Sales & Project Coordinator
4 weeks ago
Job Description: Sales and Project Coordinator
LA Concrete Works, an established leader in architectural hardscape and decorative concrete seeks to fill the position of a Sales and Project Coordinator. We are looking for someone who has the desire to learn and grow in the architectural concrete industry.
Key Job Responsibilities
Be the first point of customer service
o Answering phones
o Emails and follow-ups
o Inquiries through Yelp and other online websites
o Forwarding and filtering communications to team members
Outreach to potential new clients and help grow and maintain relationships and database of clients
Qualify and get information from potential customers through customer intake questions, logging of customer communications, and scheduling of follow-up calls
Track the progress of all outstanding bids for new projects and contact customers to get updates and provide support to team
Monitor the progress of all open change orders and follow up with customers as needed
Monitoring and facilitating customer sample requests including getting status on materials and completion of samples
Support and assist with reports, scheduling, and calendar planning
For each new project, create the digital folder, download plans, put on calendar, and make sure all information is ready for the estimator
Once contracts are signed, gather and put together all job start documents for the field including proposals, submittals, and takeoffs
Create and update database of current and past clients with key contact information
Assist with marketing efforts as needed to include:
o Social media posts, Website updates, Email marketing, other as needed.
(Contact vendors to get pricing and availability for materials needed for current and future projects)
Other administrative support as needed
Job site visits
Reporting to project and sales manager with rapid growth to become assistant project manager
Job Skills & Qualifications
Minimum 2-3 years of experience in an administrative or office support role
College degree preferred
Computer savvy and proficient with Microsoft Office including Excel and Word
Knowledge of digital marketing a plus (i.e. social media, website, etc.)
Great customer service and ability to communicate and interact well with clients and co-workers
Proactive and self-starter
Driven to do well and learn
Fast learner and motivated and interested in training and professional growth
Able to manage multiple tasks
Well-organized, reliable, and trustworth
Attention to detail
Good time management and following through on tasks in a timely manner
Compensation
$20-$25 per hour
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