Office Manager

2 weeks ago

Madison, United States First Choice Dental Full time
Job DescriptionJob DescriptionDescription:

Office Manager

Do you have a passion for helping people? Want to work closely with every position in the office? Are you a problem solver with great customer service skills? If so, being an Office Manager at First Choice Dental is where you should be

About us

At First Choice Dental we live each day standing behind our mission and making decisions through our core values. While each of our clinics have their own unique culture that makes them special, our underlying alignment on patient care, treatments and protocols makes us First Choice Dental. This ensures that our employees and patients receive the same exceptional care, treatment and messaging at each clinic. We come together as the First Choice Family, as employees and as patients.

Our Mission: We take exceptional care of our people, and our people take exceptional care of our patients.

Our Vision: Delivering best in class dentistry and employee care in the Midwest. First Choice Dental is the top choice for our patients, offering comprehensive care that lasts.

Our Core Values: These are the foundation of First Choice Dental, how we treat each other, our patients and how we do business.

  • Humility
  • Passion
  • Servanthood
  • Unity
  • Thankfulness

We share these core values, and as new member of our team you can expect the following.

A little about the job

Importance: The Office Manager serves as the primary leader and supervisor in the daily business operations of the clinic by supporting the best team in dentistry to provide the best patient care. Collaborates with the Lead Doctor to align the clinic with the core purpose and beliefs of the company, with strong focus on teamwork and patient experience. Manages the operational procedures, protocols and processes, and the daily financial success of the practice, to help the clinic and company run efficiently.

Responsibilities:

  • Creates a culture of continuous improvement, learning, teamwork, professionalism, and commitment to excellence consistent with the mission, vision and values of the organization.
  • Manages the consistency of the clinic’s operations in relation to company processes, policies and procedures, and regulatory obligations.
  • Completes clinic operations work as needed, including front office responsibilities or clinical support (as appropriate).
  • Operates with integrity and treats others with respect. Fosters an environment of openness, trust, teamwork, and staff development. Open to other's views, gives and welcomes feedback, and puts the success of the team above own interests. Leads others to take effective action.
  • Executes the clinic strategies and operations to ensure alignment with the company’s objectives in conjunction with the Lead Doctor and Clinic Administrator.
  • Serves as primary operations point of contact and provides customer service to patients and staff.
  • Leads the overall operational clinic goals, including exceptional service, quality, financial and staff performance. Continually evaluates workflows and outcomes. Collaborates with the Clinic Administrator to make recommendations for improvement, solve problems, and meet clinic goals.
  • Oversees front office and clinical staff resource allocation within and across clinics for smooth and efficient business operations.
  • Supports hiring, onboarding, training, mentoring and developing staff. Acclimates new employees to the clinic. Evaluates staff training needs, provides on-the-job training, and recruits support for additional training needs.
  • In conjunction with human resources, conducts routine performance reviews and addresses employee performance issues with pertinent, supporting documentation.
  • Reviews patient feedback and engages the team to develop action plans that improve the patient experience.
  • Promptly addresses escalated patient concerns with the Clinic Administrator.
  • Supports and ensures promotion and implementation of clinic marketing and community outreach efforts to increase patient growth and satisfaction.

Who are we serving: Great people all over Dane County and surrounding areas

A little about the team

Your site: You will be working with passionate people with multiple levels of experience. This includes clinical and non-clinical staff. First Choice and your site pride themselves on serving each of our communities as your local neighborhood dental office and have been described as big enough to trust yet small enough to care.

Your Team: The team you will be part of is part of the community Locals who live in or around the area. We enjoy hiring people who want to put roots down and hope you want to do the same.

