Technical Business Analyst

4 weeks ago

Dearborn, United States JRD Systems Full time

Technical Business Analyst role will be responsible for implementation of product enhancements and production support of ConsumerConnection. Triage of incidents, change requests and support tasks and data analysis as it relates to production support.


Job Functions:

  • Support all operational aspects of the ConsumerConnection and Platform Solutions Messaging products.
  • Investigate new/unknown/existing issues in ConsumerConnection/Platform Solutions Messaging. Clearly document all findings in the issue tracking system.
  • Utilize issue tracking system (JIRA) daily.
  • Provide feedback to the clients and technology managers.
  • Generate routine and ad-hoc reporting and analysis to assist in evaluating production performance and resolving issues.
  • Provide support for and minor enhancements to reports utilized by the QC process.


Other Responsibilities:

  • Participate in daily support triage meetings and other regular meetings as required.
  • Participate in documentation of support processes and methods.
  • Maintain current set of existing documentation.


Qualifications and Job Requirements:

  • Bachelor’s degree with at least three to five years related experience or equivalent combination of education and experience.
  • Three years of experience writing SQL queries.
  • Strong data analysis skills.
  • Experience gathering and documenting requirement.
  • Experience creating/executing queries in Databricks environment is a plus.
  • Oracle experience is a plus.
  • Strong oral and written communications skills.
  • Ability to work independently with minimum supervisión.
  • Strong facilitation skills.
  • Intermediate/advanced knowledge of Excel.
  • Extreme attention to detail.
  • Experience within a customer or technical support environment.
  • Exemplary professional demeanor, resourcefulness, flexibility, and self-motivation.
  • Advanced judgment and problem solving skills.
  • Ability to maintain a positive attitude in high stress/fast paced work environment.
  • Proven data driven decision-making skills.

  • UX Designer

    1 week ago

    Dearborn, United States Advantage Technical Full time

    UX Designer / Senior Business AnalystHybrid opportunityLocation: Dearborn , MIFulltime opportunityAdvantage Technical has partnered with an American multinational automobile manufacturer on a search for a UX Designer / Senior Business Analyst to join their team.This professional will be responsible for interacting with business stakeholders and gathering...

  • UX Designer

    1 week ago

    Dearborn, United States Advantage Technical Full time

    UX Designer / Senior Business AnalystHybrid opportunityLocation: Dearborn , MIFulltime opportunityAdvantage Technical has partnered with an American multinational automobile manufacturer on a search for a UX Designer / Senior Business Analyst to join their team.This professional will be responsible for interacting with business stakeholders and gathering...

  • Lead Technical business analyst

    2 days ago

    Dearborn, United States Artmac Soft LLC Full time

    Job DescriptionJob DescriptionWho we areArtmac Soft is a technology consulting and service-oriented IT company dedicated to providing innovative technology solutions and services to Customers.Job Description: Job Title : Lead Technical business analystJob Type : W2 / C2C / 1099Experience : 1-20 Years Location : Dearborn, Michigan We are looking for a Lead...

  • Technical Business Analyst

    4 weeks ago

    Dearborn, United States JRD Systems Full time

    Technical Business Analyst role will be responsible for implementation of product enhancements and production support of ConsumerConnection. Triage of incidents, change requests and support tasks and data analysis as it relates to production support. Essential Job Functions: Support all operational aspects of the ConsumerConnection and Platform Solutions...

  • Technical Business Analyst

    2 weeks ago

    Dearborn, United States JRD Systems Full time

    Technical Business Analyst role will be responsible for implementation of product enhancements and production support of ConsumerConnection. Triage of incidents, change requests and support tasks and data analysis as it relates to production support.Essential Job Functions:Support all operational aspects of the ConsumerConnection and Platform Solutions...

  • Technical Business Analyst

    2 weeks ago

    Dearborn, Michigan, United States JRD Systems Full time

    Technical Business Analyst role will be responsible for implementation of product enhancements and production support of ConsumerConnection. Triage of incidents, change requests and support tasks and data analysis as it relates to production support. Essential Job Functions: Support all operational aspects of the ConsumerConnection and Platform Solutions...

  • Technical Business Analyst

    2 weeks ago

    Dearborn, United States JRD Systems Full time

    Technical Business Analyst role will be responsible for implementation of product enhancements and production support of ConsumerConnection. Triage of incidents, change requests and support tasks and data analysis as it relates to production support.Essential Job Functions: Support all operational aspects of the ConsumerConnection and Platform Solutions...

