C4 Technical Services | Desktop Support
6 days ago
Desktop Support Technician
6 Month Contract (Travel Required, once or twice a month for a few days)
Top IT Skills
1. Desktop support
2. Customer service
3. Network racking
4. Printer Troubleshooting
5. Low voltage troubleshooting
6. Conference room equipment trouble
Desktop Support Technician
We are seeking a motivated and customer-focused individual to join our team. This role combines exceptional customer service skills with a strong ability to drive transition and close out acquired companies. You will be the first point of contact for our customers, addressing inquiries, resolving issues, and promoting products or services that meet their needs.
Customer Support:
- Respond promptly to customer inquiries via phone, email, or live chat.
- Resolve customer complaints with patience and professionalism, ensuring a positive experience
- Work closely with other departments to ensure a seamless customer experience.
- Share customer insights and trends with the team to improve processes and offerings.
Technical Support:
- Respond promptly to user-reported IT issues via ticketing systems, phone, or in-person support.
- Diagnose and resolve hardware, software, and network connectivity problems.
- Install, configure, and maintain desktop computers, laptops, printers, and other peripheral devices.
- Provide training to users on software applications and IT best practices.
- Create and update user-friendly documentation for common issues and procedures.
Ideal Qualifications:
- Associate or Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience
- 1-3 years in a desktop support or IT help desk role
- Strong knowledge of Windows and macOS operating systems.
- Proficiency in troubleshooting hardware, software, and network issues.
- Familiarity with Active Directory, Microsoft Office Suite, and IT ticketing systems.
- Excellent communication and customer service skills.
- Ability to prioritize tasks in a fast-paced environment.
Certifications (Preferred):
- CompTIA A+
- Microsoft Certified: Modern Desktop Administrator Associate
- ITIL Foundation
-
Desktop Support
5 days ago
Minnetonka, United States C4 Technical Services Full timeDesktop Support Technician6 Month Contract (Travel Required, once or twice a month for a few days)Top IT Skills1. Desktop support2. Customer service3. Network racking4. Printer Troubleshooting5. Low voltage troubleshooting6. Conference room equipment troubleDesktop Support TechnicianWe are seeking a motivated and customer-focused individual to join our team....
-
Desktop Support
5 days ago
Minnetonka, United States C4 Technical Services Full timeDesktop Support Technician6 Month Contract (Travel Required, once or twice a month for a few days)Top IT Skills1. Desktop support2. Customer service3. Network racking4. Printer Troubleshooting5. Low voltage troubleshooting6. Conference room equipment troubleDesktop Support TechnicianWe are seeking a motivated and customer-focused individual to join our team....
-
CICS and z/OS Expert
6 days ago
Minnetonka, Minnesota, United States C4 Technical Services Full timeMainframe Developer Job SummaryC4 Technical Services is seeking a seasoned Mainframe Developer to lead our development team. As a key member of our team, you will be responsible for developing and defining application scope and objectives, analyzing user requirements, and translating them into technical specifications.Responsibilities:Develop and define...
-
Security Implementation Lead
2 weeks ago
Minnetonka, Minnesota, United States C4 Technical Services Full timeAs a Security Implementation Lead at C4 Technical Services, you will be responsible for designing and implementing comprehensive security solutions for our clients. You will work closely with our clients to understand their security needs and develop customized solutions that meet their requirements.Key Responsibilities:Design and implement security...
-
Enterprise Mainframe Development Lead
2 weeks ago
Minnetonka, Minnesota, United States C4 Technical Services Full timeAbout the RoleC4 Technical Services is a cutting-edge technology company that requires a skilled Mainframe Developer to join our team. We are offering an attractive salary package for the right candidate.The ideal candidate will have extensive experience with Assembler Command Level CICS and/or z/OS, RACF and Top Secret, Cobol, Batch Processing, JCL, and...
-
Cybersecurity Specialist
2 weeks ago
Minnetonka, Minnesota, United States C4 Technical Services Full timeWe are seeking a highly skilled Cybersecurity Specialist to join our team at C4 Technical Services. As a Cybersecurity Specialist, you will be responsible for implementing encryption, access controls, and other security measures to protect data.Key Responsibilities:Implement data protection policies and procedures in compliance with industry regulations and...
-
PostgreSQL and MonetDB Expert
2 weeks ago
Minnetonka, Minnesota, United States C4 Technical Services Full timeAbout the RoleSr. DBA Location: Flexible (CST and EST preferred)Job Summary:We are seeking a highly experienced Senior Database Administrator to join our team at C4 Technical Services. The ideal candidate will have extensive hands-on experience with PostgreSQL and MonetDB, as well as excellent communication skills and strong technical expertise in...
-
Mainframe Developer
4 weeks ago
Minnetonka, United States C4 Technical Services Full timeMainframe Developer Location: no location requirement, CST and EST preferred (Chicago would be nice) Key Areas of Responsibilities: Leading in the migration of TopSecret jobs to RACF Develop and define application scope and objectives and prepare technical and/or functional specifications from with programs will be written. Analyzing user...
