JOB PROFILE = Account Coordinator

4 weeks ago

Lakewood, United States AlphaGraphics Locations Full time
Job DescriptionJob Description

Do you thrive in a fast paced environment where every day brings a new challenge? If so, AlphaGraphics could be the fit for you. We are a locally owned marketing and visual communications company that specializes in client solutions. We are looking for an enthusiastic team player to join our client first staff today. 


Responsibilities:


  • Act as a primary contact for clients
  • Assist with the development and maintenance of client relationships
  • Consult and be a resource for clients during the purchasing process
  • Be knowledgeable of all products and services offered
  • Have a full understanding of pricing and be able to create and follow up on estimates 
  • Communicate with production team and customers on a regular basis
  • Review client files to ensure production quality and accuracy
  • Acquire a strong knowledge of the products and services offered
  • Be highly responsive to customer inquiries

  • Acquire new clients through cold calling and establishing initial sales contacts
  • Set appointments and/or arrange meetings for the Account Executive
  • Participate in business development by assisting with the creation of strategies for targeting and gaining access to existing and new markets
  • Understand and consult with clients on internet and print marketing solutions
  • Strategize with clients by listening, interpreting their needs, and advising on solutions
  • Understand, develop, and interpret metrics for marketing solutions provided to clients
  • Communicate courteously with clients through email, over the phone, and in person
  • Assist clients with the resolution of any problems that may arise
  • Understand and operate majority of equipment used in the center

Qualifications


  • Excellent written and verbal communication skills
  • Ability to problem solve and be solutions oriented
  • Highly detailed with strong organizational and time management skills
  • Understanding of basic computer software
  • The ability to learn new software quickly
  • Professional customer service demeanor
  • Highly responsive to customer needs
  • Ability to create and maintain customer relationships
  • Ability to coordinate multiple schedules 
  • Understand the basic sales and marketing process preferred
  • High School diploma or GED required

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