Administrative - (Rooms Control) Kaanapali, Maui
1 month ago
Title: HRC Admin (Rooms Control) FLSA Status: Non-Exempt
Report to: Division Manager Classification Code: FT
Pay: $23.00/Hourly
Job Summary: Provide full administrative support to the GanirCo management. Ensure the smooth running of the regions operations: answering calls, taking messages, handling correspondence, maintaining records, and arranging appointments, interfacing with various departments.
Essential Function and Job Responsibilities:
- Develop and maintain an efficient record system. Manage databases and multiple files.
- Distribute employee paychecks; organize bi-monthly paychecks alphabetically.
- Responsible for coordinating housekeeping operations to ensure an efficient operation.
- Answering and documenting all calls into the housekeeping office and carrying out instructions related to those calls. Following up on all calls within a predetermined time frame to ensure completion.
- Updating hotel room cleanliness status, VIP, special guest requests.
- Responsible for creating housekeeping room attendant, supervisor, runner, houseman, SP worksheets and checklist.
- Responsible for handling and recording all lost and found items and channeling all valuables to Housekeeping Manager.
- Maintaining all employee records within the Housekeeping department.
- Develop and maintain an efficient record system. Manage databases and multiple file
- Ensure employee schedules are communicated to them in a timely manner.
- Schedule orientation through the appropriate channel. Contact employees for orientation. Ensure orientation packets are complete and room is set up. Order meals for orientation when required.
- Make copies of applications. .
- Order Employee name tags, employee entrance cards and key watcher access codes.
- Input employee schedules into ADP.
- Enroll new hires into the time clock after NHP has been processed.
- Conduct a bi-monthly active employee audit and forward all termination PAFs from management to Payroll before the last day of each month.
- Forward Stop Work and Employment Verification forms to payroll for processing.
- Forward incident reports/doctor’s reports and payroll deduction forms to appropriate recipient(s) after Operations Manager has reviewed it.
- Answer employee questions as needed.
- Report all employee issues and concerns to HR and Management for proper follow up.
Perform any other tasks/duties assigned by management.
II. Success Factors/Job Competencies:
- Possess strong initiative and self- motivation. Reliable and dependable.
- Ability to interact professionally and maintain a positive and effective working relationship with all levels of staff, management and client.
- Ability to effectively prioritize work duties and multitask throughout the day.
- Able to listen follow directions and has the ability to exercise good judgment and make independent decisions.
- Detail oriented with excellent organizational skills.
- Ability to be flexible and open to new ideas. Ability to work effectively under pressure while maintaining a high level of professionalism.
- Excellent verbal and written communication skills
- Adhere to all company policies and procedures.
- Comply with the Department of Health and Safety Standards
III. Qualification Required:
- High School Diploma or GED preferred.
- At least six months hotel experience.
- Ability to effectively organize and coordinate multiple priorities; ability to work well as a team player; ability to problem-solve.
- Strong customer service abilities; actively looks for ways to assist customers and coworkers.
- Basic computer knowledge and ability including Microsoft Windows, Outlook, Word, Excel.
IV. Physical Demands and Work Environment:
- Lifting, carrying, climbing steps regularly, and pushing up to 25 lbs. occasionally.
- Regularly spend long hours sitting and using office equipment and computers
- Regularly work on routine and repetitive tasks.
- Frequent bending to file and maintain files.
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