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Operations Manager

2 months ago

Coatesville, United States Gulph Creek Hotels Full time $21 - $24
Job DescriptionJob Description

We are seeking a highly motivated and experienced Operations Manager to join our Courtyard by Marriott Coatesville team. The Operations Manager will assist in overseeing the daily operations of our establishment, ensuring exceptional customer service, and maintaining high standards of quality. This team member will directly assist the General Manager in efficiently directing housekeeping, front desk & engineering departments. This person would maintain a strong presence during all shifts and on weekends. This is a key leadership role that requires strong organizational skills, attention to detail, and the ability to effectively manage a team.

Responsibilities:
- Assist the General Manager in all aspects of daily operations, including staff management, customer service, and financial performance
- Provide exceptional customer service by promptly addressing customer inquiries and concerns
- Assist in hiring, training, and supervising staff members
- Conduct interviews and make hiring recommendations
- Oversee inventory management and ordering of supplies
- Ensure compliance with health and safety regulations
- Assist in developing and implementing strategies to increase revenue and improve overall efficiency
- Collaborate with other departments to ensure smooth operations across the establishment
- Handle cash handling procedures accurately and efficiently

Qualifications:
- Previous experience in bartending, customer service, or hospitality management is required
- Strong leadership skills with the ability to effectively manage a team
- Excellent communication and interpersonal skills
- Proficient in cash handling procedures
- Knowledge of food industry regulations and best practices
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with strong organizational skills
- Experience in banquet operations is a plus
- Must be able to work flexible hours including evenings, weekends, and holidays

We offer competitive pay based on experience along with opportunities for career advancement. If you are a motivated individual with a passion for the hospitality industry, we would love to hear from you. Please submit your resume for consideration.

Job Type: Full-time


Benefits:


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance


Schedule:


  • 10 hour shift
  • Day shift
  • Evening shift
  • Night shift
  • Weekends as needed


Ability to Commute:


  • Coatesville, PA 19320 (Required)


Ability to Relocate:


  • Coatesville, PA 19320: Relocate before starting work (Required)


Work Location: In person