Bilingual Operations Associate

2 weeks ago


Allen, United States CultivaHR Full time
Job DescriptionJob DescriptionOur client, a well-established commercial janitorial services company based in Plano, Texas, has built a legacy of delivering impeccable cleaning solutions to various commercial venues. As they chart their course toward further expansion, they are seeking a dynamic Bilingual (Spanish) Operations Associate with a strong background in recruitment and quality control to join their vibrant team.

Role Overview:
As an Operations Associate at Dallas Janitorial Services (DJS), you will play a crucial role in ensuring the smooth and efficient functioning of our operations department. You will be responsible for monitoring the daily operations and maintenance of cleaning locations, creating schedules, conducting inspections, handling complaints, and assisting with independent contractor change-outs. Your primary objective will be to maintain client satisfaction while keeping our independent contractors informed and motivated to deliver high-quality services and minimize client cancellations.

Key Responsibilities:
  • Spearhead recruitment efforts, particularly through social media, to onboard skilled independent contractors in various service industries.
  • Create schedules, conduct site inspections, and manage customer and contractor complaints efficiently.
  • Engage proactively with contractors to ensure compliance with quality standards and high-quality service delivery.
  • Identify upselling opportunities and contribute to customer retention strategies.
  • Handle complaint resolutions promptly, ensuring unparalleled customer satisfaction.


RequirementsRequired Qualifications:
  • Bilingual in Spanish
  • Demonstrated experience in recruiting through social media platforms, with a focus on service industries.
  • Exceptional customer service skills and a positive, solutions-focused mindset.
  • Proven job tenure and a track record of reliability and excellence in previous roles.
  • Ability to take control of situations, ensuring customer and contractor satisfaction.
  • Experience in team development and a hard-working, humble attitude.
  • Valid driver's license and willingness to travel for onsite visits.

Travel Requirements:
This position requires heavy day time travel across the DFW metroplex. Travel is 85% of the job.


Required Education and Experience:

  • High school diploma or equivalent.
  • Previous experience in operations or facilities management.

Preferred Education and Experience:
  • Familiarity with commercial cleaning services or janitorial industry is advantageous.
  • Proficiency in using AirTable, Facebook for recruiting, and other software applications is a plus.


BenefitsHealth, Dental, Vision, 401k


  • Allen, United States Envision Radiology Full time

    Envision Imaging in Allen, Texas is looking for a Bilingual Patient Service Representative to join our team!Monday - Friday 9:30AM - 6:00PM | Position Pay Range $16.00 - $19.30Summary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front of...


  • Allen, United States Envision Radiology Full time

    Envision Imaging in Allen, Texas is looking for a Bilingual Patient Service Representative to join our team! Monday - Friday 9:30AM - 6:00PM | Position Pay Range $16.00 - $19.30Summary/Objective: The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses purely on the patient in front...


  • Allen, United States College Fund Landscaping Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceHealth insurancePaid time offAre you: Reliable, consistent and highly accountable?Do you: gain satisfaction by being good at what you do and putting in a solid days work?If so, we would welcome the opportunity to talk with you and answer your questions so that you have all the information you...

  • Sales Associate

    1 week ago


    Allen, United States Spencer Gifts Full time

    Spencer's - JobID: J3V12Z6XY7WCCNRS710 [Retail Sales / Store Assocaite / Cashier] As a Sales Associate @ Spencer's, you'll: Maintain Guest Services; Efficiently operate POS, maintaining security of cash; Support the Store Management Team by generating sales, conducting housekeeping, merchandising, signing, pricing, POS operations and loss...


  • Allen, United States KONE Full time

    We are looking for a Fabrication Operator 1 to add to our Team in Allen, Texas. Essential Functions:  People • Maintain safe and well-organized workplace and execute autonomous maintenance activities in given scope according to Standard Operating Procedure (SOP). • Participate and contribute to continuous improvement activities based on own...


  • Allen, United States Massage Envy Full time

    Overview Where Better Careers Begin!Massage Envy Allen Do you have a passion for helping others? At the Massage Envy Allen franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their...


  • Allen, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Massage Envy Allen Do you have a passion for helping others? At the Massage Envy Allen franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their...


