Member Service Representative

2 weeks ago


Kansas City, United States Holy Rosary Credit Union Full time
Job DescriptionJob Description

Member Service Representative | Bank Teller

Are you fluent in English and Spanish with Customer Service experience and a heart for service?

In your Bank Teller experience, have you made quick decisions while calculating risk?

Our Credit Union is seeking a bilingual advocate dedicated to Customer Service.

Please click "Apply" now

Oportunidad de carrera gratificante Eres una persona emp tica y fluida en ingl s y espa ol (presencialmente, por tel fono, en video y por escrito)? Si es as , nete a nuestro equipo como Representante de Servicio al Cliente

What's in it for you?

  • Starting pay is $16 - $18 per hour
  • Make a difference in local lives
  • Heartwarming environment, birthday celebrations, and a team that treats you like family
  • Exposure to lots of training and career growth opportunities
  • Medical, dental, and vision insurance
  • 401k plan with matching, PTO, and paid holidays

Your new role:

Being a Member Service Representative at Holy Rosary Credit Union (HRCU), you will create a positive and timely experience for clients (in person, by phone, and by video banking) who need assistance. You will provide information both in Spanish and English concerning our products and services, ensuring the highest quality of service while complying with all HRCU policies and regulations.

What you'll be doing:

  • Continuously check member service voicemail and reply to these calls accordingly
  • Open/close/verify accounts, process/accept applications, process stop payments, order cards, and answer customer questions
  • Maintain accurate transactional records
  • Assist members with remote access and process wire transfers
  • Cross-sell credit union products and services

What you need to succeed:

  • Must be bilingual English/Spanish speaking both written and verbal
  • Customer Service experience (bank teller or call center is a bonus)
  • Microsoft Office & banking software strongly preferred
  • Ability to work 40 hours a week (including Saturdays)
  • A High School Diploma or GED is required

Holy Rosary Credit Union is an Equal Opportunity Employer.

Keywords: Bank teller, customer service, call center, member service representative, bilingual, Spanish, English, communication, professionalism, banking, credit union, banking software, Microsoft Office



  • Kansas City, United States Farm Bureau Financial Services Full time

    Member Services Representative Do you pay great attention to detail and have effective communication skills? Are you a go-getter with high initiative and a positive attitude? If so, this Membership Services Representative opportunity could be a great fit for you! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing...


  • Kansas City, United States Kansas City Credit Union Full time

    Job Description The primary function of the Member Service Representative position is to offer excellent member service in every interaction with current and potential members, vendors, and all team members. The Member Service Representative is responsible for building and strengthening relationships with Kansas City Credit Union members and potential...


  • Kansas City, United States YMCA Kansas City Full time

    Provides the public's initial contact with the Y and is expected to communicate to members, participants and general public services, programs and events in a friendly, knowledgeable and courteous manner. Provide excellent customer service to members Representative, Engagement, Retail, Instructor, Skills


  • Redwood City, United States EXOS Full time

    We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will:Assist and respond to customer issues and inquiries. Create awareness of the Center through community outreach and connectivity Grow p Member Services, Member Service, Representative, Customer Service, Retail, Instructor


  • Oklahoma City, United States Dinjob Full time

    Tinker Federal Credit Union has an immediate opening for a Member Service Representative/Teller. The primary responsibilities of a Member Service Rep/Teller include identifying the members financial needs, recommending appropriate Credit Union solutions, and delivering high quality service. In addition, Member Service Rep/Tellers will perform basic member...


  • Jefferson City, United States State of Missouri Full time

    Member Services Representative- MCHCPJob Posting Number: 01052024Salary: $ 45,489.00 Job Location: This position will be located at 832 Weathered Rock Ct Jefferson City MO Why you'll love this position: The individual in this classification functions as a customer service representative in the performance of technical and paraprofessional work in the...

  • Sales Representative

    1 month ago


    Phenix City, United States Alfa Insurance Sales Representative Full time

    Job DescriptionJob DescriptionBenefits/PerksAnnual incentive reward trip for top performers to beautiful destinations in the southeastOpportunity for annual performance bonusDiscounts on your auto insurance (underwriting approval required)Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan,Paid time off bank including 3...

  • Member Service Rep

    2 months ago


    Kansas City, United States JARBO Full time

    Job DescriptionJob DescriptionSummary – Member Services Representative – Customer Support:JARBO is currently assisting a rapidly-growing technology and infrastructure company with identifying experienced and passionate customer support professionals. Our Member Service Representatives take incoming questions from customers and offer resolution through...


  • Gloucester City, United States Vacul Full time

    Jobs **Job Openings: Member Service Representative (Springfield)** **Announcement Number:**2021-63**Announcement Date:**November 15, 2021**Location of Position:**Springfield**Salary:**Based on experience**Days:**Based on need**Hours:**Based on need**Duties:** **TruEnergy Federal Credit Union** , a $133+ million-dollar Credit Union located in Springfield,...


  • Earth City, United States Randstad North America, Inc. Full time

    We are looking for an experienced Call Center Representative to work for a growing healthcare organization located in Earth City, MO 63045. The right candidate will be comfortable performing inbound and outbound calls in a high volume call center. Ex Member Service, Representative, Video, Customer Service, Healthcare, Staffing, Retail


  • Earth City, United States Randstad North America, Inc. Full time

    We are looking for an experienced Call Center Representative to work for a growing healthcare organization located in Earth City, MO 63045. The right candidate will be comfortable performing inbound and outbound calls in a high volume call center. Ex Member Service, Representative, Video, Customer Service, Healthcare, Staffing, Retail


  • Jefferson City, United States Planet Fitness Jefferson City Full time

    Job DescriptionJob DescriptionAt Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The...


  • Kansas City, United States CONEXON Full time

    Job DescriptionJob DescriptionDescription:The Member Services Supervisor’s role is to assist in overseeing and managing a team of Members Service Representatives (MSRs) in the day-to-day operations of contact center operations. The Member Services Supervisor will support MSRs after training by monitoring and documenting MSR progress, ensuring that they...


  • Kansas City, United States Conexon, LLC Full time

    Job Type Full-time Description The Member Services Supervisor's role is to assist in overseeing and managing a team of Members Service Representatives (MSRs) in the day-to-day operations of contact center operations. The Member Services Supervisor will support MSRs after training by monitoring and documenting MSR progress, ensuring that they understand and...


  • Kansas City, United States Reginald Green - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...


  • League City, United States Associated Credit Union of Texas Full time

    Job DetailsJob Location League City - League City, TX Position Type Part Time Education Level High School Travel Percentage None Job Shift Day Job Category Banking Description Come join our team! Our Member Service Representatives are the first faces our members see when they walk into a branch. If you are friendly, have an outgoing personality and love...


  • Kansas City, United States Brady Crawford - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...


  • City of Saint Peters, United States Planet Fitness - Midwest Management Group Full time

    Job DescriptionJob DescriptionJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer...


  • Kansas City, United States Dmlawusa Full time

    **DiPasquale Moore** **Customer Service Representative** **Kansas City, MO - Full Time** **TITLE:** Customer Service Representative **SALARY:** Competitive salary commensurate with experience ***Requirements:*** Positive, client-centric attitude with the ability to multi-task. Reliable attendance is required. **REPORTS TO:** Office Manager ...


  • Kansas City, United States HAMPTON INN & SUITES - KANSAS CITY DOWNTOWN-CROSSROADS Full time

    Job DescriptionJob DescriptionHampton Inn and Suites Kansas City Downtown Crossroads is seeking an energetic, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Services Representative, you’ll be able to showcase your customer service skills and create exceptional guest experiences while enjoying a fun work...