Assistant Executive Housekeeper

3 weeks ago

Augusta, United States Augusta Marriott at the Convention Center Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Paid time off

Please do not contact the Hotel about application status.
Hiring Managers will only contact via email those who meet the job requirements.



ENGAGE. EXPLORE. DISCOVER.
ENGAGE our guests from around the world and deliver brilliant service
EXPLORE new places around the globe or at home with Marriott Travel Benefits
DISCOVER your true potential through an exciting Hospitality Career

Position Title: Assistant Executive Housekeeper
Department: Housekeeping
Reports to: Executive Housekeeper
Status: Exempt / Salaried Manager

Summary of Position
An Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing and managing the housekeeping operations of our facility. Responsibilities may include coordinating staff schedules, training new employees, ensuring cleanliness standards are met, managing inventory of cleaning supplies, and assisting in budgeting and cost control. Additionally, they may collaborate with other departments to maintain a seamless guest experience and uphold the establishment's cleanliness standards.

Duties & Responsibilities
  • Supervision: Overseeing the daily activities of housekeeping staff to ensure efficient and effective operations.
  • Staff Management: Coordinating work schedules, assigning tasks, and providing training to housekeeping personnel.
  • Quality Control: Ensuring cleanliness standards are consistently met throughout the facility by conducting regular inspections.
  • Inventory Management: Monitoring and managing the inventory of cleaning supplies and equipment to maintain adequate stock levels.
  • Budget Assistance: Collaborating with the Executive Housekeeper in budgeting, cost control, and resource optimization for the housekeeping department.
  • Guest Satisfaction: Addressing guest concerns or requests related to housekeeping and working to enhance overall guest satisfaction.
  • Coordination with Other Departments: Collaborating with other departments, such as front office and maintenance, to ensure a seamless and well-coordinated guest experience.
  • Training and Development: Conducting training sessions for new hires and ongoing training for existing staff to enhance their skills and knowledge.
  • Report Generation: Preparing regular reports on housekeeping activities, including performance metrics and any issues encountered.
  • Safety Compliance: Ensuring that housekeeping staff adhere to safety guidelines and procedures, maintaining a safe working environment.
  • Communication: Facilitating effective communication within the housekeeping team and with other departments to promote a cohesive work environment.
  • Problem Resolution: Addressing and resolving any operational challenges or issues that may arise within the housekeeping department.
These responsibilities contribute to maintaining a clean, organized, and guest-friendly environment while optimizing operational efficiency within the facility.

Other Requirements
  • Knowledge of English and local language
  • Ability to deal with the public in a professional and courteous manner
  • Ability to communicate with all managers, supervisors and fellow associates
  • Ability to handle conflict situations in a professional manner
  • Be well groomed and conform to the hotels dress code
Safety Awareness
Maintain safety by adhering to safety policies, being responsible to report all accidents immediately. Support all safety programs. Proceed with caution when walking on slippery floors. Ensure proper safety instructions are given before operating any equipment. Ensure the team meets all safety standards.

Notice
ARLLC, operating as Augusta Marriott at the Convention Center function seven days a week, twenty-four hours a day. You as a salaried/exempt manager must realize that under the Fair Labor Standards Act you are paid to complete a job, not work a set number of hours. There will be times when you are required to work weekends/holidays. There will also be times when long hours are expected due to occupancy and/or special events. This time is not compensated for outside of your salary. It is not our practice to provide comp days to salaried managers. Business levels will determine the hours expected.

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