Business Analyst

3 weeks ago

Dearborn, United States AB2 Consulting, Inc. Full time
Job DescriptionJob DescriptionJob Summary:

This position will support the Inventory Solutions technology team with the discovery, development, delivery and maintenance of the client application with added enphasis on the coordination of Security and Controls activities and Audit preparation. The candidate must communicate and work well in a team atmosphere to deliver quality solutions to complex business needs. The candidate needs to be able to support all aspects of the project lifecycle, including Behavior Driven Design and post-production support.

Requirements:

  • 3-5 Years in related position/field
  • 2+ years' experience with SQL database queries
  • Automotive acumen

Essential Job Functions:

  • Ability to self-manage and prioritize work schedule per business needs
  • Strong communication, facilitation and task management skills
  • Understanding of project management methodologies and coordination of tasks
  • Understanding/experience with Dealer Inventory Systems
  • Ability to communicate directly with end user (dealer) to explain technical solutions, workarounds, etc.
  • Ability to prioritize issues with business effectively
  • Ability to work flexible hours to support application launch and production outages if necessary
  • Must have Bachelor's degree, preferably in a technology or business related area
  • Experience with gathering business requirements and generating creative IT solutions
  • Excellent written and verbal communication skills
  • Experience in automotive related work or industry, particularly dealer facing is a plus

Other Responsibilities:

  • Manage small feature requests within an Agile solution delivery process
  • Author, maintain and manage technical product requirements
  • Document discovery of necessary efforts, identify and monitor project risks
  • Provide user level technical support of implemented products
  • Manage scope change, feature requests and project related defect tickets
  • Consult with business team to gather business needs and objectives
  • Special ad-hoc requests for technology team
  • Troubleshoot and own project issues from start to completion
  • Provide dealer and user technical support/ troubleshoot and triage application issues and identify workarounds
  • Create, modify and update training materials

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