Director, Operations Platform Architecture

1 day ago

Atlanta, United States Iron Mountain Full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Iron Mountain seeks a Director of Operations Platform Architecture to be a strategic leader and key change agent in Iron Mountain's operations transformation. We are seeking a hands-on technology leader to drive platform strategy and system integration efforts to expand and modernize our existing Supply Chain Management footprint. This is a strategic and innovative role to design and oversee end-to-end supply chain solutions that drive efficiency, scalability, and resilience. This role blends leadership and technical expertise, requiring collaboration with stakeholders to align supply chain architecture with business goals. This is a leadership position leading a team of architects supporting our operational platforms.

This position will be a key change agent, strategic thinker and technical expert who can build a team to focus on results while also building long term strategic plans to evolve the technology platform solutions to position the company for strategic growth. This leader will need to balance strategic vision with hands-on leadership and also bring energy and enthusiasm by leading by example to inspire cultural change and demonstrate what “art of the possible” means in practice.

This individual will have a deep architecture experience with specific platforms along with experience and knowledge with many of the latest technologies in that domain. The Platform Architect guides and collaborates closely with cross functional teams to define, maintain and modernize the platform architecture and ensures alignment with enterprise goals and drives innovation. This role will also be responsible for continuously improving the capabilities using data-driven methods, enforcing platform standards, ensuring compliance with policy where required and enabling a rich developer and user experience.

Role and Responsibilities:

Platform Architecture

  • Strategic Design: Develop reference architecture and implement platform strategy for supply chain architecture strategies that support business objectives and operational efficiency.

  • Solution Development: Design and optimize systems for inventory management, logistics, demand planning, procurement, and fulfillment.

  • Technology Integration: Leverage emerging technologies (e.g., IoT, AI, machine learning, blockchain) to modernize and automate supply chain operations.

  • Stakeholder Collaboration: Work closely with cross-functional teams, including IT, operations, and other corporate functions, to align architecture with organizational needs.

  • Data-Driven Insights: Build and maintain data models to predict and resolve potential bottlenecks and inefficiencies.

  • Compliance and Security: Ensure solutions comply with industry regulations, data privacy standards, and cybersecurity best practices.

  • Enterprise Technology: Partner with enterprise and technology architects to identify and enable the top strategic technologies/platforms that will help shape the organization’s technology footprint to support cross-enterprise business requirements.

  • Measurement: Develop and communicate measurements of platform progress and business impact.

  • Cross-Domain Knowledge: Drives cross-domain initiatives that are supported by end-to-end design, applies digital standards to project platform architecture, and drives technical strategy and architectural tradeoff discussions.

Leadership:

  • Drives the recruitment, hiring, training, motivating and retaining of team members.

  • Coaches and provides technical guidance and mentorship to the teams to improve collaboration and outcomes.

  • Encourages a culture of team-driven decision making and commitment.

  • Keeps abreast of industry trends through benchmarking, participation in professional associations, etc. in order to lead strategic business direction of the department.

Critical Competencies:

  • Strategic thinker with strong problem-solving and analytical skills.

  • Strong understanding of platform architecture principles and design patterns.

  • Proven experience in designing and implementing scalable and high-performance SCM platforms.

  • Expertise in relevant programming languages and technologies.

  • Deep knowledge of cloud computing platforms (AWS, Azure, GCP).

  • Excellent communication and collaboration skills.

  • Ability to translate business requirements into technical solutions.

  • Experience with Agile development methodologies.

  • Ability to work in a fast-paced, high-tech environment juggling multiple priorities while meeting deadlines.

  • People Leadership: Strong people manager with the ability to manage teams and develop talent at various levels and locations; develop a team that is highly competent, business-minded, growth-oriented, diverse and inclusive, and motivated.

The Ideal Candidate Characteristics & Credentials:

  • At least 15+ years of experience.

  • Bachelor's degree preferred in Computer Science/ Information Technology/ Information Security or related field or equivalent experience.

  • Experience working across all levels of a highly matrixed global organization.

  • Strong sense of urgency and results orientation.

  • Ability to quickly develop domain expertise and manage change.

  • Exceptional written and oral communication skills.

  • Ability to work in a team environment and maintain professionalism and integrity.

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