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Case Worker
1 month ago
Summary:
The Caseworker will assist shelter clients with community resources, donations, bulk distribution products and other assistances post landfall.
Position Summary:
- Candidates will be responsible for processing resources, donations etc. evacuees in emergency shelter
- Is knowledgeable about Program policies and helps develop standard operating procedures
- Exercise discretion and good judgment with respect to day-to-day management
- Other tasks as directed
Knowledge Skills and Abilities:
- Ability to assess problems and develop solutions in a live, fast-paced environment
- Demonstrates excellent customer service and teamwork.
- Ability to react promptly and efficiently to shifting priorities, demands, and timelines through analytical and problem-solving capabilities
- Strong oral communication skills, interpersonal skills, and teamwork ability
Requirements:
- High school diploma required; bachelor's degree preferred
- At least one (1) years of customer service in a fast-paced environment
- Ability to pass the State of Florida level II background check
Desired Additional Qualifications:
- Emergency shelter experience
ABOUT US
The Workforce Group (WFG) is a Great Place to Work®-Certified company. We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal, state, and local governments. We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.
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