Customer Service Representative

3 weeks ago

Peachtree Corners, United States FYZICAL Therapy and Balance Centers Full time
Job DescriptionJob DescriptionAre you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Peachtree Corners, GA

FYZICAL Therapy and Balance Centers is a leading provider of physical therapy, rehabilitation, balance and vestibular retraining, and other related services. We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

As the first and last person our amazing clients see when they enter and leave our new facility, your role as Client Care Specialist is critical to helping us deliver outstanding customer experiences and empowering clients to achieve their “Love Your Life” goalsResponsibilities
  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
  • High school diploma or GED required
  • 1+ years of previous experience in a physical therapy or other healthcare office setting preferred
  • Knowledge of WebPT (or other Electronic Medical Record (EMR) software applications) is preferred
  • Knowledge of medical coding and billing (insurance programs) is preferred
  • Knowledge of insurance verification (eligibility) and authorization processes is strongly preferred
  • Bilingual (Spanish) is preferred
  • Self-motivated, outgoing, friendly, confident, and passionate to create a positive difference in the lives of clients and colleagues
  • Excellent oral and written communication, problem-solving (solution-oriented), and time management skills
  • Superb people and customer service skills to interact with clients, colleagues, healthcare professionals, partners and other third parties
  • Adept at Office 365 and other software applications

  • Customer Service Representative

    3 weeks ago

    Peachtree Corners, United States AtWork Group Full time

    We are looking for a client-friendly Customer Service Representative who will be responsible for engaging with customers. The primary duties include answering phone calls or emails from consumers to respond to questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about...

  • Customer Service Representative

    1 month ago

    Peachtree Corners, United States Overheaddooratlanta Full time

    ** Customer Service Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO009127 Showing 1 location **Job Details** **Description** Overhead Door Company of Atlanta, a DH Pace Company, Inc., is currently looking for a Customer Service Representative to join our team in Peachtree Corners, GA. The ideal candidate must have a...

  • Customer Service Representative

    5 days ago

    Peachtree Corners, Georgia, United States Overheaddooratlanta Full time

    ** Customer Service Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO009127 Showing 1 location **Job Details** **Description** Overhead Door Company of Atlanta, a DH Pace Company, Inc., is currently looking for a Customer Service Representative to join our team in Peachtree Corners, GA. The ideal candidate must have a...

  • Customer Service Representative

    3 weeks ago

    Peachtree Corners, United States Overheaddooratlanta Full time

    ** Customer Service Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO009127 Showing 1 location **Job Details** **Description** Overhead Door Company of Atlanta, a DH Pace Company, Inc., is currently looking for a Customer Service Representative to join our team in Peachtree Corners, GA. The ideal candidate must have a...

  • Customer Service Representative

    2 weeks ago

    Peachtree Corners, United States Domino's Pizza LLC Full time

    Company Description You got game? You got spring in your step? You want the best job in the world? And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging...

  • Customer Service Representative

    4 weeks ago

    Peachtree Corners, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionCompany DescriptionYou got game? You got spring in your step? You want the best job in the world? And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty...

  • Customer Support Representative, Pharmacy

    4 weeks ago

    Peachtree Corners, United States ResMed Full time

    Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). When you work at Brightree, it's more than just a job. You'll be part of a team that's driving innovation and leading the way in cloud-based patient management software. The technology allows us to provide the tools for better outcomes but at our heart, we're really about people. We...

  • Customer Support Representative

    3 weeks ago

    Peachtree Corners, United States Electronics for Imaging Full time

    Are you looking to enhance your career with a position in a world class company with products that dominate a challenging and dynamic environment? Fiery is the world leader in digital imaging and print management solutions for commercial and enterprise printing. We seek the best of the best to join our team and have the opportunity to be a key player in...

  • English-Spanish Customer Service Representative

    4 weeks ago

    Peachtree Corners, United States CarMax Full time

    7970 - Atlanta CEC - 5707 Peachtree Parkway, Norcross, Georgia, 30092 CarMax, the way your career should be! Provide an iconic customer experience As a Customer Experience Consultant, you will be the vital link between a customers at-home and in-store CarMax experience, providing a simple and seamless process. You will respond to sales leads and customer...

