IT Help Desk Intern

1 month ago

Boston, United States Snyk Full time
Job DescriptionJob Description

Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.

Joining Snyk means embracing our core values: One Team, Care Deeply, Customer Centric, and Forward Thinking. As a member of our team, you'll have the opportunity to thrive in a dynamic environment where fostering collaboration, leading with empathy, driving business impact, and inspiring trust are at the heart of everything we do.

Our Opportunity

The IT Helpdesk team at Snyk is responsible for ensuring our IT office infrastructure and Snykers are supported for any of their IT needs throughout the employee lifecycle. The IT team collaborates with all of Snyk's departments to support the evaluation, implementation, and operation of technologies across different departments.

As an IT Helpdesk Intern, you'll have the opportunity to learn the ins and outs of IT at a rapidly-growing tech company, and work closely with our team in Boston.

You'll Spend Your Time:

  • Managing IT assets and inventory
  • Ensuring programs are running smoothly to be compliant with security-related objectives
  • Troubleshooting hardware-related devices and maintaining office IT infrastructure
  • Completing entry-level helpdesk administration tasks, including assisting employees with IT-related questions
  • Exploring IT topics of interest and projects
  • Updating and maintaining internal IT documentation

What You'll Need:

  • Be able to work full-time in Boston, MA June-August 2024.
  • Current and future work authorization in the United States
  • Familiarity with MacOS, Google Workspace, and Zoom
  • Enjoyment in collaborating with a team
  • Interest and curiosity in learning the ins and outs of IT Helpdesk
  • To embody Snyk's company values - Care Deeply, One Team, Customer Centric, and Forward Thinking

We care deeply about the warm, inclusive environment we've created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you're the right person, do apply anyway

About Snyk

Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.

Benefits & Programs

Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.

  • Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development
  • Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers
  • Health benefits, employee assistance plans, and annual wellness allowance
  • Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances

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