![Center for Orthopedic and Research Excel](https://media.trabajo.org/img/noimg.jpg)
Patient Service Representative
2 months ago
Premier Orthopedics and Sports Medicine is looking for a Patient Service Representative to work at our Folsom, PA physical therapy clinic.
Schedule: Monday-Friday. 7:00am-3:30pm 3 days/week and 10:00am-7:00pm 2 days/week,
The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide range of orthopaedic injuries and conditions. Through partnership with the Healthcare Outcomes Performance Company (HOPCo), we have grown to over 50 specialty locations and over 100 physicians across the Greater Philadelphia region
We’re proud of the company we’ve built as we’ve grown to over 1000 employees to make Premier a place that people love to come to work every day
At Premier Orthopaedics, we are dedicated to taking care of you so you can take care of business Our robust benefits package includes the following:
- Competitive Health, Pharmacy, Vision, and Dental Plan Benefits
- Disability and Protective Benefits
- HSA with qualifying HDHP plans with company match
- 401k plan with company match
- Employee Assistance Program that is available 24/7 to provide support
- Benefits eligibility on the 1st of the month after hire date
ESSENTIAL FUNCTIONS
- Promptly greets and acknowledges patients. Informs Aides and Providers of the patient’s arrival.
- Answers all incoming calls in a timely manner and accurately supplies requested information to callers; relays written or verbal messages as needed.
- Instructs patients in completion of medical history and other patient information forms and makes any necessary corrections to the patient's account as needed.
- Obtains accurate and complete demographic and insurance information from patients and collects required financial contract/consent form(s), as well as reviews patients and guarantors’ information assuring all necessary documents are populated, completed, and signed correctly. Ensures all required authorizations and/or referrals are attached to patient appointments for that date of service.
- Identifies and collects co-payments, co-insurances, and past-due account balances.
- Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to the Practice Billing Department.
- Accurately completes and interprets insurance and benefits verification. Notifies patients, designated family member(s), physicians, and/or supervisors of network insurance coverage issues that may result in coverage reduction.
- Scans all new or updated patient information into the EMR system
- Schedules follow-up appointments and notifies patient if service requires an authorization or referral, and sends the request to PCP in a timely manner.
- Records all record requests in the system and reviews HIPAA requirements and patient Medical Record Request form prior to the release of patient information to any person other than the verified patient.
- Communicates with patients in the lobby if physician or provider is running behind schedule.
- Reviews and prepares charts for the following day according to the practice schedule.
- Maintains a secure and accurate cash drawer, daily balances the cash drawer, and closing batch.
- Maintains a clean and organized front office workspace.
QUALIFICATIONS
- High school diploma/GED or equivalent working knowledge experience preferred.
- Minimum of one-two years of patient registration/front office experience in a medical or healthcare setting.
- Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Allscripts Pro Suite or another Electronic Medical Records experience is highly preferred.
- Must be able to communicate effectively with physicians, staff members, patients, and the public and be capable of establishing good working relationships with both internal and external stakeholders.
- Previous experience in collecting money is preferred.
- Knowledge of insurance rules and regulations including eligibility and referral requirements.
- Able to verify the eligibility of each payer, per patient according to defined parameters.
- Skill in customer service.
- Ability to maintain patient confidentiality in accordance with HIPAA Guidelines.
- Ability to communicate with upset and frustrated patients while consistently providing excellent customer service.
-
Patient Services Representative II
5 months ago
Folsom, United States Sutter Health Full timeServes as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates El Patient Services, Representative, Patient, Healthcare
-
Patient Service Representative
2 months ago
Folsom, United States Premier Orthopaedics Full timePremier Orthopedics and Sports Medicine is looking for aPatient Service Representative to work at our Folsom, PA physical therapy clinic.Schedule: Monday-Friday.7:00am-3:30pm 3 days/week and 10:00am-7:00pm 2 days/week,The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a wide...
-
Patient Service Representative
2 weeks ago
Folsom, United States Premier Orthopaedics Full timePremier Orthopedics and Sports Medicine is looking for aPatient Service Representative to work at our Folsom, PA physical therapy clinic. Schedule: Monday-Friday.7:00am-3:30pm 3 days/week and 10:00am-7:00pm 2 days/week, The Company: Premier Orthopaedics is a full-service orthopaedic practice formed in 2000 that specializes in the diagnosis and care for a...
-
Folsom, United States SMF-Sutter Med Foundation- Central Full timeJob Title: Patient Services Representative II, Magnetic Resonance ImagingCompany: SMF-Sutter Med Foundation- CentralPosition Overview:Key Responsibilities:Facilitate Patient Intake: Greet and check-in patients, verify information, schedule appointments, and update Electronic Health Records (EHR).Collect and Process Payments: Collect payments for services and...
-
Patient Services Representative
3 days ago
Folsom, California, United States Listedbuy Full timeJob Title: Front Desk CoordinatorLocation: RemoteCompany: ListedbuyPosition Overview:Deliver exceptional service to clientsSupport initiatives in health and wellness promotionParticipate in outreach activities to attract new clienteleOversee clinic operations and ensure organizationFacilitate effective communication among team members and...