  • Customer Service Specialist

    1 month ago

    Peachtree Corners, United States Brightree Full time

    ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospitaland tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in...

  • Customer Service Specialist

    3 weeks ago

    Peachtree Corners, United States Brightree Full time

    ResMed has always applied the best of technology to improve people's lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospitaland tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in...

  • Customer Service Representative

    4 weeks ago

    Peachtree City, United States Mark Gray - State Farm Agency Full time

    Job DescriptionJob Description Mark Gray - State Farm Agency, located in Peachtree City, GA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service and sales for a well-established State Farm Agent.This is an in-house position. Insurance experience is not...

  • Customer Service Representative

    2 days ago

    Hales Corners, United States Russell Tobin Full time

    Russell Tobin & Associates is currently seeking Customer Service Representatives for one of our top banking clients in Hales Corners, WI.Job Title: Customer Service Representative Pay Rate: $18.00-$20.00/hourDuration: 3-month contractSchedule: Mon-Fri; 40/hrs | 1st and 2nd shift availableLocation: ONSITE - HALES CORNERS, WA (TRAINING WILL BE 3 WEEKS...

  • Customer Service Representative

    4 weeks ago

    Peachtree City, Georgia, United States Signify Netherlands B.V. Full time

    We're looking for a Customer Service Representative to join our Customer Service Team in Peachtree City, GA. Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As...

  • Customer Service Specialist

    1 month ago

    Peachtree Corners, United States ImpactSearch Partners Full time

    Job DescriptionJob DescriptionKey ResponsibilitiesRespond to customer needs in a prompt and efficient manner, and managing customer communication (e.g., visit scheduling, setting up meetings, following up, etc.)Receive and resolve customer calls, emails, and support tickets via online tracking system.Providing administrative support to service personnel...

  • Customer Service Specialist

    3 weeks ago

    Peachtree Corners, United States ImpactSearch Partners Full time

    Job DescriptionJob DescriptionKey ResponsibilitiesRespond to customer needs in a prompt and efficient manner, and managing customer communication (e.g., visit scheduling, setting up meetings, following up, etc.)Receive and resolve customer calls, emails, and support tickets via online tracking system.Providing administrative support to service personnel...

  • Call Center Representative

    4 days ago

    Peachtree Corners, United States Lasalle Network Full time

    LaSalle Network has partnered with a payment solutions company and is seeking a dedicated Call Center Representative to join their team! This is a full time, onsite position in Peachtree Corners, GA. This is an excellent opportunity to join a dynamic team with potential for growth and a hybrid work model based on performance.Call Center Representative ...

  • Cashier/customer Service

    2 weeks ago

    Peachtree Corners, United States CM chicken Full time

    cashier/food packer must be able to provide good, friendly customer service must be able to commute **Job Type**: Part-time Pay: $10.00 - $15.00 per hour Expected hours: No less than 20 per week **Benefits**: - Flexible schedule Shift: - Day shift - Evening shift - Morning shift Weekly day range: - Every weekend - Monday to Friday - Weekends as...

  • TSA Customer Service Representative

    1 month ago

    Peachtree City, United States Staples Full time

    **TSA Customer Service Representative** **Function: Retail Locations** **Address: 225 Market Place Connector** **City / State: Peachtree City, GA US** **Date Posted: February 6, 2022** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1200583** Staples Connect focuses on our customer and our community, while empowering you to learn, grow...

  • TSA Customer Service Representative

    3 weeks ago

    Peachtree City, United States Staples Full time

    **TSA Customer Service Representative** **Function: Retail Locations** **Address: 225 Market Place Connector** **City / State: Peachtree City, GA US** **Date Posted: February 6, 2022** **Type: Full-time** **Permanent / Contract: Regular** **Job Number: 1200583** Staples Connect focuses on our customer and our community, while empowering you to learn, grow...