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Advocate
3 months ago
Join Disability Rights Texas and Ignite Your Passion for Disability Rights Advocacy
At DRTx we believe in supporting our employees by offering generous leave allocations including personal leave days, vacation hours, and sick leave, ensuring your well-being and work-life balance from day one. We also offer a paid winter break – because everyone deserves time to recharge and reconnect.
DRTx also offers flexible schedules, a generous 401k plan, which, currently, is 7% of our annual income (whether you contribute to your plan or not), and health care plans with little to no cost (if choosing employee only coverage). By working at DRTx, you will have the stage to amplify your advocacy for individuals with disabilities.
Join an organization that allows you the opportunity to work alongside people who share your passion. We're proud of our employees, clients, partners, and communities, and we welcome you to be part of our journey towards positive change.
Are you ready to make a difference? Apply now and let's shape a brighter future together
Position Summary
The Education Team Advocate is responsible for investigating rights violations and complaints about the services and treatment of students with disabilities in public schools and advocating for improved services. The Advocate works under the direction of an attorney in all case related work. Under this direction, the Advocate exercises independent judgment within agency policies and priorities in determining client services at the case level. The Advocate analyzes problems based on client information and case investigation and consults and collaborates with an attorney to develop a case strategy. They interview clients, review records, advocate for clients in ARD and 504 meetings, negotiate favorable outcomes, and assist attorneys with representation of clients in administrative hearings and trials.
The Advocate also prepares and conducts education and training sessions and other outreach initiatives for persons with disabilities, parents, advocates, and professionals/service providers. This includes participating in different activities in order to present information regarding the Organization’s services and programs.
Physical/Mental Requirements
- Uses personal computer approximately 6-7 hours per day.
- Uses telephone and email to communicate with clients and other professionals, approximately 3-5 hours per day.
- Spends approximately 1-6 hours in meetings up to several times per week.
- Sits approximately 6-7 hours per day.
- Requires working under a moderate degree of stress (time constraints; deadlines; multi-tasking high-level projects and issues; complex issues; and conflict resolution).
- Moderate to regular travel, generally within a region of Texas, is required (40%).
Essential Functions
- Follow and implement the organization’s client services policies and procedures regarding client interviews, case records, investigations, and case documentation.
- Master technical information of applicable program areas and relevant statutes and policies. Should be well versed on special education rights, procedures and services.
- Conceptualize and develop initial and ongoing case strategy for long and short term cases within the parameters set by the attorney.
- Develop and maintain a caseload within the level set by the supervising attorney and advocate supervisor.
- Clearly communicate relevant case information to clients, fellow staff members, other stakeholders and necessary parties, throughout the case.
- Be thorough in all case work with clear and effective oral/written communications, timely capturing and documenting all pertinent information, and provide comprehensive analysis of cases when called upon.
- Assist clients through the process of case advocacy and negotiations.
- Develop materials for Education and Training programs and other outreach initiatives and speak to the public extensively in order to present information on services and legal rights issues.
- Provide appropriate information, materials, referral, and short-term case level services to all contacts that are not provided long-term case level services
- Continually educate oneself in order to increase disability related knowledge and to keep abreast of changing regulations, policies, laws and similar issues affecting students with disabilities.
- Travel as needed to provide case and other related services.
- Appropriately utilize case management software(s), prioritize tasks as needed and multi-task numerous responsibilities in a timely manner.
- Establish personal credibility throughout the team, with clients, and other parties of interest in order to be an effective partner and advisor.
- Apply the principles of the organization’s vision and values in all work-related business and interactions.
- Provide intake services when requested.
- Perform other duties as requested or required.
Required Qualifications
- Bachelor’s degree in Education, Social Work, Psychology, Rehabilitation Counseling, Disability Studies, Social Service or other related field of study plus two (2) years previous related experience with demonstrated success in advocacy or working with persons with disabilities.
- Familiarity with special education services and procedures and ability to quickly develop mastery of such knowledge.
- Ability to work well with others in a team environment, but also independently
- Willingness to take direction and ability to independently follow through on all instructions in a timely fashion
- Demonstrated ability to timely and appropriately manage workload.
- Knowledge and skills to appropriately implement case strategies.
- Ability to multitask, prioritize conflicting assignments, and work under challenging conditions while meeting required deadlines.
- Initiative in following up on a case timely to get the best possible outcome.
- Ability to do research and apply it effectively
- Ability to advocate effectively at school-based ARD and 504 meetings.
- Strong and effective writing, verbal, and negotiating communications skills including the ability to do so in a concise manner, even when doing so regarding complex issues to a variety of people.
- Experience in public speaking and developing effective presentations.
- Excellent interpersonal, relationship-building and collaboration skills to be able to work effectively with others inside and outside of the organization; relationship builder with the flexibility and finesse to “manage by influence”.
- Excellent detail-orientation, follow-up skills and organizational skills.
- Strong computer literacy including working knowledge of Microsoft Office suite (Outlook, Word, Excel, PowerPoint).
- High level of commitment to service excellence.
- High degrees of integrity, ethics and judgment are a must.
Preferred Qualifications
- Bilingual in Spanish – both written and spoken word
E-Verify Participation
Disability Rights Texas uses E-Verify to verify the work authorization of all new hires.
Non-Solicitation Statement
Disability Rights Texas (“DRTx”) does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between DRTx and Agency describing the services and specific job openings (“Agreement”). DRTx may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contacts with any person within DRTx is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any hiring managers of DRTx with recruiting inquiries or resumes.