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Business Analyst

1 month ago

Phoenix, United States Insight Global Full time

Position: Business Analyst

Location: Onsite 4-5 days per week in Phoenix, AZ

Duration: Contract thru 2027 with extensions

Pay range: $40-$45/hr


Project Details:

Insight Global is sourcing for a Business Analyst to join a national security and technology company. You will be responsible for requirement gathering, documentation, engaging with stakeholders, and discussing solution designs with technical teams. As the BA you will work closely with stakeholders and bridge communication between the business and the technical teams. The end product is a Computer-Aided Dispatch System for the City of Phoenix emergency departments. The technical teams are currently responsible for modernizing the existing software, providing enhancements to the features, and customizing the software to meet each departments requirements. The expected timeline of the implementation of the modernized product is 2027, and will last for additional years to act as a support to this department. There are currently 5 customers actively using the product, and throughout the duration of the project, the customer base will grow immensely.


This is a contract position with the intention to last for 3 years as this is expected to be a multi-year implementation project. This position requires you to be onsite with the stakeholders in Phoenix, AZ 4-5 days per week. If you are looking to grow your career as a Business Analyst, focusing on Computer-Aided Dispatch Systems, within a government environment, then this is the place for you.


Requirements:

  • 4-6 years of experience as a Business Analyst or a related profession
  • Prior experience with customer engagement to gather requirements and discuss desire outcomes
  • Comfortable with delivering constructive feedback for continuous improvement to the development teams
  • Prior experience providing detailed documentation, proactive update, and maintaining the process implemented
  • System integration project experience
  • State, Government, and/or Federal industry experience


Plusses:

  • Computer-Aided Dispatch System or Emergency Dispatch experience
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Azure DevOps Platform knowledge or experience
  • Technical development knowledge
  • Expert knowledge with computer-aided, computer-assisted, or record-management systems