  • Allen, United States KONE Full time

    Essential Functions: Goods Receipt• Receive the material: In charge of unloading the material delivered by the suppliers from the trucks and stock it in a dedicated area checking the correspondence with the bill of material.• Finalize goods receipt: In charge of running a specific transaction into SAP in order to receive the material into the system.•...


  • Port Allen, United States Conn's Full time

    Job DescriptionWarehouse Lead Associate Conn's is publicly owned and offers a comprehensive benefits program including: Medical, Dental & Vision Benefits, Flexible Spending Accounts, Paid Vacation, Basic Life Insurance, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan, Tuition Reimbursement and Employee Discounts. Position Summary: Warehouse Lead...


  • Glen Allen, United States Dermatology Associates of Virginia Full time

    **_Summary/Objective_** The role of the Scheduling Associate is to answer phone calls by current and prospective patients wishing to schedule or re-schedule a desired dermatological service. **_Essential Functions_** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Answer phone calls to our...

  • Tax Senior Associate

    3 weeks ago


    Glen Allen, United States Keiter Stephens Hurst Gary & Shreaves PC Full time

    Job DescriptionJob DescriptionKeiter Mission:Help people achieve their full potential while pursuing their purpose – at home, at work, and in the community.Keiter Values:Innovation - Collaboration - Accountability - RelationshipsWe have:A large variety of client industries, allowing for diverse day-to-day tax projectsOpportunities for building close...


  • Glen Allen, United States Dermatology Associates of Virginia Full time

    Job DescriptionJob DescriptionSummary/ObjectiveThe role of the Scheduling Associate is to answer phone calls by current and prospective patients wishing to schedule or re-schedule a desired dermatological service.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Answer phone...

  • Co- Manager

    3 days ago


    Allen, United States True Religion Apparel, Inc. Full time

    As Co-Manager, you help the manager to build and inspire the sales and support teams to engage customers. You also create excitement around products, launches, programs, and initiatives all while upholding our high standards regarding communication Manager, Store Manager, Operations, Sales Associate, District Manager, Retail


  • Glen Allen, United States Kroger Full time

    This position is part of the Enterprise Technology team supporting the Mid-Atlantic division. The person selected will work out of the division office located at Glen Allen, VA. This position will be responsible for overseeing the deployment of Enterprise and Division Technology projects, general store infrastructure and office support. This includes...


  • Glen Allen, United States Kroger Full time

    This position is part of the Enterprise Technology team supporting the Mid-Atlantic division. The person selected will work out of the division office located at Glen Allen, VA. This position will be responsible for overseeing the deployment of Enterprise and Division Technology projects, general store infrastructure and office support. This includes...


  • Glen Allen, United States Kroger Full time

    This position is part of the Enterprise Technology team supporting the Mid-Atlantic division. The person selected will work out of the division office located at Glen Allen, VA. This position will be responsible for overseeing the deployment of Enterprise and Division Technology projects, general store infrastructure and office support. This includes...


  • Allen, United States G-III LEATHER FASHIONS Full time

    NEW STORE OPENING SEPTEMBER 2022 At Karl Lagerfeld Paris, our Assistant Managers directly help to drive our business success. They work directly with our Store Managers to promote operational effectiveness and ensure that customers are always our first priority. They take pride in delivering superior customer service and inspire associates to excel by being...

  • Sales Lead

    2 weeks ago


    Allen, United States Paper Source Full time

    Job Summary: , As a Sales Lead (SL), you model great selling behaviors - you love selling our products and make the customer experience exceptional by sharing your knowledge with your team and your customers. Your desire to lead the team and manage the store supports the achievement of sales goals, efficiencies and operational excellence. As a leader, you...

  • Sales Manager

    2 weeks ago


    Allen, United States Carter'sOshKosh Full time

    QUESTIONNAIRE-3-52 783 **Employee Type:** Regular **If you are** **a CURRENT Carters** **employee, you MUST apply through the Internal Career Link within the** **_My Career & Performance_** **app in** **Workday** **.** **Do not apply** **using the below external application.** **Carters, Inc. is the largest branded marketer in North America of apparel...


  • Allen, United States Armani Group Full time

    JOB DESCRIPTION Client Advisor | Armani Outlet, Allen | Full-Time As an associate with Giorgio Armani Corporation, you will be part of a diverse team , who you will work with to drive sales and provide an excellent client experience that represents the brand. Your ability to combine entrepreneurial spirit , passion for the brand, exemplify the...