Account Service Manager
3 weeks ago
Job Function: Account Manager / Campaign Manager
Role Type: Full-time
Location: Major Metro Area, Canada or USA
Reporting to: Head of Customer Success
Stakeholders: Customer Success / Sales / Product
About Resulticks
Resulticks is a global leader in real-time audience engagement solutions that deliver top-line growth through connected experiences. Outcomes-focused and enabled by its proprietary cookie-independent identity resolution technology, Resulticks equips brands to make a transformational leap to true omnichannel engagement. With its AI-powered, customer-centric approach, it is changing how brands worldwide reach, acquire, and retain satisfied customers. Resulticks Solution Inc. is headquartered in New York City.
Candidate Profile
As an Account Service Manager, you will coordinate with the account management and technical teams to ensure on time delivery of client projects. You will be responsible for the smooth execution of omnichannel marketing campaigns. You will serve as the main point of contact for communication, documentation, conflict resolution, compliance, deliverables and billing for Resulticks clientele.
The ideal candidate is comfortable working for a global organization with team members and stakeholders in multiple time zones, meaning that you’re happy to have a flexible work schedule that will occasionally include early morning or late evening meetings with colleagues in Asia Pacific.
Key Responsibilities
- First 90 Days, complete the Resulticks employee training program with flying colors. Become a subject matter expert in Resulticks’ capabilities and services, with the ability to effectively communicate all offerings to the clients.
- Gather clients’ campaign requirements while suggesting ideas for improved communication and customer engagement.
- Communicate clients’ desired outcomes to the internal development teams.
- End-to-end omnichannel digital marketing campaign management. Setup and execution, A/B testing, performance assessment, data analysis and reporting.
- Work closely with the project team, continuously monitor projects and campaigns to identify potential issues and opportunities for elevating outcomes.
- Ensure the effectiveness of communication as well as campaign execution as per the SOW.
- Ensure adherence to project timelines, procedural best practices, quality standards.
- Manage client projects and campaigns, making sure they are completed and profitable.
- Manage customer expectation with respect to deliverables.
- Manage the invoicing and billing process for existing accounts.
Pre-Requisites
- A bachelor’s degree in a relevant discipline: Communication, Marketing, Business, Computer Science, Data Science, etc.
- Ad Agency experience, a minimum of 3 years in Client Services or Account Management.
- Ability to “talk shop” with Digital Marketing practitioners and IT professionals about omnichannel campaign orchestration, audience segmentation, personalization, data analytics, cyber security & privacy, database & system architecture, and cloud storage.
- Digital marketing campaign management experience (general knowledge of digital design a plus). Expertise should include email, SMS, social media, etc.
- Ability to think creatively, prioritize rapidly, and manage multiple initiatives simultaneously.
- Personable with good project management, analytical and problem-solving skills.
- Phenomenal written and oral communication, plus great presentation & negotiation skills.
- Must be energetic, self-motivated, and flexible. Used to working with multidisciplinary stakeholders.
- Expertise in general business applications including Power Point, Excel, and Word.
Resulticks is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Powered by JazzHR
j9i7FmHUbj
-
Manager, Revenue Accounting
2 weeks ago
Decatur, United States Utility Associates, Inc. Full timeJob DescriptionJob DescriptionThe Manager of Revenue Accounting will help build and drive accounting processes that will scale our organization and support our growth goals. Serve as accounting subject matter expert on technical revenue recognition matters. Lead and oversee the revenue accounting, billing, and collections functions, ensuring efficient and...
-
National Accounts Manager
4 weeks ago
Decatur, Illinois, United States Archer Daniels Midland Company (ADM) Full timeNational Accounts Manager - Industrial - RemoteBioSolutions Division, Carbohydrates SolutionsThis is a full time, exempt level position. The successful candidate will be a dynamic and results driven sales professional with a proven track record in developing new business within the Industrial sector. The role requires strong communication and interpersonal...
-
Employee Services Manager
3 weeks ago
Decatur, United States DeKalb County Full timeThe purpose of this classification is to manage the day-to-day operations and staff involved in pension and benefits administration for both current employees and retirees. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is...
-
Employee Services Manager
4 weeks ago
Decatur, United States DeKalb County Full timeThe purpose of this classification is to manage the day-to-day operations and staff involved in pension and benefits administration for both current employees and retirees. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is...
-
Commercial Account Manager
3 weeks ago
Decatur, United States Independent Insurance Agents Full timeEnvision Insurance Group is growing Independent Insurance Agency in Central Illinois and is looking to expand our Commercial Lines Department in all of our offices; Peoria, Morton, Galesburg and Decatur.You will work closely with our Producers to provide prompt, accurate and courteous service to our Commercial Lines Customers. As a CSR your responsibilities...
-
Commercial Account Manager
1 day ago
Decatur, United States Independent Insurance Agents Full timeEnvision Insurance Group is growing Independent Insurance Agency in Central Illinois and is looking to expand our Commercial Lines Department in all of our offices; Peoria, Morton, Galesburg and Decatur. You will work closely with our Producers to provide prompt, accurate and courteous service to our Commercial Lines Customers. As a CSR your responsibilities...
