Experience with data analysis and manipulation.
  • Experience with Visio and project management software (MS Project, Planner, DevOps).
  • Understands and demonstrates Freeport Edge principles and behaviors.

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