Customer Service Representative

4 months ago

New York, United States CFSC Full time
Job DescriptionJob Description

TELLERS / CUSTOMER SERVICE CAREERS

Looking for a career close to home? Want to learn how to run a business?

CFSC is one of the area’s largest financial service providers to the retail consumer financial industry and now has opportunities available in our New York and New Jersey locations. We are actively engaged in high-volume rapid retail growth to significantly increase our best-in-class customer service goals. We offer an innovative mix of financial products and services to help our customers get the cash they need, when they need it. We cash checks, pay bills and process money transfers for the best customers in the communities we serve.

You will be part of an enthusiastic and motivated team of financial service professionals, working in a friendly environment with great opportunities and benefits where talented people can get ahead. We have a limited number of FULL TIME positions available.

KEY RESPONSIBILITIES:

  • Provide superior customer service with new and future customers
  • Process financial transactions, including cashing checks & issuing money orders
  • Educate customers on all product offerings
  • Open & close the store (along with our Security team)
  • Perform job according to our policies and procedures

REQUIREMENTS:

  • Superior customer service skills
  • Honesty, Enthusiasm, Accountability, Respect & Teamwork
  • High School Diploma or GED
  • Verifiable work history; two years cash handling experience in a retail or banking environment
  • Able to commit to Full Time flexible hours, Monday – Friday with rotating weekends (Saturday & Sunday). Morning, afternoon and evening shifts will rotate each week
  • Must pass Pre-Interview skills test, background check & fingerprinting

PREFERRED QUALIFICATIONS:

  • Retail sales experience
  • Banking experience
  • Customer service experience
  • Bilingual (English & Spanish, e.g.)

COMPENSATION:

  • Highly competitive starting rate with three salary reviews in first 22 months
  • Paid training from Day One
  • Annual bonus eligibility

BENEFITS:

  • Medical and Dental insurance
  • Disability coverage
  • Company-paid Life Insurance, AD&D
  • Paid Time Off first year
  • Bonus Eligibility
  • COMPANY-MATCHED 401(K) PLAN
  • Career opportunities (Store Manager, Regional Manager, Executive Staff)

We are looking for talented people who are committed to their own success, and we only hire the best. If you want a career in the retail consumer finance industry with a successful company that offers highly competitive compensation, benefits and advancement opportunities we want to hear from you

Our people aren’t Average; They’re AWESOME

Your future is waiting

CFSC is an Equal Opportunity Employer


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