Case Worker

1 month ago


Sarasota, United States The Workforce Group Full time
Job DescriptionJob Description

Summary:

The Caseworker will assist shelter clients with community resources, donations, bulk distribution products and other assistances post landfall.

Position Summary:

  • Candidates will be responsible for processing resources, donations etc. evacuees in emergency shelter
  • Is knowledgeable about Program policies and helps develop standard operating procedures
  • Exercise discretion and good judgment with respect to day-to-day management
  • Other tasks as directed

Knowledge Skills and Abilities:

  • Ability to assess problems and develop solutions in a live, fast-paced environment
  • Demonstrates excellent customer service and teamwork.
  • Ability to react promptly and efficiently to shifting priorities, demands, and timelines through analytical and problem-solving capabilities
  • Strong oral communication skills, interpersonal skills, and teamwork ability


Requirements:

  • High school diploma required; bachelor's degree preferred
  • At least one (1) years of customer service in a fast-paced environment
  • Ability to pass the State of Florida level II background check

Desired Additional Qualifications:

  • Emergency shelter experience

ABOUT US

The Workforce Group (WFG) is a Great Place to Work®-Certified company. We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal, state, and local governments. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.





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