Qualifications:

  • Bachelor’s degree in business, management or healthcare, or equivalent experience is required.
  • 3+ years of management experience required, ideally in the dental or health care industry.
  • 2+ years of dental or health care operations experience preferred, including front office or clinical services.
  • Demonstrates strong leadership ability. Exhibits professionalism in respecting and honoring confidential and sensitive information.
  • Takes initiative and exercises good judgment. Seeks help and collaborates with others in formulating solutions.
  • Commitment to excellent internal and external customer service.
  • Coaches, motivates and mentors others to deliver excellent patient care. Exercises patience and shows respect to patients and staff.
  • Observant and attentive to the flow of the practice. Anticipates needs and solves problems.
  • Dentrix Enterprise or other electronic health record software knowledge strongly preferred.
  • Must be comfortable working with computers and analyzing complex data. MS Office experience (Word, Excel, and Outlook) strongly preferred.

Benefits of working at FCD

First Choice Dental offers a competitive compensation, and generous benefits package including:

  • Medical, Vision and Dental Insurance
  • 401k matching
  • Continuing education, comprehensive training and 1:1 mentoring
  • Annual clothing allowance
  • Life insurance
  • As an equal-opportunity employer, we’re committed to inclusive policies that promote diversity and equity.

Come join First Choice Dental, apply now

Requirements:


  • Retail Assistant Manager

    4 weeks ago

    Madison, United States FedEx Office Full time

    : Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store...

  • Retail Stores Management Madison Market

    2 weeks ago

    Madison, United States Office Depot Full time

    **Overview** **Responsibilities**: At Office Depot and Office Max, our Store Associates are Leaders and Enthusiasts that are passionate about selling.; They are the advocate for the brand and are comfortable and capable of showing the Customer that our Stores actually offer more than what is physically on the shelves. Responsibilities include: - Operating...

  • Retail General Manager Madison, Wi

    4 weeks ago

    Madison, United States Office Depot Full time

    **Overview** At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within...

  • Office Manager

    2 weeks ago

    Madison, United States VEDA DATA Full time

    Veda helps patients get the care they need by untangling complex data management problems using advanced scientific approaches and in-depth collaboration. Our technology reflects what our people provide: quality without ego, honesty backed by science, and warmth in an industry not known for having much heat. Veda is made up of talented professionals that...

  • Office Manager

    4 weeks ago

    Madison, United States Orchard Ridge United Church of Christ Full time

    Job Summary: **Responsibilities**: - Manage office supplies and equipment inventory - Oversee and support all administrative duties in the office - Coordinate office staff activities to ensure maximum efficiency - Assist in developing and implementing office policies and procedures - Handle payroll functions and maintain employee records - Organize and...

  • Office Manager

    1 hour ago

    Madison, United States Orchard Ridge United Church of Christ Full time

    Job Summary: **Responsibilities**: - Manage office supplies and equipment inventory - Oversee and support all administrative duties in the office - Coordinate office staff activities to ensure maximum efficiency - Assist in developing and implementing office policies and procedures - Handle payroll functions and maintain employee records - Organize and...

  • Office Manager

    2 weeks ago

    Madison, United States Attic Correctional Services Inc Full time

    The Office Manager reports to the Administrative Operations Manager (AOM). This is an exempt salaried full-time position that will assist the Administrative Operation Manager in the daily operations of the Administration Office. **PRIMARY DUTIES AND RESPONSIBILITIES** - Oversee and support the accounting staff and program assistant duties in the office and...

  • Office Manager

    1 week ago

    Madison, United States Connect Search, LLC Full time

    SummaryConnect Search is hiring an Office Manager in Madison. Required QualificationsMust have previous experience in a relevant office manager type of role.Must have supervisory/management experience.Must have experience reviewing financial statements.Focus of the RoleManage/Supervise the back-office team.Provide administrative and operational support in...

  • Office Manager

    4 weeks ago

    Madison, United States Group II Full time

    Published- May 30, 2024- Location- Madison, WI, United States- Category- Administrative Human Resources- Job Type- Full-time**Description**: **If you are an experienced Office Manager looking to align yourself with an exceptional organization, this could be the position for you!** **This opportunity includes an exceptional compensation package and wonderful...