  • Technical Business Analyst

    4 weeks ago

    Dearborn, United States JRD Systems Full time

    Technical Business Analyst role will be responsible for implementation of product enhancements and production support of ConsumerConnection. Triage of incidents, change requests and support tasks and data analysis as it relates to production support.Essential Job Functions: Support all operational aspects of the ConsumerConnection and Platform Solutions...

  • Technical Business analyst in MI

    3 weeks ago

    Dearborn, United States Maiden Technologies Inc Full time

    Job DescriptionJob DescriptionRole:- Technical business analyst with Hadoop Location- Dearborn MI (onsite) Fulltime Essential Job Functions: 1. Define and document business and technical requirements 2. Develops and maintains relevant system and process documentation for existing and proposed processes. 3. Facilitate EPIC grooming sessions including...

  • Project Management Analyst Lead

    7 days ago

    Dearborn, United States Advantage Technical Full time

    At OEM Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation. Position...

  • Business Analyst

    2 weeks ago

    Dearborn, United States Techno Comp Inc Full time

    Job Title: Business Analyst Work Location: Dearborn, MI (Hybrid Work Model – 3 Days in a Week Onsite) Job Description: Primary skills: BA with extensive experience in requirement gathering for Java Application development, write Test plans, discuss with Stakeholders and communicate to development teams and testing team.

  • Business Analyst

    2 weeks ago

    Dearborn, Michigan, United States DATAMAXIS Full time

    Depending on experienceWork location: Dearborn, MI (hybrid)Minimum Qualifications and Job Requirements: BA/BS3-5 Years in related position/field2+ years' experience with SQL database queriesAutomotive acumenEssential Functions:Ability to self-manage and prioritize work schedule per business needsStrong communication, facilitation and task management...

  • Business System Analyst

    1 week ago

    Dearborn, United States Akkodis Full time

    Akkodis is seeking a Business System Analyst for a Contract job with a client in Dearborn, Michigan (Hybrid). Ideally looking for applicants with a solid background in O365, Network, VOIP, Infrastructure Services would be a big plus.Pay Range: $40-$45/hour ; The pay may be negotiable based on experience, education, geographic location, and other factors....

  • Business System Analyst

    2 weeks ago

    Dearborn, United States Akkodis Full time

    Akkodis is seeking a Business System Analyst for a Contract job with a client in Dearborn, Michigan (Hybrid). Ideally looking for applicants with a solid background in O365, Network, VOIP, Infrastructure Services would be a big plus.Pay Range: $40-$45/hour ; The pay may be negotiable based on experience, education, geographic location, and other factors.•...

  • Agiloft Business Analyst/ Functional Consultant

    1 day ago

    Dearborn, United States Wipro Full time

    About Wipro: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. We leverage our holistic Business Analyst, Business, Consultant, Analyst, IT, Technology

  • Business Analyst III

    4 weeks ago

    Dearborn, United States Elevance Health Full time

    Description Business Analyst III Location: Altamonte, FL; Dearborn, MI; St. Louis, MO. This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. BioPlus Specialty Pharmacy is now part of CarelonRx (formerly...

  • Business Analyst III

    4 weeks ago

    Dearborn, United States Elevance Health Full time

    Description Business Analyst III Location: Altamonte, FL; Dearborn, MI; St. Louis, MO. This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. BioPlus Specialty Pharmacy is now part of CarelonRx (formerly...

  • Business Analyst III

    4 weeks ago

    Dearborn, Michigan, United States Elevance Health Full time

    Business Analyst III Location: Altamonte, FL; Dearborn, MI; St. Louis, MO. This position will work a hybrid model (remote and office). The Ideal candidate will live within 50 miles of one of our Elevance Health PulsePoint locations. BioPlus Specialty Pharmacy is now part of CarelonRx (formerly lngenioRx), and a proud member of the Elevance Health...

  • Sr. Business Analyst/ Lead

    1 month ago

    Dearborn, United States Wipro Full time

    About Wipro:Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help...

  • IT Business Analyst

    4 weeks ago

    Dearborn, United States Megan soft Inc Full time

    Job DescriptionJob DescriptionPosition: IT Business Analyst (W2 Position) - 316284 Location: Dearborn MI (Hybrid) Duration: 12+ Months MOI: Phone & WebEx Direct Client: FORD MOTORSNote: 1. U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are NOT ABLE to sponsor H1-B at this time. - H1B Consultant who are willing to WORK ON...