Social Media Coordinator

2 months ago

Shelton, United States Clarion Events North America Full time
Job DescriptionJob Description

In September 2023, we were certified as a "great place to work" from GreatPlaceToWork.com for the 2nd year running

Does this sound like you?

Join our dynamic team at Clarion Events Fire Rescue Group, a leading provider in firefighter education dedicated to the training and legacy of first responders. We are seeking a passionate and creative individual to join us as Social Media Coordinator. This role offers an exciting opportunity to contribute to our social media presence across multiple platforms and engage with our audience.

As a Social Media Coordinator, you will be responsible for executing social media strategies across various platforms including Facebook, Instagram, Twitter, and TikTok. You will play a key role in increasing brand awareness, driving engagement, and fostering community growth. This position reports to the Sr. Content Creator and offers room for growth and development within the company.

If the answer is yes, we’d love to meet you

How you'll make an impact:

  • Conduct social media platform comment and inbox sweeps twice daily, engaging with our audience and responding to inquiries or comments promptly. This also includes addressing customer inquiries and concerns, maintaining a high level of responsiveness and providing excellent customer service.
  • Conduct TikTok inbox sweeps in the morning, staying informed of audience feedback and trends.
  • Curate and post news content into stories 1-2 times daily, ensuring timely and relevant updates for our audience.
  • Post original content daily across all social media platforms in accordance with determined social media plan to showcase our brand identity and engage our audience.
  • Share engaging content to stories daily on Instagram and Facebook, maximizing visibility and interaction with our audience.
  • Share Facebook and Instagram posts to stories daily, utilizing various media formats to capture our audience's attention.
  • Curate visually appealing news images, shorten links, and post to Facebook, Instagram, and Twitter to drive traffic and engagement.
  • Listen to podcasts and videos and pull timestamps for relevant content, assigning tasks to create clips for social media sharing.
  • Update weekly and monthly statistics to track the performance and effectiveness of our social media efforts.

The skills & experience you'll need:

  • Experience building a community.
  • Bachelor's degree in Marketing, Communications, Public Relations or related field preferred.
  • Strong understanding of social media platforms including Facebook, Instagram, Twitter, and TikTok.
  • Excellent written and verbal communication skills.
  • Creative thinker with the ability to generate engaging content ideas.
  • Detail-oriented with strong organizational skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Familiarity with social media analytics tools is a plus.
  • Minor video editing skills for social media is a plus
  • Passion for teamwork and willingness to learn and adapt in a dynamic environment.

What’s in it for me?

  • Competitive Base Salary
  • Bonus based on challenging but achievable targets
  • 100% remote position or hybrid if preferred
  • Generous PTO & Company-paid Holidays: this includes a day off for your birthday every year, and in 2024 our employees will receive the entire week of July 4th AND the entire last week of the year off.
  • A full benefits package, including medical, dental, vision, voluntary life insurance, HSA (plus employer contribution), and FSA.
  • Basic life, long-term disability & short-term disability are covered at 100%.
  • 401(k) Plan with employer match.
  • Opportunity to travel across the country to attend our shows and meet people from a multitude of different industries.

Who is Clarion?

Clarion Events North America, which is the US division of Clarion Events UK, and backed by The Blackstone Group has become one of the fastest-growing event companies in the United States, with aggressive growth through both acquisition and launch. We excel in managing and producing trade and consumer events across the United States in 12 diverse sectors such as pop culture (anime), energy, technology, and fire and rescue.

What’s it like working here?

We strive to provide a culture of transparency, support, and collaboration through clear communication of ideas, processes, and goals. From the top-down, we promote:

  • Work-life balance – we are flexible with you to allow you to be at your best on the job
  • Leading by example and taking full responsibility for ideas, actions and problem solving
  • Ensuring our employees have all the necessary tools to effectively perform their job
  • Constantly identifying training needs to grow and develop our employees
  • Failing forward faster – try new things, fail & learn, repeat

Equal Employment

Clarion Events provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, veteran status, disability, or genetics. In addition to federal law requirements, Clarion Events complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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