-
Commercial Account Manager
1 hour ago
Decatur, United States Independent Insurance Agents Full timeEnvision Insurance Group is growing Independent Insurance Agency in Central Illinois and is looking to expand our Commercial Lines Department in all of our offices; Peoria, Morton, Galesburg and Decatur. You will work closely with our Producers to provide prompt, accurate and courteous service to our Commercial Lines Customers. As a CSR your responsibilities...
-
Manager, Technical Accounting
4 weeks ago
Decatur, United States ADM Full timeJob Description Manager, Technical Accounting - Decatur, IL or Erlanger, KY This is a full-time, exempt position. Overview of Scope: Technical Accounting (TA) is primarily responsible for the preparation and filing of the Company’s Forms 10-Q, 10-K, and 8-K (Earnings Release) with the Securities and Exchange Commission, implementing new and...
-
Manager, Technical Accounting
3 weeks ago
Decatur, United States Archer Daniels Midland Company Full timeJob DescriptionManager, Technical Accounting - Decatur, IL or Erlanger, KY This is a full-time, exempt position. Overview of Scope: Technical Accounting (TA) is primarily responsible for the preparation and filing of the Company's Forms 10-Q, 10-K, and 8-K (Earnings Release) with the Securities and Exchange Commission, implementing new and updated accounting...
-
Commercial Account Manager
3 weeks ago
Decatur, United States EnvisionInsurance Full timeJob Description Job Description Envision Insurance Group is growing Independent Insurance Agency in Central Illinois and is looking to expand our Commercial Lines Department in all of our offices; Peoria, Morton, Galesburg and Decatur. You will work closely with our Producers to provide prompt, accurate and courteous service to our Commercial Lines...
-
Commercial Roofing Sales Service Manager
2 days ago
Decatur, United States LVI Associates Full timeLVI currently have an opening in Decatur (AL) to join a leading roofing firm based across the East Coast. This firm is a family-owned leading business within the commercial roofing industry, having been in the business for over 25 years.They complete work throughout the US, offering commercial roof inspections, repairs, and replacements, scaling to a size of...
-
Commercial Roofing Sales Service Manager
3 weeks ago
Decatur, United States LVI Associates Full timeLVI currently have an opening in Decatur (AL) to join a leading roofing firm based across the East Coast. This firm is a family-owned leading business within the commercial roofing industry, having been in the business for over 25 years.They complete work throughout the US, offering commercial roof inspections, repairs, and replacements, scaling to a size of...
-
Commercial Roofing Sales Service Manager
3 weeks ago
Decatur, United States LVI Associates Full timeLVI currently have an opening in Decatur (AL) to join a leading roofing firm based across the East Coast. This firm is a family-owned leading business within the commercial roofing industry, having been in the business for over 25 years.They complete work throughout the US, offering commercial roof inspections, repairs, and replacements, scaling to a size of...
-
Staff Accountant
6 days ago
Decatur, United States Automation Personnel Services Inc Full timeAutomation Personnel Services is looking for a hard-working Staff Accountant for an automotive carpet manufacturer in Decatur, AL. In this role, you will primarily be responsible for providing support to the Controller in carrying out the responsibil Staff Accountant, Accountant, Accounting, Staff, Staffing, Accounts Receivable
-
Cost Accountant
6 days ago
Decatur, United States Automation Personnel Services Inc Full timeAutomation Personnel Services is looking for a hard-working Cost Accountant for an automotive carpet manufacturer in Decatur, AL. In this role, you will primarily be responsible for analyzing actual costs versus standard costs and preparing reports o Cost Accountant, Accountant, Accounting, Staffing, Microsoft, Automation
-
Accounting Analyst
5 days ago
Decatur, Illinois, United States Archer Daniels Midland Company (ADM) Full timeAnalyst - Decatur, IL or Erlanger, KY GBS Finance ServicesThis is a full-time, exempt level position.Position Summary: Analysts at ADM have proven ability to think and work independently. They possess the ability to identify problems or opportunities for improvement and regularly propose solutions to problems. Analysts are expected to independently manage...
-
Accounting Analyst
1 week ago
Decatur, Illinois, United States ADM Full timeJob Description Analyst - Decatur, IL or Erlanger, KY GBS Finance ServicesThis is a full-time, exempt level position.Position Summary: Analysts at ADM have proven ability to think and work independently. They possess the ability to identify problems or opportunities for improvement and regularly propose solutions to problems. Analysts are expected to...
-
Automotive Service Manager
5 days ago
Decatur, United States Aamco Transmissions Full timeWe are looking for an experienced Manager to join our team! A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team. Position Responsibilities: * Perform a high volume of warm calls to potential customers...
-
Account Executive
1 week ago
Decatur, United States VC3 Full timeAccount ExecutiveDepartment: Business Development Employment Type: Full Time Location: Georgia Description Leveraging our standard technologies and process, coupled with our people and corporate structure, we deliver a unique end result for our customers. Our clients will experience increased employee productivity, predictability in capital and operating...
-
Automotive Service Manager
7 days ago
Decatur, United States AAMCO Transmissions and Total Car Care Full timeJob DescriptionJob DescriptionWe are looking for an experienced Manager to join our team!A Sales Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships and managing the technical team.Position Responsibilities:Perform a high volume of warm calls...