Help Desk Technician
1 month ago
Are you passionate about IT and ready to take on a challenging role? We're seeking a talented Help Desk Technician to join our dynamic team in Redmond, WA.
This is an onsite position
What you'll do:
- Provide exceptional Tier 1 technical support
- Troubleshoot and resolve hardware and software issues
- Assist with user account management and password resets
- Configure and deploy devices using Intune
- Work in a fast-paced, collaborative environment
Requirements:
- 1-3 years of experience in IT support
- Deep understanding of Microsoft Office 365 applications
- Proficiency with Windows OS
- Familiarity with Active Directory and networking concepts
- Experience with remote access tools and ticketing systems
Nice to have:
- MSP experience
- Intune expertise
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