-
Folsom, United States Sutter Health Full timeWe are so glad you are interested in joining Sutter Health!Organization:SMF-Sutter Med Foundation- CentralPosition Overview:Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments,...
-
Folsom, United States Sutter Health Full timeWe are so glad you are interested in joining Sutter Health! Organization: SMF-Sutter Med Foundation- Central Position Overview: Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules...
-
Customer Service Representative
1 week ago
Folsom, United States Folsom Chevrolet Full timeJob DescriptionPosition: Customer Service Representative at Folsom ChevroletAre you an experienced Call Center Specialist seeking a rewarding position? We are looking for dedicated individuals to become part of our team.Role Overview:As a Customer Service Representative, you will be essential in assisting clients with appointment scheduling, providing...
-
Guest Service Representative
2 months ago
Folsom, United States Nothing Bundt Cakes Full timeAre you tired of working late night and early mornings? Are you looking for consistent part-time work while completing school or other commitments? Nothing Bundt Cakes in Folsom is the place for you!Why Us?No early morning or late evening shifts. The bakery closes at 6pm Mon-Sat and 4pm on Sundays. Cake is fun!!! Work with a tight knit group in a positive...
-
Customer Service Representative
1 week ago
Folsom, United States Spark Car Wash Full timeAbout Spark Car Wash Spark is a rapidly expanding network of high-tech car washes with ambitious plans for growth across the United States and beyond. We're dedicated to providing exceptional car cleaning experiences while fostering a positive and rewarding work environment for our team members. Job Summary: Customer Service Representative As a Customer...
-
Customer Service and Sales Representative
1 month ago
Folsom, United States AVM California Solutions Full timeJob DescriptionJob DescriptionWe specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales Representatives continue...
-
Folsom, United States SMF-Sutter Med Foundation- Central Full timePosition Overview: *This is a Limited Term position - 26 weeks Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates...
-
Customer Service Representative
1 month ago
Folsom, United States System Soft Technologies Full timeJob Summary: The Customer Support Representative (CSR) delivers exceptional customer service in a call center setting, resolving issues with technical expertise and interpersonal finesse to ensure customer satisfaction. Essential Duties and Responsibilities: Maintain on-site presence with regular attendance. Answer incoming calls professionally. Listen to...
-
Customer Service Representative
2 months ago
Folsom, United States System Soft Technologies Full timeJob Summary: The Customer Support Representative (CSR) delivers exceptional customer service in a call center setting, resolving issues with technical expertise and interpersonal finesse to ensure customer satisfaction.Essential Duties and Responsibilities:Maintain on-site presence with regular attendance.Answer incoming calls professionally.Listen to and...
-
Customer Service Representative
1 month ago
Folsom, United States System Soft Technologies Full timeJob Summary: The Customer Support Representative (CSR) delivers exceptional customer service in a call center setting, resolving issues with technical expertise and interpersonal finesse to ensure customer satisfaction.Essential Duties and Responsibilities:Maintain on-site presence with regular attendance.Answer incoming calls professionally.Listen to and...
-
Customer Service Representative
4 weeks ago
Folsom, United States System Soft Technologies Full timeThis is an on-site position- Folsom CA Summary The Customer Support Representative (CSR) provides a high level of customer service in a call center environment. As the first point of contact for our members, the CSR provides effective problem resolution by combining technical knowledge with unsurpassed relational skills in order to delightfully satisfy our...
-
Customer Service Representative
4 weeks ago
Folsom, United States System Soft Technologies Full timeThis is an on-site position- Folsom CASummaryThe Customer Support Representative (CSR) provides a high level of customer service in a call center environment. As the first point of contact for our members, the CSR provides effective problem resolution by combining technical knowledge with unsurpassed relational skills in order to “delightfully satisfy”...
-
Client Services Representative Floater
1 week ago
Folsom, California, United States Poppy Bank Full timePosition Overview:This role involves providing exceptional service as a Client Services Representative at various locations. Depending on your experience, you may be positioned as a Senior, III, or II level representative.Key Responsibilities:- Engage with clients to assist in selecting suitable banking products and services.- Process new account...
-
Customer Service Representative 1
2 weeks ago
Folsom, United States NESCO Inc Full timeWe Are Seeking An Enrollment Service Representative (ESR) (Must reside in Santa Cruz) Language required: Spanish and English Pay Rate: $20/Hr Site Address: 500 Westridge Drive Watsonville, CA Temp assignment until 11/8/24 JOB RESPONSIBILITIES: 1. Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual...
-
Customer Service Representative
2 months ago
Folsom, United States Folsom Dog Resort & Training Center Full timeFOLSOM DOG RESORT & TRAINING CENTER is the premier pet resort in the Folsom area. We are looking for enthusiastic and dedicated people to join our outstanding team of pet care professionals. The Customer Service Representative is the face of our resort, the first impression our clients have when they contact us, and the last impression our clients have when...