  • Office Manager

    3 days ago

    Madison, United States Group II Full time

    Published- May 30, 2024- Location- Madison, WI, United States- Category- Administrative Human Resources- Job Type- Full-time**Description**: **If you are an experienced Office Manager looking to align yourself with an exceptional organization, this could be the position for you!** **This opportunity includes an exceptional compensation package and wonderful...

  • Office Manager

    2 months ago

    Madison, United States Dream Golf Full time

    Job DescriptionJob DescriptionWe are looking to hire an Office Manager to join our team! You will be responsible for overseeing the administrative activities of the organization.Responsibilities:manage Notes for executive team meetings.Manage records and informationPlan and maintain work facilitiesProvide administrative assistance to management teamPerform...

  • Office Manager

    4 weeks ago

    Madison, United States Singing River Dental Partners LLC Full time

    Role Description: The most important thing is to make sure that your office runs smoothly and your team is taken care of. As the office manager you will be the go to person for daily activities and anything dealing with your office. You will be the liaison between the support team and your office. Work with your doctor to ensure the morale is up, culture...

  • Office Manager

    2 weeks ago

    Madison, United States Employment Resources, Inc. Full time

    Job DescriptionJob DescriptionEmployment Resources, Inc. (ERI), a Madison-based nonprofit agency, advances the employment, health and financial security of people with disabilities. ERI seeks a full-time Office Manager with exceptional organizational, analytical, communication, and people skills to be the first point of contact with ERI customers. Join us to...

  • Office Manager

    2 weeks ago

    Madison, United States Employment Resources, Inc. Full time

    Job DescriptionJob DescriptionEmployment Resources, Inc. (ERI), a Madison-based nonprofit agency, advances the employment, health and financial security of people with disabilities. ERI seeks a full-time Office Manager with exceptional organizational, analytical, communication, and people skills to be the first point of contact with ERI customers. Join us to...

  • Office Manager

    2 weeks ago

    Madison, United States Truity Partners Full time

    Office Manager (39620) Our client is an organization in the Madison area looking for an Office Manager. Our client is looking for someone who is self-driven, detailed oriented and has related experience. This position is on-site.The salary range for this position is $70k-78k. The Office Manager will be responsible for, but not limited to, the...

  • Office Manager

    1 month ago

    Madison, United States Truity Partners Full time

    Office Manager (39620) Our client is an organization in the Madison area looking for an Office Manager. Our client is looking for someone who is self-driven, detailed oriented and has related experience. This position is on-site.The salary range for this position is $70k-78k. The Office Manager will be responsible for, but not limited to, the...

  • Office Manager

    1 month ago

    Madison, United States Truity Partners Full time

    Office Manager (39620) Our client is an organization in the Madison area looking for an Office Manager. Our client is looking for someone who is self-driven, detailed oriented and has related experience. This position is on-site.The salary range for this position is $70k-78k. The Office Manager will be responsible for, but not limited to, the...

  • Office Manager

    4 weeks ago

    Madison, United States Truity Partners Full time

    Office Manager (39620) Our client is an organization in the Madison area looking for an Office Manager. Our client is looking for someone who is self-driven, detailed oriented and has related experience. This position is on-site.The salary range for this position is $70k-78k. The Office Manager will be responsible for, but not limited to, the...

  • Office Manager

    3 weeks ago

    Madison, United States Truity Partners Full time

    Office Manager (39620) Our client is an organization in the Madison area looking for an Office Manager. Our client is looking for someone who is self-driven, detailed oriented and has related experience. This position is on-site.The salary range for this position is $70k-78k. The Office Manager will be responsible for, but not limited to, the...

  • Office Manager

    1 week ago

    Madison, Wisconsin, United States Madison Development Corporation Full time

    Job Title:Office Manager & Leasing AssistantReports to:Cashton LaufenbergFair Labor Standards Act Status (FLSA):Employment Status:40 hours per weekAbout Madison Development Corporation (MDC): MDC is a 501c3 nonprofit corporation estab lished in 1977 in the City of Madison. We are governed by a 13-member local Board of Directors and led by our President/CEO....