Community Support Service Case Manager

4 weeks ago

Framingham, United States South Middlesex Opportu Full time
Job DescriptionJob DescriptionSUMMARY

Provide care management services in a program serving chronically homeless single adults and high utilizers of emergency services. Provide housing search and access to rental assistance programs. Case management includes initial and ongoing assessment with regular follow up and referrals/linkages to community based services. Perform home visits & provide group facilitation.

PRIMARY RESPONSIBILITIES
  • Ensure adherence to policies and protocols for programs serving homeless individuals, including guidelines for meals, curfews, meeting attendance, client transportation to appointments, etc.
  • Ensure clients have primary medical care providers, behavioral healthcare, substance use recovery resources, access to workforce development programs, application for mainstream benefits (SSI/SSDI, EAEDC, SNAP), transportation, food resources
  • Promote harm reduction strategies and provide education on smoking cessation, exercise, nutrition, and ADL's
  • Ensure all participants meet the requirements for entry into the program and that all required documentation is included in the client file.
  • Gather documents necessary for obtaining a housing voucher, application and move-in process.
  • Conduct initial service needs assessment with all clients entering the program. Develop Individual Service Plan, Safety Plan and budget with each participant on entry into the program.
  • Work closely with shelter staff to identify new program participants based on eligibility.
  • Maintain daily contact with clients actively involved in the program.
  • Establish and maintain regular contact schedule with all participants.
  • Maintain appropriate files and minimum weekly case notes for each participant.
  • Ensure accurate statistical data is maintained and reported monthly.
  • Outreach to treatment programs and other community-based resources to establish contacts for client referral; keep detailed log of all referrals made.
  • Provide crisis intervention
  • Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
  • Attend & participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.
  • Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
  • Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
  • Other duties as assigned.
KNOWLEDGE AND SKILL REQUIREMENTS
  • Bachelor's Degree in related field or relevant life experience working with the target population.
  • Substance abuse experience required.
  • Excellent interpersonal and organizational skills.
  • Previous experience with group facilitation preferred.
ORGANIZATIONAL RELATIONSHIP
  • Directly reports to Community Support Service’s Program Manager.
  • Direct reports of this position are none.
PHYSICAL REQUIREMENTS
  • Ability to drive a vehicle.
  • Ability to ascend/descend stair.
WORKING CONDITIONS

Travel within the state will be required. As part of the responsibilities of this position, the Case Manager will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.


We are an equal opportunity employer committed to diversity in the workplace.


Monday - Friday 9:00 am - 5:00 pm
35 hours per week

  • Public Benefits Case Manager

    4 weeks ago

    Framingham, United States Old Colony YMCA Full time

    Job DescriptionJOB SUMMARY: The Public Benefits Case Manager will specialize in connecting all CJSC participants to public benefits and privileges that support successful outcomes including MassHealth, SNAP benefits, SSI and SSDI, state IDs and any other relevant public health benefits that support better outcomes for participants. By ensuring that clients...

  • Public Benefits Case Manager

    4 weeks ago

    Framingham, Massachusetts, United States Old Colony YMCA Full time

    Job DescriptionJOB SUMMARY: The Public Benefits Case Manager will specialize in connecting all CJSC participants to public benefits and privileges that support successful outcomes including MassHealth, SNAP benefits, SSI and SSDI, state IDs and any other relevant public health benefits that support better outcomes for participants. By ensuring that clients...

  • Case Management Nurse

    2 days ago

    Framingham, United States Nursefinders Full time

    Job Details CM’s create and implement long-term care plans for patients. The Case Manager RN’s goal is to coordinate patient care and treat their patients at optimal times to keep them healthy and out of the hospital. They assist both individuals and families in coping with complex physical or mental health conditions. Some CM’s have utilization...

  • Case Manager, Immigration

    2 weeks ago

    Framingham, Massachusetts, United States The GEO Group Full time

    Benefits Information: Benefits As a Case Manager, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions...

  • RN Case Manager PRN Days

    4 days ago

    Framingham, MA, United States Tenet Healthcare Corporation Full time

    MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center....

  • RN CASE MANAGER PRN DAYS

    3 weeks ago

    Framingham, MA 01702, USA, United States Tenet Healthcare Corporation Full time

    MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center....

  • Direct Support Professional

    3 days ago

    Framingham, United States Kaleidoscope Family Solutions, Inc. Part time $19

    Role: Direct Support ProfessionalMultiple Locations: Framingham MA and Natick MA Payrate: $19 and up (based on education and experience)Schedule: Part time create your own dayshift hours - potential for full time buildable caseload!$250 Sign On Bonus Eligible! Ready for a fulfilling part-time opportunity where you can truly make a difference? Kaleidoscope...

