Internet Sales Specialist- Powder Keg Harley-Davidson

1 week ago

Mason, United States RIDENOW POWERSPORTS Full time
Job DescriptionJob Description

Powder Keg Harley-Davidson, a subsidiary of RumbleOn, is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty at our Powder Keg Harley-Davidson dealership

If you are an exceptional listener, an ace on the phone, and have handled internet sales leads, we want to talk to you Throw in a passion for motorcycles and powersports and you may just be the perfect fit for this team

The ideal candidate will either have experience selling motorcycles and powersports in an e-commerce setting, or be very knowledgeable about them

Responsibilities:

  • Manage incoming phone calls and internet leads with requests about powersports vehicles.
  • Confirm sales appointments and perform long-term follow-up on all unsold customers.
  • Answer incoming calls & respond to internet inquiries promptly with courtesy, honesty, accuracy and professionalism - If you cannot answer the question, make an honest effort to ensure you get the answer from the right source (no matter what they need).
  • Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional email/writing skills.
  • Customer follow up and retention- Follow up with all unsold prospects daily and stay in contact with sold customers.
  • Keep abreast of incoming inventory and be able to operate software to locate our vehicles quickly and efficiently.
  • Data Entry- Maintain accurate and thorough customer information and all interactions with guests into the CRM
  • Perform other job-related duties as assigned

Requirements

  • Minimum of 1 year experience in a high volume call center environment
  • Minimum of 1 year experience handling e-commerce sales leads
  • Previous Automotive or Powersports internet sales experience strongly preferred
  • Experience utilizing CRM systems such as Eleads, desired
  • Outstanding communication skills both verbal and written (including exceptional email skills)
  • Energetic and Outgoing Personality
  • Professional, Pleasant, Friendly Demeanor
  • The willingness to follow up, and follow-up again, with customers (Persistently Patient)
  • Internet savvy, great computer skills, and exceptional organizational skills to keep track of all leads
  • Familiarity with and interest in powersports vehicles

Benefits

What RumbleOn/RideNow Powersports Offers You:

A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success Plus...

  • Healthcare, Dental, & Vision Insurance (we pay a very generous portion of the employees medical premium)
  • Life and disability insurance
  • Generous Vacation/PTO Plan
  • Employee discounts on purchases
  • Dedicated leadership team who supports and cares for employees
  • The opportunity for growth and a solid long-term career...we promote from within
  • Generous training pay for 30 days while you learn.
  • Commission based pay plan on your appointment shows and appointment sales allowing you unlimited earning potential
  • And more…

*All applicants must pass pre-employment testing including: background checks, MVR, and drug testing in order to qualify for employment*

IND06

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