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Patient Care Coordinator
3 months ago
Join Our Team as a Patient Care Coordinator
About Us:At Advaita Collective, we pride ourselves on providing top-notch integrated medical care. We are looking for a passionate and dedicated Patient Care Coordinator to join our team. If you are an inspiring leader, a strategic thinker, and have a keen eye for detail, we want to hear from you
Role Overview:As a Patient Care Coordinator, you will be at the heart of our daily operations related to patient care. Your primary responsibility is to ensure the efficient and effective management of all administrative processes. Your tasks will include:
- Scheduling appointments and managing the client and team calendars.
- Supporting clinical providers to deliver optimal patient care.
- Managing/triaging incoming phone calls and providing front-line support.
- Conducting initial client screenings and coordinating appropriate referrals.
- Greeting and assisting office patients, and addressing patient calls, emails, and questions.
- Coordinating admissions and insurance paperwork, including verifications of benefits.
- Managing patient charts/accounts confidentially.
- Discussing cost of services, insurance coverage, and payment options with patients.
- Obtaining prior authorizations for treatments and prescriptions as needed.
- Maintaining patient confidentiality and managing information releases.
- Providing community resources and referrals for continuing care.
- Participating in marketing activities as needed.
- Implementing policies and procedures to improve day-to-day operations.
- Ensuring compliance with NC DHSR, The Joint Commission, and health insurance standards.
- Managing interoffice and outgoing referrals.
Qualifications:
- Bachelor’s degree or equivalent work experience.
- Minimum of 5 years of healthcare experience.
- Experience working in a fast-paced environment.
- Understanding and working knowledge of psychiatric continuum of care.
Competencies:
- Excellent customer and patient service skills.
- Strong organizational and administrative abilities.
- Proficiency with G-Suite and Microsoft Office.
- Ability to learn new IT systems such as EHR platforms, RingCentral, and Doxy.me.
Why Join Advaita Collective?
- Be part of a dynamic and supportive team.
- Make a significant impact on patient care and experience.
- Grow and develop your skills in a challenging and rewarding environment.
If you are ready to take on this exciting opportunity and help us exceed standards in patient care, apply today