  • HR Service Center Representative

    11 hours ago

    Framingham, United States Binding Minds Full time

    **Description**: **Job Title: HR Service Center Representative - Junior** **Location: Framingham, MA 01701** **Job type: 5 Months Contract** The HR Service Representative serves as a primary resource for all U.S. and Puerto Rico Associates at all levels contacting HR XPRESS regarding Leaves of Absence. They will provide information regarding Company...

  • Solace Support Engineer

    1 day ago

    Framingham, United States Shrive Technologies LLC Full time

    Skills: SolaceResponsibilities:The Support Engineers for Solace monitor the entire platform, engages for Incidents, provides 24*7 support, maintains the relevant KB, interacts with Application teams to understand deployments, performs relevant upgrades, and supports routine patching activities.He/she manages Event-driven integration platforms as...

  • Registered Nurse Case Manager Full Time Days

    5 days ago

    Framingham, MA, United States Tenet Healthcare Corporation Full time

    MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center....

  • REGISTERED NURSE CASE MANAGER FULL TIME DAYS

    2 weeks ago

    Framingham, MA 01702, USA, United States Tenet Healthcare Corporation Full time

    MetroWest Medical Center is the largest community health care system between Worcester and Boston. MetroWest Medical Center is committed to providing high quality, comprehensive care, at a location close to home. The 307-bed regional healthcare system includes Framingham Union Hospital, Leonard Morse Hospital in Natick and the MetroWest Wellness Center....

  • Temporary Case Aide

    1 month ago

    Framingham, United States Dutech Full time

    To assist the VR Counsellor with organization, structural interventions, and direct training in managing the workload and producing the work required of the Counsellor. **Duties**: 1. Create a weekly schedule for Counsellor, by day, organizing and scheduling work to be accomplished, namely: - Intakes - School contacts, onsite & virtual - case note writing...

  • Temporary Case Aide

    2 weeks ago

    Framingham, United States Dutech Full time

    To assist the VR Counsellor with organization, structural interventions, and direct training in managing the workload and producing the work required of the Counsellor. **Duties**: 1. Create a weekly schedule for Counsellor, by day, organizing and scheduling work to be accomplished, namely: - Intakes - School contacts, onsite & virtual - case note writing...

  • Solace Support Engineer

    1 day ago

    Framingham, United States VDart, Inc. Full time

    Job Title: Solace Support Engineer Location: Framingham, MA Onsite Duration: / Term: 6+ months Contract Job Description: The Support Engineers for Solace monitor the entire platform, engages for Incidents, provides 24*7 support, maintains the relevant KB, interacts with Application teams to understand deployments, performs relevant upgrades, and supports...

  • Desktop/ IT Support

    1 day ago

    Framingham, United States Aptino Full time

    Provide advanced troubleshooting through proven technical expertiseManage the change, incident and problem queueMonitor and review network alerts, network equipmentMonitor ServersProvides incident response services such as incident, problem & crisis management that include monitoring, diagnosing, and resolving hardware and/or software issues elevated from...

  • Community Specialist

    2 weeks ago

    Framingham, United States Creative Cove Inc. Full time

    Our Metrowest client is looking for a Community Relations Specialist with 4+ years' experience for an immediate long term contract; this role is onsite two days a week. We're looking for 4+ years' database and admin experience and grant and community relations experience is a huge place as well as a background working in nonprofits or higher...

  • Community Specialist

    7 days ago

    Framingham, United States Creative Cove Full time

    Our Metrowest client is looking for a Community Relations Specialist with 4+ years' experience for an immediate long term contract; this role is onsite two days a week. We're looking for 4+ years' database and admin experience and grant and community relations experience is a huge place as well as a background working in nonprofits or higher education. ...

  • Desktop Management

    4 weeks ago

    Framingham, United States Diverse Lynx Full time

    Onsite End user support based on tickets received in ITSM tools. Provisioning of onboarding new users with all required access and configured hardware. Support remote users with their request and incident and configure and ship the hardware assets. Perform remote troubleshooting for users working remotely. Install and configure end points assets for...

  • Desktop Support Engineer

    3 days ago

    Framingham, United States Tata Consultancy Services Full time

    Position: Desktop Support Engineer Location: Framingham, MA 01701 Duration: FTE Job Description: Must Have Technical/Functional Skills: Installation & Administration of Windows 10/11 Installation & Administration of MAC OS Hardware break fix of Dell laptop and desktop Endpoint management on MECM (SCCM), MEM (Intune) & JAMF Network devices configuration...

  • Desktop Support Engineer

    2 days ago

    Framingham, United States Tata Consultancy Services Full time

    Position: Desktop Support EngineerLocation: Framingham, MA 01701Duration: FTEJob Description:Must Have Technical/Functional Skills:Installation & Administration of Windows 10/11Installation & Administration of MAC OSHardware break fix of Dell laptop and desktopEndpoint management on MECM (SCCM), MEM (Intune) & JAMFNetwork devices configuration (Access...