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Entry Level Customer Support Representative

2 months ago

Alhambra, United States AK Net INC Full time
Job DescriptionJob Description

Our team is hiring for an Entry Level Customer Support position. Candidates for this role must possess integrity, character, and exemplary ambition for success. The Customer Service Representative position is considered entry-level, meaning thorough training is provided. We have a strict organic growth policy that provides all team members with ample room for advancement and experience in customer service, outreach, sales, and direct consumer services.

Our Customer Support Representatives are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, customer outreach, and customer retention. Because our clients trust us to represent their reputation, we provide extensive training in cutting-edge sales techniques, product knowledge, and business psychology. Combining that training with highly competitive, goal-driven, and adaptable candidates keeps us ahead of the competition
 

Customer Support Representative Responsibilities Include:

  • Closing sales daily and educating customers on our products and sales promotions
  • Manage customer service and outreach campaigns for small to medium accounts
  • Customer relationship building
  • New customer acquisition
  • Consult priority customer service
  • Client representation and professionalism with all customers and staff members 
  • Account updates

Benefits For our Customer Support Representative:

  • Excellent career progression opportunities
  • One-on-One Training
  • Customer Service Experience

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