Client Service Representative

4 weeks ago


Columbia, United States Pet+ER Full time
Job DescriptionJob DescriptionSalary:

Chesapeake Veterinary Referral Center and Pet+E.R. are Maryland's premier provider of veterinary specialty services, including emergency and critical care, cardiology, surgery, internal medicine, and oncology. Staffed with board-certified specialists and veterinarians, 24 hours a day, 365 days per year, our hospital serves thousands of pet owners each year. We pride ourselves in creating a positive client experience during what could be a challenging and emotional time as they care for their beloved pet. The Client Services Team is responsible for ensuring that our customer service is unsurpassed, exceeding expectations from a client's first call throughout their entire time with us. A variety of shifts are offered to allow our team work-life integration.


Being a member of CVRC/Pet+E.R. Client Services team means being part of a 24-hour team, dedicated to the highest service standards. We never underestimate the impact one person can have on our clients and are always interested in hearing from those who share our passion for serving others.


Primary Responsibilities/ Key Skill Area:


Hospitality and Customer Care


  • Telephone Communication: scheduling/facilitating emergent patient needs, fielding general questions, following up communications post-visit, etc.
  • Client Communications: faxing/e-mailing information to clients and veterinary personnel, including primary care veterinarians and veterinary referral centers.
  • Computer knowledge and scheduling management
  • Recordkeeping/filing
  • Charge staff & medical billing


Qualifications:


  • Knowledge of general office practices and client communication experience
  • Ability to perform clerical work accurately and efficiently
  • Ability to multitask and answer a multi-phone line system as well as check patients in and out in a busy work environment
  • High school diploma
  • Individuals that value the commitment of teamwork, strong work ethic, willingness to learn, and a positive/professional attitude
  • Familiarity with practice management software, including Ezyvet, SmartFlow, DVMax and eFilm


Required:


  • Flexible schedule; must be available to work nights weekends, and holiday hours.
  • We are currently hiring for swing, overnights, and weekends
  • At least 1-year recent experience in client communications/customer service/hospitality


  • West Columbia, United States BlueCross BlueShield of South Carolina Full time

    Responsible for responding to routine Medicare Advantage inquiries. Identifies incorrectly processed Medicare claims and completes adjustments and related reprocessing actions. Reviews and adjudicates Medicare claims and/or non-medical appeals. Deter Client Service, Representative, Processing, Claims, Customer Service, Retail, Healthcare


  • Columbia, United States Aurora Ripple Enterprises Full time

    We are looking for Client Marketing Representatives to join our robust, dynamic sales agency that believes success is achieved through open-door policies, networking and brainstorming sessions, and a stimulating environment that encourages growth and promotes leadership development instead of quotas.We have an immediate opening for a charismatic,...


  • Columbia, United States Orange Elephant Roofing Full time

    Job DescriptionJob DescriptionSalary: 46,800WE WANT YOU! Orange Elephant is seeking self-motivated people looking to break through in the sales industry! We are looking for potential Sales Representatives who show positive energy and amazing customer service. You - as a rock star roofing sales representative will be the primary resource for our customers...


  • West Columbia, United States Find Great People | FGP Full time

    OverviewAre you a professional candidate with a bubbly personality looking for the next step in your career? Do you pride yourself on excellent communication and a client-centric mindset? We are looking for several Client Service Representatives to join a growing team in Columbia, SC. This is a permanent opportunity with great benefits and pay with...


  • Columbia, United States Nothing Bundt Cakes Full time

    Benefits: Employee discounts At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to pla Guest Service, Representative, Service, Guest, Restaurant, Retail


  • Columbia, United States Stifel Financial Corporation Full time

    The Client Service Associate supports the Financial Advisor (FA) in the daily administration of their business by opening new accounts, preparing and processing investment documentation, and maintaining all related files and paperwork. This position Client Service, Associate, Financial Advisor, Service, Retail, Client


  • West Columbia, United States Brown and Caldwell Full time

    ** Client Service Manager** **Job Category****:** Client Services **Requisition Number****:** CLIEN02595 Showing 1 location **Job Details** **Description** Brown and Caldwell has an exciting opportunity for an experienced Client Service Manager/Project Manager who will have an essential role in our MidAtlantic water, wastewater, storm water, and client...


  • Columbia, United States Stifel Full time

    Summary The Client Service Associate supports the Financial Advisor (FA) in the daily administration of their business by opening new accounts, preparing and processing investment documentation, and maintaining all related files and paperwork. This position will interact with clients regularly regarding account maintenance and transactions. Essential...

  • Client Service Leader

    2 weeks ago


    Columbia, United States CDM Smith, Inc. Full time

    - This position can be based in our Columbia or Charleston office - - - CDM Smith currently has a new opportunity for a Client Service Leader within our South Transportation Group to help sustain, diversity and grow our transportation practice in Sou Leader, Client Service, Transportation, Transport, Service, Business Development, Business Services


  • Columbia, United States Sparks Personnel Services, Inc. Full time

    Represents the Bank to clients in a courteous, professional manner, and provides prompt, efficient, and accurate service by phone, mail, and/or e-mail/secure message. Answers questions and solves routine problems for clients concerning all services p Call Center, Representative, Technology, Staffing


  • Columbia, United States LexiCode Full time

    Essential Functions and Responsibilities Accurately prepare detailed client deliverables for LexiCode consulting services. Timely processing of large volumes of data and reports Creates and maintains consultant profiles for use with RFPs and Client requests. Administrative tasks supporting education services


  • Columbia, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...


  • Columbia, United States DreamCrafters Management Full time

    Job DescriptionJob DescriptionHere at Dreamcrafters Management, we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Business Development Representative to assist our growing consumer base to assist in product...


  • Columbia, United States DreamCrafters Management Full time

    Here at Dreamcrafters Management, we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Business Development Representative to assist our growing consumer base to assist in product inquiries, answering questions,...


  • Columbia, United States Ultimate Staffing Services Full time

    Our client is seeking a customer-focused and detail-oriented Call Center Representative to join their team in Columbia, MD. In this role, you will be responsible for handling a high volume of incoming and outgoing calls, providing exceptional custome Call Center, Representative, Customer Service, Retail, Staffing


  • Columbia, United States Colliers International Full time

    Senior Client Services Coordinator page is loaded Senior Client Services Coordinator Apply locations Columbia, Maryland, United States of America time type Full time posted on Posted 3 Days Ago job requisition id JR13342 Make your next move an expert one. At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are...


  • Columbia, United States Storm Restorations of America Full time

    Job DescriptionJob DescriptionSalary: $20 an hour + Commission About Luecke’s Roofing:Since our establishment in 1999, Luecke's Roofing has provided comprehensive roofing services to thousands of satisfied commercial and residential customers throughout the Jefferson City area. Our experienced contractors provide exceptional service in the areas...


  • Columbia, United States Colliers Full time

    Make your next move an expert one.At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.Why Colliers?Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble,...


  • Columbia, United States Knewin Full time

    Make your next move an expert one.At Colliers its not our success that sets us apart, its how we achieve it. Our people are passionate, take ownership and always do whats right for our clients, people and communities.Why Colliers?Our enterprising environment needs your expertise to facilitate Colliers continued growth as an industry leader. Our nimble,...


  • Columbia, United States Mav Management Full time

    As an emerging front-runner in business development and client relations, our firm is dedicated to helping our clients establish, build and manage their local market presence for specialized telecommunication products and services. We believe in delivering world-class services to our community, from executing sales presentations to answering client...