-
Mainframe Software Engineering Lead
2 weeks ago
Minnetonka, Minnesota, United States C4 Technical Services Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Migration of TopSecret jobs to RACFApplication development and scopingUser requirement analysis and technical specification creationTesting and debuggingLean software engineering practice promotionCollaboration with team membersMainframe application maintenance and supportWe require...
-
DBA (MonetDB, PostgreSQL)
4 weeks ago
Minnetonka, United States C4 Technical Services Full timeSr. DBA Location: no location requirement, CST and EST preferred (Chicago would be nice) Key Areas of Responsibility: Installing PostgreSQL and its related extensions on different flavors of Linux environment. Health check of a PostgreSQL instances monitoring whether it is up and running all the time. Tunning PostgreSQL configuration parameters as...
-
Linux Database Engineer
2 weeks ago
Minnetonka, Minnesota, United States C4 Technical Services Full timeRequired Skills and QualificationsMinimum 10+ years of hands-on experience with PostgreSQL and Monet databases on LinuxStrong technical knowledge and good communication skillsHands-on experience in performance fine-tuning, monitoring, and administration in production instances requiredAbility to estimate and perform capacity planning on required phases on...
-
Database Performance Optimizer
6 days ago
Minnetonka, Minnesota, United States C4 Technical Services Full timeJob OverviewSr. DBA Location: Remote-friendly (CST and EST preferred)Key Responsibilities:Implement and manage PostgreSQL instances on various Linux environments.Maintain database performance and troubleshoot issues.Collaborate with cross-functional teams to implement system changes.Develop and maintain documentation for best practices and research new...
-
Implementation Engineer
2 weeks ago
Minnetonka, United States C4 Technical Services Full timeImplementation Engineer (SecuPi) and Data Security and cybersecurity Location: Chicago, IL preferred Skills: SecuPi (MUST HAVE), Data Security, Cloud Technologies Key Areas of Responsibility: Understand data protection policies and procedures in compliance with industry regulations and best practices Leverage SecuPi to implement encryption, access...
-
Technical Product Consultant
2 weeks ago
Minnetonka, Minnesota, United States DURAG, Inc Full timeAbout DURAG, Inc.DURAG, Inc. is a leading provider of innovative solutions for environmental monitoring and control. We are seeking a highly skilled Technical Product Consultant to join our team in this exciting role.Job DescriptionThis is a challenging opportunity to work with our customers to provide expert technical support and guidance on our range of...
-
Electroseparations Technical Specialist
3 weeks ago
Minnetonka, Minnesota, United States Veolia Water Technologies & Solutions Full timeCompany Overview">We are Veolia Water Technologies & Solutions, a global leader in water recovery, treatment, and reuse. Our portfolio includes chemicals and monitoring solutions, start-up and operation, membrane and ion exchange products, and custom-engineered equipment.">About the Role">The Commercial Engineer - Electroseparations will collaborate directly...
-
Technical Solutions Expert
4 weeks ago
Minnetonka, Minnesota, United States DURAG INC. Full timeWe are seeking a highly skilled Technical Solutions Expert to join our team at DURAG INC.Job DescriptionAs a Technical Solutions Expert, you will play a key role in providing technical support and guidance to customers, sales teams, and internal stakeholders.Key Responsibilities:Pre-Sales Support: Collaborate with the sales team to determine solutions for...
-
Technical Product Specialist Environmental Products
2 months ago
Minnetonka, United States DURAG, Inc Full timeJob purpose Provide pre and post technical sales support for customers and regional sales. Use combined technical knowledge and sales skills to provide advice and support on a range of emission monitoring systems to ensure successful purchase, delivery, and service of all products. Act as liaison to field service, sales, technical, production, and customer...
-
Senior IT Support Specialist- Minnetonka
4 hours ago
Minnetonka, United States Knute Nelson Full timeSchedule: Full-time | 80 hours per pay period | Monday-Friday | 8 am – 4:30 pmScope:Provide mentorship to the IT Support team to ensure a successful work environment. Collaborate with IT leadership to meet needs and changes to the environment. Provide first-level resolution for IT devices and software issues. Set up desktop hardware for end users. Upgrade,...
-
Support Services Manager
7 days ago
Minnetonka, Minnesota, United States Graff, Ltd. Full timeAdministrative Support PositionGraff, Ltd. is seeking a highly organized and detail-oriented Administrative Specialist to support our team's operations.The successful candidate will be responsible for managing documents, maintaining office organization, and assisting with client communications.Key Responsibilities:Document management and maintenanceClient...
-
Minnetonka, Minnesota, United States Horizontal Talent Full timeAbout the RoleWe are seeking a detail-oriented and tech-savvy technical expert to join our team at Horizontal Talent. This role will play a crucial part in the re-platforming of our customer portal and enhancing core functionalities that empower customers to interact with our services effectively.Key ResponsibilitiesCollaborate closely with product owners,...