Global Head of Solutions Engineering

2 days ago

San Francisco, United States ZipRecruiter Full time

About the company

Fast-track your career with the Marlee Talent Pool. We're not just matching you with your ideal roles but unlocking your long-term career potential. Marlee goes above and beyond by identifying key strengths for your CV, helping you discover a career direction you might not have considered where you can truly thrive, and guiding you to develop those essential soft human skills that close gaps in your resume.

Marlee's innovative approach then places you in teams where you'll flourish. Using cutting-edge motivational science, we connect you with roles in teams and within organizations that make your heart sing and help our partners build their dream teams.

About the role

As the Global Head of Solutions Engineering, you'll be the architect of innovation, leading teams across China, EMEA, APAC, and the US. Your mission? To weave together pre-sales magic, solution design brilliance, and flawless implementation for our partner's customers.

You'll be the mastermind behind product demonstrations that captivate, solutions that inspire, and responses that win hearts and minds. Your expertise will guide the successful delivery of projects involving sophisticated API integration, user experience design, and software development.

Who You Are:

  1. An experienced problem solver who is quick to think on their feet and thrive in customer-facing role
  2. A craftsman committed to producing high-quality solutions as per customer needs
  3. A collaborative team player who sparks innovation
  4. A curious mind, always digging deeper to understand customer needs
  5. A passionate problem solver who loves to brainstorm and find the best solutions

What you will bring to the table:

  1. Background in engineering, science, technology, product, or analytics
  2. A knack for understanding client needs and crafting solutions that align with business goals
  3. Creative problem-solver comfortable working with customers, partners, and engineering teams
  4. Exceptional communicator who can navigate complex customer needs
  5. Focused on outcomes and customer success, with relentless creativity
  6. 10+ years implementing or delivering software product solutions, with 3+ years in leadership
  7. Strong problem-solving mindset and ability to develop new products and solutions
  8. Exceptional communication skills, able to converse at an executive level
  9. Knowledge of the payments domain / financial services is advantageous
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