![Family Car Group](https://media.trabajo.org/img/noimg.jpg)
Cashier
4 weeks ago
Service Dispatcher
Our company has an outstanding opportunity for a results-focused Service Dispatcher. You will be responsible for dispatching work for technicians as they receive service calls and maintaining daily schedules for these technicians. You will also spend a great deal of time speaking to customers, so friendliness and a professional demeanor are important in this position.
Job Description
- Schedule shop work as efficiently as possible in accordance with dealership policy.
- Assign work to the correct technician level
- Ensure that technicians follow warranty material disposition procedures
- Administer safety and housekeeping policies and procedures
- Review hard copies turned in by technicians to ensure that assigned work has been completed properly
- Ensure technicians complete the multi-point vehicle inspection forms
- Ensure each warranty RO has a vehicle history attached
- Complete a dispatch log daily and turn into Service Management at end of shift
- Maintain a record of carryover vehicles
- Coordinate parts requirements with the Parts Department
- Spot-check repairs to assure quality and timely completion
- Maintain proper training in the operation of service equipment (i.e. lifts and hoists)
- Understand and follow federal, state, and local regulations such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
- Ensure that all repair orders are accounted for and closed when work is completed
- Other duties as required
Qualifications
- High school graduate or equivalent.
- Possess an acceptable driving record and a valid driver’s license in your state of residence
Benefits Offered
- Medical
- Dental
- Vision
- 401(k)
- Basic Life Insurance
- Accident & Critical Illness Insurance
- Paid Training
- Short Term Disability
- Employee Discount Program
About Us
Family Car Group is a reputable, well-established, family-owned, and operated auto dealership group with a strong presence in our community. Our dealerships are dedicated to providing an amazing car-buying experience and provide a large selection of high-quality vehicles. Our goal is to dramatically enhance the car buying and servicing experience for our customers by building relationships based on mutual respect and complete transparency.
Family Car Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today
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