Dealer Lending Center Assistant Manager
1 month ago
Discover the Westmark Difference
Are you looking for a career? Do you want to be valued as an individual on a team? Do you want to learn, grow, and make a difference in your community? Westmark offers outstanding stability, a variety of career opportunities and exceptional work/life balance.
· 60 % of our employees have been part of the Westmark family for 5+ years.
· 71% of our employees who have been part of the Westmark family for one year or more have received at least one promotion.
· 85% of our managers were promoted from within the company.
· Westmark has been in business since 1954 and has recently grown to over $1.2 billion in assets, 15 branches, and over 70,000 members
We also have some of the most impressive benefits in the industry:
· Paid Time Off (3 to 5 weeks per year, depending on tenure) PLUS 11 paid holidays.
· Excellent health insurance options for employees and family with shared premiums
· 401k with 75% company match and 2% profit sharing contribution
· Tuition Reimbursement and Scholarships
· Employee Assistance Program (Free counseling and legal services)
Position Summary: Under limited Supervision performs work requiring the use of judgment and discretion in making credit decisions for existing and new members seeking auto loans. Additionally, make marketing calls on dealerships to encourage them to send applications to Westmark, and continual monitoring and nurturing of relationships with Westmark partner dealerships. This is an experienced level position requiring additional skills in credit fundamentals, financial analysis and marketing/ interpersonal skills. Responsibilities include ensuring that established policies and procedures are followed, training and developing new and existing DLC lenders, and supervising DLC staff as needed and directed.
Essential Functions and Basic Duties:
- Review Loan Applications and credit reports in Dealer Lending Software (LPQ)
- Approve loans within established lending guidelines and authority
- Communicate loan decisions to dealerships through LPQ software, e-mail, or telephone in a timely and professional manner
- Perform lending functions and ensure quality in underwriting and documentation are maintained for department
- Ensure compliance with all Federal Banking Regs and Westmark Operational and HR policies and procedures
- Ensure that department goals are met
- Training and development of new and existing DLC lenders
- Supervise DLC staff in the absence of the VP/DLC Department Manager
- Make loan underwriting decisions on larger credits above the lending limits of the DLC Loan Officers
- Complete all loan documentation and funding in an accurate and timely manner
- Perform any and all duties as assigned by the VP Dealer Lending Manager
Performance Measurements:
- Is able to interact with dealership employees, members, and co-workers professionally and with integrity
- Shows a positive, enthusiastic attitude
- Ability to accept constructive criticism, guidance, and direction from VP DLC Manager and other managers
- Maintains a reliable attendance record and takes responsibility for their own actions
- Encourages and supports employee education, development and career goals
- Represents Westmark, both during and after work hours, in a courteous, professional manner
- Demonstrates a positive example in supervising staff toward achievement of Westmark’s goals and mission
Required Knowledge and Abilities:
- Thorough understanding of Westmark’s lending policies and procedures, credit underwriting standards and credit grading
- Working knowledge of Lender Advantage and LPQ
- General knowledge of Westmark’s loan and share products and all services
- Effective oral and written communication and interpersonal relationship skills
- Mathematical skills commensurate with lending needs
Minimum Qualifications:
- Successful completion of the FSR training program with 6 or more months experience in lending at Westmark; OR other loan officer/lending training with one or more years of experience at another financial institution; OR a combination of relevant credit union and lending background or experience
- 5 years loan officer/underwriting experience at Westmark Credit Union or another financial institution
- Bachelor’s Degree in a financially related field or; a high school diploma and a minimum of one year of relevant banking or credit union experience; or a combination of formal education, training and applicable experience
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